TATA Consultancy Services Limited is a multinational information technology service, consulting
and business solutions company headquartered in India.
TCS operates in 46 countries.
It is a subsidiary of the Tata Group and is listed on the Bombay Stock Exchange and the
National Stock Exchange of India.
TCS is the largest Indian company by market capitalization and is the largest India-based
IT services company by 2013 revenues.
TCS is now placed among the ‘Big 4’ most valuable IT services brands worldwide.
TCS is ranked 40th overall in the Forbes World's Most Innovative Companies ranking, making
it both the highest-ranked IT services company and the top Indian company.
It is the world's 10th largest IT services provider, measured by revenues.
History 1968 to 2000
Tata Consultancy Services Ltd was founded in 1968 by a division of Tata Sons Limited.
Its early contracts included providing punched card services to sister company TISCO, working
on an Inter-Branch Reconciliation System for the Central Bank of India, and providing bureau
services to Unit Trust of India.
In 1975, TCS conducted its first campus interviews, held at IISc, Bangalore.
The recruits comprised 12 Indian Institutes of Technology graduates and three IISc graduates,
who became the first TCS employees to enter a formal graduate trainee programme.
In 1979, TCS delivered an electronic depository and trading system called SECOM for the Swiss
company SIS SegaInterSettle.
TCS followed this up with System X for the Canadian Depository System and automating
the Johannesburg Stock Exchange.
TCS associated with a Swiss partner, TKS Teknosoft, which it later acquired.
In 1981, TCS established India's first dedicated software research and development centre,
the Tata Research Development and Design Centre in Pune.
In 1985 TCS established India's first client-dedicated offshore development centre, set up for clients
Tandem.
In the early 1990s the Indian IT outsourcing industry grew rapidly due to the Y2K bug and
the launch of a unified European currency, Euro.
TCS created the factory model for Y2K conversion and developed software tools which automated
the conversion process and enabled third-party developer and client implementation.
2000 to present By 2008, TCS's e-business activities were
generating over US$500 million in annual revenues.
On 25 August 2004, TCS became a publicly listed company.
In 2005, TCS became the first India-based IT services company to enter the bioinformatics
market.
In 2006, TCS designed an ERP system for the Indian Railway Catering and Tourism Corporation.
In 2008, TCS undertook an internal restructuring exercise which aimed to increase the company's
agility.
TCS entered the small and medium enterprises market for the first time in 2011, with cloud-based
offerings.
On the last trading day of 2011, TCS overtook RIL to achieve the highest market capitalisation
of any India-based company.
In the 2011/12 fiscal year, TCS achieved annual revenues of over US$10 billion for the first
time.
In May 2013, TCS was awarded a six-year contract worth over 1100 crores to provide services
to the Indian Department of Posts.
In 2013 TCS moved from the 13th position to 10th position in the League of top 10 global
IT services companies Acquisitions
Products and services TCS and its 59 subsidiaries provide a range
of information technology-related products and services including application development,
business process outsourcing, capacity planning, consulting, enterprise software, hardware
sizing, payment processing, software management and technology education services.
Its established software products are TCS BaNCS and TCS MasterCraft.
Service lines TCS' services are currently organised into
the following service lines: Application development and maintenance;
Asset leverage solutions; Assurance services;
Business process outsourcing; Consulting;
Engineering and Industrial services; Enterprise solutions; and
IT infrastructure services.
Operations As of 31 March 2013, TCS had 199 offices across
44 countries and 124 delivery centers in 21 countries.
At the same date TCS had a total of 58 subsidiary companies.
Locations TCS has operations in the following locations:
India: Ahmedabad, Bangalore, Baroda, Bhubaneswar, Chandigarh, Chennai, Coimbatore, patna, Delhi,
Gandhinagar, Goa, Gurgaon, Guwahati, Hyderabad, Indore, Jamshedpur, Kochi, Kolkata, Lucknow,
Mumbai, Nagpur, Noida, Pune and Trivandrum Africa: South Africa, Morocco
Asia: Bahrain, China, Israel, Dubai, Hong kong, Indonesia, Japan, Malaysia, Philippines,
Saudi Arabia, Singapore, South Korea, Taiwan, Thailand
Australia: Australia Europe: Belgium, Denmark, Finland, France,
Germany, Hungary, Iceland, Republic of Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal,
Spain, Sweden, Switzerland and United Kingdom.
North America: Canada, Mexico and United States.
South America: Argentina, Brazil, Chile, Colombia, Ecuador, Peru and Uruguay.
TCS BPS TCS BPS is the third-largest India-based IT
outsourcing company.
The BPS division had revenues of US$ 1.44 billion in the FY 2012-13 which was 12.5%
of the total revenue of TCS.
TCS BPS has more than 45,000 employees which serve over 225 million customers across 11
countries.
The rate of attrition in BPS division during the financial year 2012-13 was 19.5%.
Tata Consultancy Services has also opened a business process outsourcing facility in
the Philippines.
Tata Research Development and Design Centre
TCS established the first software research center in India, the Tata Research Development
and Design Centre, in Pune, India in 1981.
TRDDC undertakes research in Software engineering, Process engineering and systems research.
Researchers at TRDDC also developed MasterCraft a Model Driven Development software that can
automatically create code based on a model of a software, and rewrite the code based
on the user's needs.
Research at TRDDC has also resulted in the development of Sujal, a low-cost water purifier
that can be manufactured using locally available resources.
TCS deployed thousands of these filters in the Indian Ocean Tsunami disaster of 2004
as part of its relief activities.
This product has been marketed in India as Tata swach, a low cost water purifier.
Innovation Labs In 2007, TCS launched its co-innovation network,
a network of innovation labs, start up alliances, university research departments, and venture
capitalists.
In addition, TCS has 19 innovation labs based in three countries.
TCS' partners include Collabnet, Cassatt, academic institutions such as IITs, Stanford,
MIT and venture capitalists like Sequoia and Kleiner Perkins.
Employees TCS is one of the largest private sector employers
in India, and the second-largest employer among listed Indian companies.
TCS had a total of 276,196 employees as of March 2013, of which 31% were women.
The number of non-Indian nationals was 21,282 as at March 31, 2013.
The employee costs for the FY 2012-13 were US$ 4.38 billion, which was approx. 38% of
the total revenue of the company for that period.
In the fiscal year 2012-13, TCS recruited a total of 69,728 new staff, of whom 59,276
were based in India and 10,452 were based in the rest of the world.
In the same period, the rate of attrition was 10.6%.
The average age of a TCS employee is 28 years.
The employee utilisation rate, excluding trainees, for the FY 2012-13 was 82%.
TCS was the fifth-largest United States visa recipient in 2008.
In 2012, the Tata group companies, including TCS, were the second largest recipient of
H-1B visas.
Subramaniam Ramadorai, former CEO of TCS, has written an autobiographical book about
his experiences in the company called The TCS Story...and Beyond.
As of Jun 2014, TCS has over 300,000 employees.
It is world's third largest IT employer behind IBM and HP.
Awards TCS ranked #1 for customer satisfaction in
the UK.
TCS was awarded the Business Standard's Company of the Year award for 2012.
In 2012, the company won Gold Shield award for excellence in financial reporting from
the Institute of Chartered Accountants of India.
The company won 'Recruiting and Staffing Industry Leader of the Year' and ‘Best Employer Brand’
awards at the World HRD Congress' annual meet in 2012.
TCS was ranked #1 IT service provider for the Manufacturing in Europe, Middle East and
Africa by International Data Corporation in 2014.
Sponsorships TCS is the title sponsor for Amsterdam Marathon,
Bangalore 10k, New York City Marathon and one of the sponsors of Berlin Marathon, Chicago
Marathon, Boston Marathon, Bangalore 10k marathon and Mumbai Marathon.
TCS is a sponsor of Indian Premier League team Rajasthan Royals since 2009.
In addition, TCS provides Rajasthan Royals with technology to help in analysis of player
performance, simulation and use of RFID tags for tracking the players’ fitness levels
and for security purposes in the stadiums.
TCS sponsors an annual IT quiz for high school students called TCS IT Wiz.
Controversies Class action lawsuit
On 14 February 2006, U.S. law firm Lieff Cabraser Heimann & Bernstein, LLP filed a nationwide
class action lawsuit against Tata.
In April 2012, judge Claudia Wilken of the U.S. District Court, Northern District of
California in Oakland, California, approved action on the lawsuit on behalf of all non-U.S.
citizens employed by TCS within the state of California from 14 February 2002 to 30
June 2005.
The workers claimed that they were forced to sign over their federal and state tax refunds
to their employer, as well as stating their Indian salaries were wrongfully deducted from
their U.S. pay.
On February 22, 2013, the Company entered into an agreement to settle for a sum of INR
16,163 lakhs, this class action suit filed in a United States Court relating to payment
to employees on deputation.
The Court has granted preliminary approval to the settlement agreement.
Charleston County in South Carolina sued Tata Consultancy Services for delivering botched
software.
TCS won the contract to create an online tax system for a $1.2 million.
The system was supposed to go live in July 2004 but was plagued by several delays.
Tata developed the software at its offshore development center in Chennai, India.
The software was rejected by Charleston County during user acceptance testing where it failed
to meet even the basic requirements.
County sued Tata and it agreed to pay back $1 million in out of court settlement.
County finally bought an off the shelf solution.
Hiring in Canada In May 2013 the Canadian Broadcasting Corporation,
in its extensive coverage of the hiring of temporary foreign workers in Canada and the
unemployment issues faced by Canadians, reported that TCS rarely hires skilled experienced
Canadians while advertising open positions in Canada.
TCS responded that the company hired more than 125 Canadian workers in 2013.
See also List of Indian IT companies
List of companies of India References
External links Official website
TCS's channel on YouTube TCS on Facebook