Hello everybody!
In this video, I’m going to tell you about backup options for Viber and WhatsApp on Android,
iOS and Windows devices.
Many chats have certain value for their users.
That is why application developers provided the opportunity to create a backup copy of
Viber and WhatsApp chats.
Keep on watching to see how to create and configure backup.
Backup Viber messages In Viber, messages are not saved or restored
automatically.
But if necessary, you can create a backup and then restore it on another device.
If you want to save a copy of all messages on another device, you can save it to a file.
However, such backup copy has certain limitations: a chat backup copy can be created and read
as text, but it cannot be restored in the application itself; copies of sent files (photos,
videos etc) are not saved to such text files.
Yet let’s talk about backup with recovery options first.
In this case, you can only save the messages available on your device at the time when
you are creating the backup.
When a new backup is created, all the old ones will be removed.
Such backup takes some time and Internet traffic so it’s recommended to use a Wi-Fi connection.
As a result, you’ll be able to restore only text messages and list of subscriptions, while
all photos and videos have to be copied from the memory of your device.
Android backup To create a backup in Viber tap on More (the
button with three horizontal lines), then go to Settings / Account / Viber Backup and
then Back up.
Now you’ll have to wait until Viber backs up your data, and this process can take some
time.
Before creating a Viber backup, make sure Viber has free access to your Google Drive
from this device.
If there is no such connection, click on the link under the message about Google Drive
and select the account to which the data will be saved.
In backup settings, you can decide how often chat history is saved automatically.
Creating a backup file You can also save a chat backup as a file
that could be emailed as a text document, but as I said before, you can’t use such
backup to restore Viber chat history, and photos or videos from your chats will not
be saved, either.
For sending, go to Settings, open “Calls and messages” and choose “Email message
history”, then choose where to send it and then, depending on your choice, specify the
address or the name of the document (if you are saving it to Google Drive), then click
Save.
As a result, the file will be sent to the specified email address or saved to the Google
Drive with the name you have given to it.
iPhone backup With an iPhone, the backup process is the
same, the only exception being that you will use iCloud instead of Google Drive.
In the same backup settings, choose Backup now and wait until Viber copies its data to
iCloud storage.
For automatic backup, choose auto backup and decide how often it takes place.
Before creating a backup, check your connection to iCloud.
To do it, open iPhone settings, select iCloud, sign in, choose iCloud Drive and enable it,
then find Viber in the list of apps and enable access.
You can watch one of our videos to learn more about restoring Viber chats from a backup.
Find the link in the description.
Restoring chats can take some time and eat up considerable amounts of Internet traffic.
That’s why it’s better to use a Wi-Fi connection.
When restoring chats, you can’t restore chat history in secret chats, as well as sent
and received photos and videos, chat settings and messages sent to additional devices which
are also connected to your account.
Viber backup for PC If you’re using Viber on a desktop computer
and wondering how its chats could be backed up, I’ll show it in a moment, and if you’re
not using Viber for PC yet and would like to know how to install it, you can watch a
video in our channel.
Find the link below this video as usual.
In case with a computer, you can only create a text copy of the chat or replace the file
containing chat history.
All chat history is kept in the file viber.db in this folder on disk С:
C:\Users\User Name\AppData\Roaming\ViberPC\Phone Number
That’s why to restore Viber chat history, you need to restore that file.
If you reinstalled the operating system on your computer and need to restore chat history
or media files, use Hetman Partition Recovery.
Visit our channel to watch a video on restoring Viber data.
After that, you’ll have to find the file following the given path and restore it, then
replace it.
If you need to restore media data, here’s the path to where they are stored: C:\Users\UserName\Documents\ViberDownloads.
With this program, you can scan and recover them from that folder.
Restoring WhatsApp chat history In WhatsApp, backup is automatic and you don’t
have to change any settings.
However, it means that backups are saved to the phone’s internal memory, and any copies
older than 7 days will be erased.
Such backups are stored here: WhatsApp/ Databases/ You can watch one of our videos to learn more
about restoring data from such backups.
Find the link in the description.
But if you want to save data to Google Drive, you’ll have to go to settings.
Go to Settings / Chat / Chat backup.
Choose the Google Drive account, how often backups should be created, how they will be
uploaded to the server - with Wi-Fi or with any other available network.
Check the box if you want to add videos to your backup.
The first complete backup can take some time.
Every time you create a backup in the same Google Drive account the previous backup will
be replaced.
You won’t be able to restore any previous backups from Google Drive.
Backup to iCloud Backing up WhatsApp messages on Apple devices
is the same as on Android, but using cloud backup options requires you to be signed in
to iCloud with AppleID.
In the settings, you can select backup frequency, account and so on.
To use iCloud for backup, you should meet certain requirements like having iOS 7 or
newer version, and for iOS 8 and higher versions, iCloud Drive should be enabled.
You can check it by going to iPhone settings, tapping on your name, then iCloud to see if
it’s enabled.
Before creating a backup, make sure you have enough free space on your iCloud and iPhone.
If you’re worried about using mobile Internet connection, you can configure iCloud so that
backups are only created when working with Wi-Fi networks.
To disable iCloud using mobile Internet connection for iOS 8 and higher versions: Go to iPhone
settings > Cellular data > disable iCloud Drive.
Restoring chat history from iCloud To restore chat history from a backup in iCloud,
check if the chat backup really exists by going to WhatsApp > Settings > Chats> Chat
backup.
If you see the date of the last backup, remove and install again the WhatsApp application
from App Store.
After you check the phone number, follow the wizard directions to restore your chat history.
Emailing chats As well as in Viber, with WhatsApp you have
the option of emailing chat history.
To do it, use the app to open the chat you need to send by email, tap to export it, choose
if you want any extra files, specify the email address, and tap More for extra options.
Backup to Window 10 Mobile phone memory In Windows 10 Mobile, backing up WhatsApp
is done in exactly the same way; the only exception is that when saving chat copies
to the phone’s memory, you will find the backup in the path WhatsApp\WinPhoneBackup.
That is all for now.
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Thank you for watching.
Good luck.