Translator: Camila Gómez Reviewer: Ilayda Gokgoz
When i was a child,i told my grandad i wanted to be a business administrator
He told me a story: the story of the three letters.
It said this:
At the first crisis, blame your predecessor
At th second one, blame the context.
And on the third crisis, write three letters.
That stroy apparently explained how to justify a crisis
due to our inability to manage it properly.
And what is dad was
make it clear that there are different types of crisis in a company:
The big and the minor ones.
And althugh i didn’t agree with it,
I was always interested in understanding what it meant.
During the course of my professional experience.
I was always very curious to know how a boss acts in a crisis.
And on that path
I identified the main traits that define the bosses
i’ve worked with.
Starting, clearly, with my father. My first example.
It molded my own style.
First of all, from my dad i learned the philosofy of hard work.
A job from Monday to Sunday, from eight in the morning to ten at night,
where he worked constantly to support the family.
Later, when i took my first work experience,
I discorvered from my first boss, Javier,
how to discover and maximize talent in our team.
He was, in fact, who promoted me from intern
to head of a part of a mass consumption company.
which gave me the push to start building my profession.
From Giancarlo, my second boss, i learned a passion for detail.
How to focus in detail on each member of our company
to help them to empower themselves and do a better job.
From Juan i understood that the sensitiviy for indivdual needs
for each person in our team are unique and specific
and that we have the obligation to listen to each one to build a culture.
From Solón, i knew integrity.
I met forgiveness, how businessmen make mistakes
and how a boss should protect us
and teach us not to keep making those mistakes.
Félix, taught me communicative skills.
That´s how i understood that this traits
are te ones i wanted on myself as bussinesman.
My stile is the best thing i learned from each boss
and that shaped my career.
But i always had a question. The question that challenged me
and that was triggered when my grandfather spoke to me
about the story of the three letters
an that was even more evident with the pandemic.
How to manage a crisis?
Then, i understood everything.
My grandfather was not being literal.
He was using a metaphor.
On the first letter, my grandfather explained to me
that preventing the decisions of our predecessors
from destabilizing us in the face of a crisis is essential
That we have to focus on modifying and adapting the company
to our style.
On the second letter, he explained
that we had to prevent the enviroment
inside and outside the bussines from impacting us
We have to anticipate them
proposing scenarios that help us minimize them.
And thirdly, that we must act without fear
but aware that our decisions
have consequences.
That is how i understood that my grandfather,
faced with this infinite wisdom
that someone who loves me deeply has,
gave me the best advice for my career.
And it is that we should not be afraid to innovate,
we must no be afraid to try,
we must not be afraid to fail.
We just have to not be afraid to make decisions.
Thank you.