You Dare You Die?
You-
You Dare You Try!
Cannot die.
Nobody will buy.
Oh my god it rhymes!
Hi everyone! I'm Xenia.
Welcome back to another episode of Hired or Fired.
In this episode, I'm going to be a restaurant manager for a day.
And I think it's a huge responsibility because
a restaurant manager manages both the customers and the staff in the kitchen,
to get food fast on the table.
And I must say I'm pretty confident in the service line,
as long as I stay out of the kitchen,
I think we'll all be safe and alive.
So let's get it.
Hi! I'm Terry.
I am the Assistant General Manager of Tamjai Samgor Hong Kong.
Our founder saw a gap in the market for good mixian cooked with hot and spicy soup base.
Tamjai Samgor was awarded Michelin Guide (Bib Gourmand) Hong Kong and Macau in 2011 to 2013.
People always think that F&B is all about food.
But it's not.
It's about passion, how to serve to the customers,
and the culture of working in the company.
Pork liver, chicken, fishball, enoki mushroom,
tofu puff, fishcake, beancurd skin.
I didn't study this part.
It's the last page.
Eh this one don't need right?
She didn't show.
No problem.
Producers, really?
You think this is going to challenge me?
Is there a missing page in the menu or something?
Are you kidding me?!
Okay I just want to say right,
that I must be so damn good
that the producers have to resort to such sly tactics so,
it's okay.
Wah!
Wah this one very spicy.
I think you all need to find another host to replace me.
I think I'm going to take MC for today okay?
Bye.
Wah so for the daredevils you all really can try this.
I love restaurants where they really really mean it when they say extremely spicy.
Guo Qiao Mixian. Let's go!
Handful...
I want this system at home.
So when you cook maggi mee it won't be like overcooked you know.
Oh!
It's done.
So this is my strategy.
I'm going to put it according to what I'll put in first so I'll remember.
Then pork belly...
Oh, oh, oh!
Oh!
This one how?
Sorry.
The person who is eating this you have one less beancurd skin.
So many!
This is a first world problem you know.
I'm just going to be myself.
I'm going to pick the items that I love,
instead of thinking what other people will like.
Enoki, chives,
this one to soak up the soup.
Pig stomach.
I love pig's liver.
Prawn, fatty beef.
Beancurd skin.
Ah maybe I should have more vegetables.
I think that's it!
I'm going to make my soup...
moderate spicy.
Let's go.
Wow I'm a chef now!
Okay let's think of a name.
'Cause it's going to be moderate spicy right,
Ok ok.
I think boil already.
We can first put in the pig stomach,
and the pig's liver,
and then the prawns,
and then the fatty beef!
And then we have the enoki,
and then the chives.
Oh my god!
I haven't cooked the noodles!
Okay!
So my special dish is you cook the soup first,
then you cook the noodles.
I still so happy.
Hurry hurry.
Wow.
Still looks good huh.
I'm quite proud!
It looks very nice.
Hi Xenia! Nice to meet you.
So this is a blind taste test for me.
Let me try.
Okay.
This is 1/10 Mild Spicy Mala Soup.
Can be a little spicier.
Up to standard as well.
He one taste he knows the spicy level already.
Up to standard.
Perfect
Which one do you think is the one I cooked?
This one.
Terry: Correct? Xenia: Bingo!
Correct!
Yeahhh
I guess the soup really...
It takes experience.
But not bad!
You said that the noodles were perfect.
I put in a lot of effort to cook the noodles you know?
Must press the button.
This dish is called 'You Dare You Try'.
Okay...
This is 1/3 Mild Spicy Level.
I'm going to my my soup... moderate spicy.
Actually I wanted to cook moderate spicy level.
Xenia: But actually- Terry: Moderate spicy?
Yeah but actually the thing is I know that you like 1/3 Mild.
Let me try the toppings.
The beef.
Not good?
You cooked too long.
Ohh.
I'll try the enoki.
Wow!
So nice!
Really?
It absorbed all the soup and the spiciness as well.
Close to perfect.
So do you think this dish, 'You Dare You Try',
is good enough to be on your menu?
We can try.
And just put on the menu.
See whether customers will buy it or not.
Really?
If someone buys then how?
You'll hire me?
I'll take it into consideration.
Deal.
Hello!
Okay so you can customize your own mixian.
So first you can choose the toppings,
And then the next step you can choose your soup base.
And the last step is to choose your spicy level.
Charred Pepper and Spices soup.
Okay thank you.
Oh ya I forgot!
Aiyah!
But I recommend them the chicken wing they already don't want.
So I'm very embarrassed you know.
Do you want to try the wings or other sides?
Okay, can.
Do you want any drinks?
Oh okay.
Hello!
Actually we also have a very special dish off the menu,
it's called 'You Dare You Try'.
So it's customized by a very beautiful lady,
which is me.
If you're someone who likes pork liver,
pig stomach and some seafood,
with a lot of spice,
then I think you'll like that.
You'll try?!
Oh my god you're the first customer!
Thank you so much you made my day!
Oh my god!
Okay.
Thank you so much.
Okay hold on a second.
I did not key in properly
but I just remember from my head
so I'm going to edit now wait ah.
Aiyoh I didn't tell them how much (it costs).
Okay!
So I've just paid the customer's order.
Do not make anymore mistakes.
If not I'll have to pay for more orders,
until I don't have money.
Sorry it took awhile but here's your order.
And because I didn't tell you the price just now,
and that you guys are so nice and supportive,
I'm going to treat you this meal.
So your meal is free.
Thank you so much!
Hello, good afternoon.
Are you ready to order or would you like some recommendations?
The Tufei Chicken Wings is the most popular and is our signature dish.
There is another dish that is off the menu.
It is created by a very lovely lady which is me.
Can get one bowl?
Okay, sure!
Wah... this is tiring.
No joke eh.
I feel like every single task taught me something about a restaurant manager.
When it comes to memorising the menu,
I studied it like how I would for my university finals,
and it's called:
And that did not serve me well!
You need to know the menu inside out
and pay attention to details.
Serving customers.
You need to be very calm and composed in the midst of chaos,
and recommend signature dishes to customers.
Which, surprisingly, I find it so hard to do.
I think my persuasion skills is 0/100.
I'm just very lucky to meet very spontaneous people today.
Last but not least,
a restaurant manager should have leadership skills,
but you must also know how to be a good team player.
When I decided to treat my first 2 spontaneous customers because I made a mistake,
Qiu-Jie actually initiated to split the bill with me
and I thought that was so sweet!
That's honestly the best kind of manager you can have.
One that is willing to carry your mistake with you as a team,
instead of throwing you under the bus
and point fingers and you and be like orh hor.
So I feel pretty good about myself,
I'm just waiting for the day when people call me Xenia-Jie.
Hi Xenia.
How is the work in Tamjai Samgor?
Pretty overwhelming.
But I think Qiu-Jie taught me a lot.
So everything is good I guess.
That's great.
So the first task.
You tried your best to memorise all the things within 10 minutes.
And for the second one,
you know, you forgot the mixian.
Okay.
So it will cause the ingredients to become overcooked.
You still remember the beef right?
So the sequence is very important when you cook.
For task 3,
how many customers ordered your signature dish?
Not one,
not two,
but three!
Xenia: Three eh! Terry: Good!
So how was the feedback from the customers?
Very spicy.
Yes.
And the portion is too big.
I feel like your eyes are watering.
Right right.
Okay.
But,
It is very good for trying.
We can think about it.
To adjust the portions,
and think about the price as well.
I guess we can take out some ingredients.
Let me put your 'You Dare You Try' in a limited time offer.
So it's like a special menu?
Yes.
Oooh!
Then I don;t even know if I need to ask you the question
because this kind of gives me a huge hint already but-
Let's do it a special way.
The Samgor way.
So what we have here is a bowl of Double Extra Hot,
It is so spicy that it is off the menu.
It's the spiciest already.
And the other one is your favourite,
1/3 Mild spice level.
Yes.
If you want to fire me,
you will open up the Double Extra Hot.
Yes.
If you want to hire me,
you'll give me your favourite soup.
But the twist is,
we'll exchange bowls, and we'll savour the soup.
Ohhh...
So are you ready?
Yes!
Will you hire or fire me?
3, 2, 1, open!
Oh my goodness!
Xenia: Thank you so much for hiring me. Terry; No, thank you.
I will drink your favourite soup.
As a team player, what I learnt
from a restaurant manager,
I will do it with you.
Okay cheers.
Cheers.
So, why did you choose to hire me?
I can see your patience,
your passion,
and your creativity.
The reason why I thought you would fire me is
number 1, let's be honest, I just wanted to sabotage you.
But number 2,
is also to proof to you that
one of the most valuable lessons I have learnt from Qiu-Jie
is to be a good team player.
And I was ready to drink with you.
Thank you for today.
Terry: Thank You. Xenia: It was very fun.
And I feel that all of us learnt something new!
Yes, correct.
And that is not to order Double Extra Hot!
Yes!
Thank you Tamjai Samgor for having me as your restaurant manager for today!
If you are daring enough,
come and order a bowl of 'You Dare You Try'
at any of their outlets for a limited period of time.
I tell you first ah
this one sold out already no more hor.
Thank you for watching yet another episode of Hired or Fired.
Do remember to like, share, subscribe,
ring the notification bell and watch our other videos over there!
Bye!
Yum Seng!
Eh you don't dare try ah.
Why you don't want try this one?
You dare you try!