Welcome back to Good Day Stateline.
Tonight, we are chatting with Alicia Boback,
VP of operations at Transitions Care.
Hi, Alicia.
I thank you for having me.
Yes, of course.
So tonight,
I know we want to talk about remote patient monitoring.
Monitoring.
Can you tell us what exactly that is?
So sure.
So remote patient monitoring is also called RPM,
and it's a service
that we offer to our primary and palliative patients.
And what that means, it's digital technologies
to monitor and capture data and transmit it to real time.
So what that means is Bluetooth devices
such as a blood pressure monitor, a weight scale, a pulse
oximeter, glucometer, and many other technologies
that we use that are sent to the patient's home,
and they utilize that daily
and in real time, we get that information
to our clinical coordinator
for any abnormal data points that we need to address
right away.
So it's offered to all of our patients on primary
and palliative care.
So it's kind of like you guys are able to be there
even when you're not there. Right?
Exactly. That's 100%.
The goal is if we're seeing a patient week,
they're every two weeks on the days we can not be there.
We're still gathering information
and being a part of their plan on a day to day basis.
So who qualifies for RPM
and is able to have us as part of their care plan?
Sure.
So our RPM differs a little bit from our chronic care
management program, RPM.
It's any patient who has Medicare or Medicaid
and a lot of commercial insurance covers RPM as well.
They don't have to have to chronic diseases.
It's if the provider feels it's necessary for them
for information in their plan of care,
we can get them on the service right away.
So obviously we know
it's beneficial because you're able to like
be there when you're not there.
But what are some other benefits that the patient gets
from using something like remote patient monitoring?
Sure.
So they feel a part of their care.
So we're having them put the blood pressure monitor
on them or their patient's family members or caregivers
or assisting them on to the wait scale every day.
So it helps improve
that care plan
adherence as well, and it makes them feel part of the team.
It also builds patient engagement
and improves patient experience on their end.
It also improves access to care.
So in the rural area, or areas
that providers may not be serviced for,
we can get at least RPM in there to start to make sure we're
getting data on them. And
we could do telehealth
with them based on their data and their readings.
So it's really getting a grasp on their care
even before we can get to them.
I feel like it probably also is helpful for the family or,
you know, a caregiver, whoever that at home with that patient
a majority of the time, that probably feels like
they are able to take a bigger breath
because you know, that that monitoring system is there
and they have like a partner, even though
it's not a real human being helping out.
Exactly.
If they're not feeling well,
if a patient wakes up and they're dizzy,
they have that blood pressure
monitor access to them, they take their blood pressure,
say it is low, that reading will come to us automatically
and we can address it with them in real time.
That's so cool.
So how does that
transition care use this to improve the care outcomes?
So we want to improve care plan adherence.
So for example, if it is a hypertension patient,
if they're not taking their blood pressure
medications, we can identify this
by sending a blood pressure monitor through our PM,
having them take their blood pressure
daily and identifying areas that we need to improve on.
It also helps with 24 seven access.
So our company we have 24
seven uncles staff as well as on call provider.
So if a abnormality comes through from the RPM data,
we address it in real time and that is crucial.
So the patient is not waiting and we identify that.
So the patient may feel OK
but we see that they have an abnormal value we call them
and they may tell us what's been going on.
It may be very mild symptoms, but we're addressing it
early on to really prevent that e.R.
Visit
or unnecessary hospitalization where we can treat them at home.
That seems really incredible.
It is.
And, you know, we have a lot of great patient feedback.
Like I said,
they feel like they're a part of their care with this program
and the caregiver and family members as well.
So. Well, thank you so much for joining us tonight, alicia.
Thank you.
We'll be right back with sweet tooth 815