Hi! Kacey and Luna here today, we're on our way to the Tyson's corner Tesla Service Center
and we are getting several things done today, I'll read them off to you and show them to
you from the RO repair order when we get there. Sufficed to say we're in for a little treat
the very last item on our repair order is to upgrade the autopilot computer to the Full
Self Driving computer
This is normally a half hour to two hour job, i'm going to go ahead and suggest this will
probably another two weeks, so we'll keep you updated with how this goes but it's all
going to be in one video, not a series, so stay tuned and see what happens when your'e
scheduled for full self driving computer upgrade and we'll catch you on the flipside
alright, so here we are at Tysons corner tesla service, dropping off Tachikoma for her service,
and we'll tell you what that service is first, yes, yes sentry mode (chuckles), so we need
an envelope, oh they've changed the envelopes since last time, it was needed, alright so
we'll fill this out, and then we'll turn her in.
The shop actually has people working in it until 11 the have several shifts, which is
kind of cool
Okay! Got our ticket , There she goes
now, let's call an Uber, and while we do that I'll do a screen record and show you what
all it is we're getting done today
Here we go, I'm going to blank out all my personal information, so what we're in for
today is autopilot randomly disables itself
they say the correction is firmware general diagnosis
I don't think this will matter once we change out the autopilot computer, unless it is,
the rear camera, or the pillar cameras, both of those have been, well when we first got
the car, the rear camera started doing its thing again where it shows a green line across,
and if Istill have copies of the video I'll show you, if not oh well
anyways so I'm wondering if those green lines, I don't think the care actually interperets
them as such but I wonder if the car can see that, poor connection
and the B Pillars Cameras are actually the car has called them out, I can't see what's
going on with the pillar camperas because tesla hasn't exposed them to us yet
the second concern is the second row seat tracks and motors which as a seven seat folding
seat we don't have second row motors, it's listed as a track, it could be the track,
but this seat, the small seat folds when it's not folded over and sometimes when it is folded
over it squeaks, squeaks a lot when the car is cold soaked, once it heats up it's normal
and so now that winter is back is the first time that we could actually replicate this
alright, the next one is i am complaining about the this is not the light unit that
shipped with the car that is the european model it is the Tesla accessory security system
and it is terrible. DO NOT BUY IT! DON'T BUY IT!!!!! It's terrible, sentry mode turns it
on and it turns off your cabin overheat protection mode, it is way too sensitive, like if somebody
just looks at the car it'll just go off, and they say that they are going to educate me.
I don't want to be educated I want it out Iwant the regular non-special light or they
can just unplug it or disable it, or reflash it or what ever, just tell the car I don't
have it I don't care stop alarming it stop messing with my cabin overheat protection
which is stupid
the next concern is number 5 the ultraviolet light, I don't know if i showed you guys on
any of these before, but my car has a really not as severe as Ihave seen or heard of, but
there is a yellow border, all the way around, so let's try , I don't know the web browser
or something that will give us a white screen
boom! so as you can see it's kind of yellow all the way around , Cyber Truck! got some
interesting news on cybertruck coming up, but anyway all the way around on all four
edges have the yellow border
then we've got the headliner, this car shipped with a misinstalled headliner from the factory,
so this headliner, it's got a little more space in it than it should, well you might
not be able to see because of the dark, little more space than it should , but that was about
8 times worse when we picked it up and it still isn't completely rectified in the corners
of the Falcon Wing Doors you can see the clips that hold the headliner in place, so they
finally agreed that that it wasn't installed correctly that they couldn't fix it so they
ordered a brand new one and it took a little bit to arrive but it's finally here and they're
going to replace it, that headliner combined with the shdder concern, wher the car shakes
when you accelerate agressively are why our last service took two weeks, and that's why
I think that this will again take somewhere near there
so, yeah what number was that? I skipped it completly , ah it's number three, that's the
general diagnosis
customer states that after the shudder fixes the vehicle still vibrates on moderate or
hard acceleration in low and very low, because if you wern't in low or very low they would
tell you, oh well that's just the way it's built, stop doing that
so it's better than it was before they fixed it but it's still not gone and the buliten
says that if it's not gone that they have some more steps they can do, hopefully those
steps fix it because if not i don't think there's anything else they can do , the parts
for that actually came from the Raven
so , then we're going to update the CHAdeMO firmware, that guy down there, the CHAdeMO
adapter can only be updated at the service center, they don't send the updating unit
to places with the mobile techs, i guess they might if it was like super urgent but it has
to hook up to the wifi it hooks up to the CHAdeMO side not the Tesla side of that adapter,
it takes apparently they say up to 45 minutes to two hours here to update I've never heard
that before this but i have no reason to disbeliev them, except that maybe they just wanted me
out of there on my last visit
and the last item is my favorite! it says concern full self driving computer retrofit,
model s and model x group 1 correction full self driving retrofit, model x north america
only! parts replaced or added is gonna be the assembly autopilot ECU 3.0 model S model
x fused and then the part number
our grand total here today is going to be $0 and with that we will catch you on the
flipside so next time you see us will probably be us riding in an uber on the way back, unless
we see something interesting on the way out or if they give us a loaner car, or if any
trouble, basically if theres is anything iteresting to update you with we will update you , but
we have an uber for one day and I don't see how they're going to get all of this done
in one day unless they're going to start first thing which would be cool, but I'm not counting
on it, so with that, catch you on the flipside
okay so, here we are waiting on our last uber of the day, we being me, and tesla says they've
completed all the work and we'll see but they've confirmed that I've got a new headliner, they've
done the vibration mitigation, repair again, and they have installed the new full self
drive computer so we'll see what kind of state the car is in when we get back to it but from
what I've seen so far I can expect it to be in calibration mode, hopefully that doesn't
take too long because traffic here is interestingand hopefully the adaptive cruise works or at
least regular cruise , i don't know, we'll find this out together and sorry we're here
on this cell phone , cell phones aren't allowed at work put them in a locker and so a regular
camera probably would have got me into some trouble so I just left it at the cell phone,
anyway we'll see you when the uber arrives and then (beeps) we'll pick-up the car together
(music)
so we are doing the autopilot calibration again, i can't say that I'm 100% happy with
the way that the car was returned to me, it could have been worse, definitely could have
been better, but let's drive it home get it trained up, and then see what we think about
the new autopilot computer, yeah (defeated tone) the good thing is it didn't take two
weeks this time, the bad thing is they didn't bother to charge the car, i don't know it's
just, it used to be a completely different experience dealing with service, that's all
I have for now, we'll catch you on the next scene
got our first cone! it's not quite a cone though... it's a flowepot and a christmas
decoration, but it's a start
okay so, so i"ve had a couple days now with the new hardware three computer and i think
you can feel that its' faster they way that it's processing things is so much more effectively
than the previous version but you can also tell that it is running the older version
of the software, it still has trouble with aborted lane changes and we had one on the
way over here to this supercharger where it aborted the lane change and there was nothing
around whatsoever and then it kicked out of autopilot, so that was fun
the calibration happened a lot faster than the previous computer it happened well within
the drive from the service center to home and I'll say about 30 to 40 minutes of sitting
in stop and go traffic before it was calibrated which was pretty cool (loud truck engine)
the quality of the sentry cam and the dashcam seem to be better to me but that could be
the placebo effect, but it isn't doing as much of the flashing and stuttering as it
was doing before, I also use the TeslaCam sentry Viewer app, I'll put a link to it in
the description, where it is able to smooth out some of the artifacts that the encoding
tesla is using is putting into the stream
finally here we are! over a year after we bought the car, full self drive computer is
available, it's in the car (dashcam announces parking mode on) and it was quite an adventure,
there are still folks that are waiting and tesla says that they will call your VIN number
up and let you know when it's ready, I don't know if they've actually started that process
yet or if they're just kind of getting people who have ordered it and are in service for
other items and getting them first or what the process is but we were in to get a new
headliner and the middle seat of the model x here squeaks or it did squeak, since they
had it in service it has been good, and the fix for the model x shudder, whichin our case
was happening in any setting but if you are in any setting higer than low if you apply
a lot of power it would shake and make noise, so we call that shudder, and we were in for
the second repair of that
I'll be glad to answer any questions you have on the process, I want to ask you to please
like this video, give it a thumbs up, leave a comment down below, and we're still trying
to get to 1000 subscribers by the end of the year, so I'd really appreciate a subscribe
to the channel and if you want to see everytime we put out something ring that little bell
and it'll notify you every time, if you have any friends interested in tesla content we'd
appreciate you sending them our way and having them subscribe as well, and overall I'd say
I'd give the tesla hardware 3 installation a 10 out of 10 and they also did the UV treatment
for our MCU2 screen where the very edge of the screen turned this horrible yellow at
all the edges they attached a UV light to it for a few hours and it basically burns
it back clear again, which is pretty cool
what else did I have done?
they updated our CHAdeMO adapter, only the service centers can do the CHAdeMO adapter
because the mobile team don't get the update tool that needs to connect to the CHAdeMO
end of the adapter, not the Tesla end
all in all it was a very sucessful service, glad to finally have our hardware 3 we got
several updates there were two failed the night of the installation according to the
app, and then there was one sucessful the next morning, when I checked it was the same
version that we were on before so I don't know if it was just the version for the new
hardware or if they were flashing the whole car to bring the autopilot computer up to
the same version that we were on and the friday so two days later they had a the end of the
next day we got another update to 2019.36.2.4 which apparently is just a bug fix update
because I have not noticed any real changes with it, we're still waiting on the next 2019.40
dot whatever that will give us the nural net for the rain and a few more ways for it to
take advantage of the new computer like stop sign detection, and maybe stoplight detection
it's not entirely clear what's in there and with that catch you on the flipside