hey it's dr amanda from straightsmile solutions streetsmilesolutions.com and today we're going
to be talking at high level about virtual consults and vertical virtual check-in software
um how to streamline appointments to how to have less in-office appointments
um how to convert starts easier for aligners and braces patients so these are my four
top companies for virtual consults virtual check-ins all these companies can actually
do both although they were initially developed maybe towards one or the other so i'm going to
give you a brief history on each of them i do have individual videos on all of these
as well if you want to dig into it a little bit more and keep in mind that these companies are
rapidly evolving so the price points i might be mentioning might not be accurate it might
be likely more expensive but also it can be less expensive if you asked to not do month-to-month
my question you know if you're on a budget or you're looking for something just ask
just ask and some of these really were focused more towards orthodontist and then they scaled
them to general dennis so they may not have like a smaller package but you can always
ask and i found a lot of them are pretty cool if you don't have that much volume and to see if you
can scale things down a little bit so um okay so without further ado i'll dig into all four of them
so let's start with the big kahuna which is dm or dental monitoring that's this
red one down here this was the first one to come out and this company came out goodness maybe 2014
or earlier um it's a pretty robust company it has a lot of ai or artificial intelligence
it also has a price point to match so if i were an orthodontist with multiple offices multiple
doctors thousands of patients this is what i would pick right but if i'm a gp or a pediatric dentist
and i only have 10 20 30 40 50 100 cases would i pick this probably not it's probably more than i
need you know and price point is onboarding is a couple thousand i don't know what it is now and
then per patient per month you're going to be paying somewhere between 11 and 15 per patient
per month maybe they have something different but it adds up right so yeah if you're charging seven
thousand dollars per case that makes sense but if you are trying to do white label or in-house
and trying to keep your prices and overhead low this may not be possible for you but it's pretty
cool there's a good dashboard there's an app so from the patient-facing portion there's an app
from you as an office there's a dashboard you get alerts you have all kinds of permissions
patients can check in you can pretty much totally eliminate visits in between when you need to see
them because the computer software will recognize things like an aligner unseat and sentiment alert
and let the patient know and it you can program it and onboard it for the way you want to practice
and it'll escalate with the ai if a human needs to look at it right so you're basically using
robotics or artificial intelligence now they have a dumbed down version which is maybe more
towards 10 or 11 dollars per patient per month where they you're not using that much of the
ai but it's very very cool also for best results your patients need to purchase a little scan box
that their phone slides into has a bunch of mirrors pretty cool but that's an additional
cost i found the software when i've demoed it difficult to use without the scan box
really difficult like and i'm good with computers and so are my kids and
they had a hard time so if we had a hard time you your patients might have a hard time so
just saying all right next um next one next one that probably came out with smile snap so smile
snap was initially um invented more as a virtual consult way a way to get leads in without having
to have your patient come in the office for an exam it's a hipaa compliant way where patients can
you know send their selfies of their teeth always better if they have a retractor you can view them
give them you know information in a hipaa compliant way and then get them in your office to
go ahead and do the start or to finish the records but they also can be customized to be used for
virtual check-ins as well price point again to onboard a couple hundred dollars i don't know
exactly how much it is right now it might be more and a couple hundred dollars per month um last i
heard it was for unlimited patience so it's a pretty good value but it's definitely more focused
towards the virtual console end and not the virtual check-in and unless something has changed
next one that came out is gp arthur tracking been around for a couple years of course i love
this one because this is the scrappy you know underdog one of my um general dennis friends
invented this just as a there was nothing for him you know at the time he this was
too expensive this really wasn't doing virtual check-ins it was meant to be more
like a tracking company um i like this one because it's a widget that goes into your website um that
patients can submit either you could be customized either for initial
you know virtual consults similar to this or um check-ins it could be customized for phase
one aligners braces check-ins bike check-ins really anything like that price point is quite
affordable a couple hundred dollars for onboarding and i think it was somewhere like 100 to 200 per
month unlimited patience lastly we have a line flow and a line flow is kind of a newbie one
it has been in the market for a little while um for they were using it for pt or physical therapy
and they just kind of got into the orthodontic market just recently so a line flow is pretty
cool it definitely was focused more it's similar to smile snap but it was focused more towards the
check-ins like gpu orthotracking but it's not a widget that goes on your website it is an actual
app one of the cool things about this one is that it can be white labeled so that like let's say my
company is straight smile solutions which it is i can actually have it branded or customized or
white labeled as a straight smile solutions like my own office check in and patients aren't going
to know it's not going to call the line flow it's going to be all branded with your logo your name
and it's an app that they can download from the app store and obviously they've got to get
a password and put it in and they can check in and not come into your office but it can
also be customized for all those other things we talked about or even virtual consults onboarding
i think is normally i think should they say 600 to seven hundred dollars um white label is about five
thousand dollars on to set up and a couple hundred dollars a month maintenance on top of the fee
and um but they will do monthly i think was only like two hundred dollars a month it's not bad for
up to 100 patients if you have less than 100 patients they have a lower rate but you
have to it's not month to month you have to purchase six months up front it's about half
so they're pretty flexible and so is this one definitely i think the smaller companies are going
to be a lot more flexible this one's probably not it's a it's a mega company now so anyways
and of course if you're only doing invisalign invisalign has its own virtual resources but
you know if you're doing other things besides invisalign i like to keep everything in my own
dashboard and i don't know how comfortable i feel having a monopoly having access to all
my patient records checking and everything like that to me it feels a little bit like big brother
you have to read the terms and conditions what are they doing with these how are they
using my patient content and records in between to improve their own ai
you know to me it feels almost like big brother is trying to i don't know i'm not that comfortable
with that idea and i would never only be doing invisalign so i'd like to have my whole office
on the same platform um and have only me have access to the records at least with these ones
these ones aren't stealing your records or you're using it in their own dashboard they're literally
not even touching your stuff they don't know they don't care they're just providing you
the platform to do it yourself you know so keep that in mind all right hopefully this was helpful
if you you can just go to any of these websites if you want information you might get a better rate
if you go through me if you want an introduction but totally up to you all right thanks so much