We didn't know about the reputation of the hotel.
I was just reasoning that it was cheap.
We didn't pay loads of money, so you get what you pay for.
After a few days of staying in that hotel,
we realised, yes, it was…
What's the word? I can't think.
-It was horrendous. -It was horrendous, yeah.
About five days into the holiday…
things got worse from that point on, really.
I was struggling to sleep.
There was a party below us, or at least it sounded like that.
We noticed there was a smell of weed in the room,
which was coming through the vent in the bathroom.
Also, we noticed that the water pressure was very low.
Turn the tap on, why is the pressure blocked?
Why is there no pressure?
And the water was quite discoloured.
It was like a dark colour, it had like a brown tint to it.
We were brushing our teeth using that water.
We were showering in that water.
We did drink the water,
but it did have a funny taste to it.
We complained and moved to a different room two floors up.
The water pressure never got better.
The receptionist told us that
they will ask maintenance guys to come
and get it looked at.
There was a complaint about the water pressure.
So, I asked maintenance to check for possible clogs.
You know, see if everything's OK.
I constantly had to check for anything that could be broken.
Twenty-four hour maintenance. Day and night.
So I said, "I'll go figure it out."
On the third floor…
I would open the faucet and it would go…
When you turn on the faucet, it makes a noise.
So I told my partner,
I told him, "There is a problem."
The roof has four tanks.
I thought there wasn't any water in the tank,
or it was clogged.
The main tank is where the water starts to circulate.
I went to have a look.
There is a ladder on the roof to get to the tanks.
On top of the tank, there's a little hatch.
And when I went to look…
that's when I saw her.