Hi. My name is Gary Eckstein. I usually provide tutorials on YouTube about Mailchimp and
other marketing topics today is very different however I’m based in Australia and I changed my
NBN provider now NBN in Australia is basically internet and telephone as well or you might
know it as fiber I found the process to be overly complicated although I will show you a way that's
incredibly simple I found that there were a lot of unknowns and I’ve been working in in sort of the
I.T. industry I guess for a long time so I just wanted to get rid through this video get rid of
some of the unknowns and show you how incredibly simple it is to change your provider and ,and save
some money hopefully in the process so in changing our provider there are three steps and by the way
just to make it known I’m not affiliated with any telco at all I’m not paid I don't you know
so this is absolutely independent uh you know tutorial so the three steps you choose your new
NBN provider and NBN plan you sign up for your new provider and you change your settings if necessary
and they weren't necessary with me now this entire process took me less than 10 minutes um
I’m going to save over you know 240 a year uh just for 10 minutes work it seemed like it seems like
a very good deal for me I’ve been well I was with my whole provider for about two years and
I just didn't change because I thought it would be too difficult but I have realized
how simple it is so I encourage you to get a better plan and just move across so in
Australia choosing a new provider we have our usual suspects in Australia lots of different,
different providers obviously Telstra, Optus, Vodafone, iiNet etc. so there's
Telstra, Aussie Broadband, of course uh Optus um and Superloop. now I went for Superloo but, but
you choose who you want to, to go with um I found the process with super loop very, very simple
so you choose the plan you want um you'll, you'll be able to get different plans
you can put in your address and you'll, you'll get all sorts of different plans
uh that you can sign up for so I’ll just go to home broadband for example NBN uh and
if we just scroll down we have various different plans now which plan should you sign up for look
this is really up to you how fast you want I use the internet all day every day and I find the 50,
50 megabits per second adequate for me but honestly it's up to you um purely up to you
so once you've chosen it so let's say I’m choosing this one the NBN home standard the next thing is
you just sign up for your provider so you do not need to cancel with your existing provider
so don't phone your existing provider whoever that might be and cancel before signing up
don't do that so what you want to do is you choose your new provider and plan you then sign
up for your new provider and your new provider will cancel with the old provider for you so
in this case for example on Superloop I’ll just click select and I’m not necessarily recommending
super loop at all by the way this is just an example you'll click sign up now and enter your
address and it'll lead you through a few various steps as it says down the bottom your details
the plan the connection the hardware the contract the summary very simple process you submit that
so once you've signed up you've submitted it it will be very quick or for me anyway it was
very quick it literally took I don't know four or five minutes before my internet was disconnected
with the old provider and I was live on the new provider oftentimes you won't need to do anything
it'll just work your internet will just work for me it didn't if you get the message from Superloop
you'll get some oh sorry from anyone I should say from any from your new provider if you get an
email and maybe a text message saying that you're now connected to your new provider
by this stage they should have advised your old provider but it's recommended to just
contact your old provider anyway and say to them listen you should have received a cancellation
from the new provider that's fine okay so now you're connected to you've received your email
or and or SMS saying that you're connected to your new provider if the internet isn't working then
what you might need to do you might have a router or something like that if you do you need to log
into your router whether that's TP-link, Netcomm whatever brand it is you need to log into it and
on your new providers support pages they will provide instructions on how to convict
sorry configure your modem router or so on what you should typically have however
in with your NBN is a little it's kind of a black box I think they're still black anyway
and that should automatically have you connected with your internet to your new provider
the reason I’m mentioning this is, is as follows I use um nest or Google sort of wi-fi around
the house right I had a tp-link router in between the nest or the Google so the Google sorry um the
Google things were connected up to the TP-link router which was then connected to the uh NBN
little black box I found that I didn't need that TP-link thing that was actually causing problems
it was stopping me from connecting so I just removed that and connected my Google uh wireless
router directly into the little black box and it just worked I didn't need to do anything else
if you do have a router and you may well need a router if you want your telephone your landline
telephone to work but that's up to you if you do you will need to ask for instructions from your
new provider but just to summarize because it's an incredibly simple process that sometimes is
made to look more complex than it needs to be you choose your plan you sign up for your new provider
they will then provide you with an email or a link or an SMS or something similar to say that
you are now connected to the internet they by this stage would let your old provider know that
you've cancelled get on the phone and just make sure with the old provider that it's cancelled
you are now connected to your new provider but I really do hope this has helped you please
subscribe to my channel like this video leave comments below thanks for joining me, I’m Gary.