♪ Yeah, I'm waking up
♪ It's a good day
- Welcome back to Good Day Stateline.
So we hear all the time
about what we need to fix inside of our cars,
but how do we really know what that means?
Matt is here from Carz R Us
to break it down for us
because we want to be able to trust
who's working on our car, right?
- Absolutely, Michelle. It's so important. Absolutely.
- All right, so tell me a little bit about Carz R Us
before we get to whatever's on the table.
- Yeah. Yeah.
- So, Carz R Us started with my brother and I,
we were about 12 years in existence.
And I actually taught high school band for six years,
decided I needed to find another career.
And then I went in
and went into real estate and business.
I knew I wanted to own a business
but I didn't really know what I wanted to do.
And then my brother said, "Hey,
I want to open a shop."
And I'm like, "Yeah, but you work on cars.
You don't know how to run the business."
And so, all of a sudden the idea was born.
It's like, "Well, let's partner."
And my brother's kid actually named the business.
He was like one year old
and he's like, "Toys "R" Us."
And it came to us like, "Carz R Us, perfect."
So, you know, we ended up coming up with that.
And we enjoy what we do.
We have fun.
And my big perspective is
I want to bring an educational aspect to what we do.
I mean, I taught high school.
I did that because I wanted to reach out to kids
and that's still a passion of mine.
I do it regularly, you know?
But from a perspective
of a female walking in the door,
you feel intimidated, right?
You feel like,
"What number are they thinking about with me?
What money are they gonna try to get out of me?"
And that came across to me
'cause I didn't know cars, right?
I taught high school band,
I didn't work on cars.
And it's scary to walk in
and know I might get taken advantage of.
And I'd been ripped off.
I've been on that side.
So, our staff is trained
and has the same mindset of,
we want to bring you education
and evidence of what's going on with your car.
And then it's up to you on your budget.
And we're gonna help you prioritize that budget
to know that, A: you're getting what you're paying for
and that you need what we're recommending.
- Which is awesome.
And also as a consumer perspective,
like if you tell me, "Okay, this, this, this
and this probably need to be fixed,
but this and this are really important."
Guess what?
I'm gonna come back to you
to fix this and this later when I have my money.
- Yeah.
And most importantly that you can see it.
So we do a digital inspection.
So it's got pictures.
It's got description of what's in that picture
'cause you don't need to know everything about it
but you want to have an understanding of,
"Yeah, that's my car."
And what is it that you're recommending
and what's wrong with it, right?
So, if you could see in the picture
that what's going on with it,
it makes it a lot easier to understand
and feel the value of what you're getting
versus, "Hey, I spent a thousand bucks,
what did I get?
Like, I don't see it. I don't feel it."
Right? - [Michelle] Right.
- Right. So you could buy a TV, it's on the wall.
You get car repair,
sometimes you don't even know what,
you can't see what we did.
And that creates that deceptiveness
which we want to eliminate.
- Okay. So, what'd you bring here?
What are you gonna show me?
- So, I got some cool stuff here that,
first the cabin air filter.
We all know we got an engine air filter
but the cabin filter is inside your glove box.
So that filters the air you breathe.
And a lot of places don't check that.
So, we've actually,
this is one we pulled out of a car, of course.
We've pulled them out with mold mildew
and sometimes during their 80,
a hundred thousand miles, 10 years.
So imagine your furnace filter, what it would looked like
if it were in your house for 10 years,
that's what you're breathing in your car.
So we replace these
and then we do an anti-mold
and fungus treatment inside your vents,
so it smells good breathing clean air
and it makes it a lot easier for you healthwise of course.
- I spend a lot of time in my car.
It's important.
- Absolutely.
A couple other things we got here.
This is the insides of a catalytic converter.
These are actually made of platinum.
So, what happened is over time
the spark plugs were not changed.
The maintenance wasn't done.
So then this starts to get clogged
and you can see those ports should be clean.
And you can see they're all clogged
and obviously this one's all broken up.
So, over time that starts to happen.
So, are the recommendations
being made by the shop to you?
A lot of times, what I've seen is
the recommendations are never made.
It's not that you don't do it,
it's why wasn't that recommended?
Spark plugs should have been done at a hundred thousand
and you're at 150.
Well, nobody ever told me that.
And here's a spark plug.
So you can see here,
this is an example of when it was way over,
in the vehicle way too long,
because what happens, you can see the rust here.
And this should have a little tip
on this top right here which it doesn't have.
This rust freezes inside the engine.
Well, now, instead of maintenance,
you might be into major repairs
because these gotta come out now.
- Just that little guy? - Yeah.
And if you do it early enough, this rust isn't there.
It's way easier to take it out, you replace it
and then you get better fuel economy too.
So, now, not only do you do the maintenance
but you save money driving the vehicle, right?
- Oh, it sounds great.
- And then this guy, this is a ball joint
and so is this one.
So these are,
this is what holds your tire from flipping sideways.
So if you've ever seen on the side of the road,
a car with the tire sideways,
that's probably one of these that broke.
And this is like a hip socket.
So if you think about how your hip moves,
this moves the same way.
And this one actually broke out.
You could see this ball joint here
actually can fall out of the hole.
- Oh, yeah. - Right.
That's not supposed to do that, right?
So, that would actually make that tire flip sideways.
And we've had a couple of those into the shop
where luckily they did it in their driveway,
where the tire flipped sideways.
But I mean, imagine going 65 on the highway
and that tire flips sideways.
So, by regular maintenance
and by a place you can trust
and coming in every three to six months,
not just procrastinating on it,
but get it in there.
Even if you're not driving a ton right now
with COVID and all that,
you still need that regular maintenance
'cause the weight of the vehicle is still on that vehicle.
You've got to get it serviced
and then that's gonna avoid
some of those bigger safety issues.
- All right, so how do we find you?
How do our viewers go see ya?
- So you can go to our website, carzrus.net
and right under there there's a text number.
So you could actually text in to us,
set up the appointment via text.
It's super easy.
We actually get a lot of people that do that now.
And all you do is text
and, "Hey, my name's Well.
I want to do an appointment."
There's also appointment request on our website.
You could do that.
Or, of course, you can call us.
- [Michelle] Awesome. Well, thanks so much
for teaching us all this stuff, Matt.
- [Matt] Thanks, Michelle.
- Coming up next on Good Day Stateline,
Sarah from Dady Law is joining us here in the studio.
And later we're having a Sunday Funday
with Rush Creek Distilling.
We'll be right back
after a look at today's forecast.