At EDF energy we have about 15,000 workers in the UK
We are a large energy provider
Over the past few years we've had injuries from people moving about from leaving water on floors people slipping people falling in stairwells
people tripping up over trailing leads
and that's not to say we're not done anything about it
as a company you know with putting in quite a lot to control measures
but people still getting hurt and some other business units we've reduced the accidents by at least 50 percent
Yeah I think one of big challenges for EDF energy was that you know we were having when we analysed our incident data we realised a lot of our hazards were
as a result of slips trips and falls in a lot of these incidents that people suffering were actually preventable
and we decided to have a massive communication campaign
really tell people what the issues were and then we had some practical activities that happened across EDF energy
to which some of it you were involved in
EDF energy we have got a communication group and it is important that we look right across the business and we look at what we can communicate
Over the years we've done the shattered lives campaign one of the HSE campaigns there
we're now looking long-term to see what we can do
and we have a website which is right across the business and that enables is all you know to look into it to actually what we do and to share best practice
Yes so the communications group came together which is made up of different people from different parts of EDF energy
and obviously with that we've all got different issues but the consistent thing being or the issue being we are experiencing slips trips and falls
So we had to make sure our campaigns were relevant to the part of the business that we're actually
working in we had to make sure that we were communicating to right audience so
we realised that we needed to maybe have a poster campaign just to hit
to make a visual and we also need to communicate the messages through to people that working out the field via text messaging
we also ran news stories in our in our various company wide publications
so he's a number of ways to get the message out i.e.
we have a problem and we need to do something about it so that was the first stage.
After that then we individuals in certain parts the business went off and organise things like
like targeted inspections we engaged senior managers we engage directors we engaged TU reps didn't we and we got everybody together
and we use actually the health and safety the Health Safety Executive
slips trips and falls checklist which we tailored somewhat just to fit our business
and we use that I to identify what the hazards were
you know what what was it that's actually causing people to slip and fall we
looked at staircases
we also looked at the times are the days when these incidents were actually happening so
a lot of the time it you know somebody the instance happened
in the evening so when people are rushing and trying to get home
at lunchtimes what we found didn't we Tony and when we recorded that
we then did something about them
Yeah we've used the slip assessment tool the HSE one
what that basically does it look at your floor surface look at how you paint it look at how many people use it
also look at what footwear you need on it as well all the things to think about as
well with the environment is and what Leeanne was on about
you know is cleaning regime's you know some of
the floor surfaces if you mop it becomes you know becomes wet and what we found was
was 8 o'clock in the morning or nine o'clock in the morning when
volume of people is quite large you know we
we're cleaning at that time so hence you increase the risk of somebody actually slipping
We had quite a serious incident in one of our offices
whereby staff member fell down a flight of stairs and fractured their ribs
they suffered concussion and they were hospitalised
And it was you know it was a really terrible incident but actually
when we investigated that incident and we told people about it
we went company-wide we told everyone
that you know this is what happened somebody didn't hold the handrail
they have so much you know they were carrying so much and cups of coffee or whatever
and you know these are the finding so take note.
Yeah it's about you know getting back to the basics and
if all cleaners are cleaning they need to put the signage out.
If people using the back stairs in case of an emergency are lighting needs to be needs to be correct
In the winter periods if people walk into the office and we're experience icy conditions or leaves all around the place
we've got to make sure that we keep on top of that and we clear everything way
That's where we're going with the business now you know we want everybody to report things we want everybody to do something about it
with all these initiatives and yeah we have reduced our slips and trips in injuries and invents
but with this we need to continue with improvement plans
we need to continue with the safety committees the health and safety groups are looking at slips and trips
people's behaviours need to change because we are still having injuries
we've reduced it and the severity is less but that's where we're taking it.
Low cost initiatives high-impact that's what we that's what we got, yeah.