hello hello it's me Jazzy Mack and today we have a really cool opportunity for lab core
and yes we have multiple opportunities and they are going to be 100 remote fully work from home
now the opportunities that I show you today are basically going to be for different locations
that are fully work from home they have all of these different opportunities uh listed by state
and there are there are also Global opportunities in places like Asia Latin America and Europe so
I am just going to randomly pick a location here in the United States but again they have um lots
and lots and lots of opportunities all over North America and all over these other continents so we
are going to look at a full-time role and we're also going to look at a part-time role so the
resume templates that we're going to review today the demo Administration for the resume is going to
be down below in the description box if you need to grab it so let's hop into our first opportunity
so this is just a random location that I picked but this is going
to be the first remote opportunity um it says Birmingham but they literally
have like remote opportunities all across the U.S for customer service I do want to
emphasize that in order to work for LabCorp uh yeah it's kind of sort of like medically
um driven or whatever but it's not like where you have to have medical experience so I don't want
you to think oh I have to have like a degree or certificate in order to work in this role
this is a customer service role so it says you're going to resolve routine customer requests around
products you may do some inbound or outbound Consulting and some of the things that you
may provide at additional Insight on is going to be people could call in about test results
um people could be calling in with billing questions uh people could be calling in with
account issues if they say hey I'm trying to get into my account to see you know what tests
I had done but my account is locked they could be calling in with those types of inquiries so again
no medical experience is going to be required for the for this role all they're saying they require
is a high school diploma um which even if you don't have a high school diploma if you've got
any type of experience in any type of customer service role you could still qualify to do this
role so in general the hours for this are going to be Monday through Friday from 8 AM to 4 30 P.M
um with some rotating Saturdays again not much experience is required you know maybe have a
little bit of Microsoft Office Suite um but that's going to be about it now I know they
don't list the pay on here but when I went back to Glassdoor it showed that this particular job
pays between 20 and 22 dollars per hour and I will show you the resume um breakdown for this
job as well but again this is a great job if you just kind of wanted to get your feet wet in the
whole you know medical sort of field um if you're you know like in I don't know nursing school or
you're going to school to be a phlebotomist and you just like needed some extra hours
um you know for some sometimes people need like residency hours but in fields
like this they need like sometimes they need other hours they can't think of what they're
called but yeah this is still just a really a super great role for anybody that that isn't
even going into the medical field but you just want customer service experience or
um you know you want to kind of use this as a stepping stone so the next opportunity is going
to be for the remote opportunity and again I'm sorry part-time remote um I did just pick a random
City because you do have to go into the careers portal and like select your state it won't let
me just do like a virtual or you know like remote option you have to go by your state so this one
is going to be the customer service support part-time role um again the the things that
you'll do in this particular position is going to be pretty similar to what we just talked about
um there may be people experiencing billing issues so um what I mean by billing issues
is maybe they don't understand what they were charged for or they may say hey I had Insurance
my insurance should have paid for this can you look into this and explain why I received a bill
um you know things of that nature so you would be working primarily with a patient but you also
make it calls from a doctor's office or you may get calls from the insurance carrier so you can
also be responsible for initiating payment plans for patients that have those outstanding balances
um so it's not going to be a whole lot of like you know where you have to be like medical medically
Savvy or anything like that but it does say that you will complete a structured training program so
again don't get caught up on the whole I don't have experience because they will train you
um this position is going to be Monday through Friday from 12 P.M to 4 P.M Eastern and the salary
range for this part-time position is going to be a little bit under 16 per hour and they also pay out
bonuses each quarter so they have a full stock of um benefits for this particular role even though
it's um I just can't talk today even though it's part time they have medical Vision Dental they've
got 401K they've got Fitness reimbursement no charge lab testing so you still get a lot of
great benefits even with this being a part-time role so this is great for you all that say I have
kids in school I need to do something that won't interfere with that or you know I just need an
extra gig this is going to be very very ideal so let's look at the resume breakdown for this and
I want to again emphasize that they were not asking you to have a ton of experience so some
of the things I would just call out and again this template is going to be in the description box uh
customer support if you've got experience there billing support uh knowledge articles those are
um the little um kind of like your little library of answers for when people call in
you can just like pull things from the knowledge article and kind of tell them
um what they're looking for so if you worked for Verizon Wireless this just an example
um you assisted 45 customers day with inbound account issues or you provided resolution for
account access and troubleshooting issues um or you escalated issues to tier two support you know
things of that nature are you know things that you always want to call out if you have that
experience again and they will train you on everything that you need to know the biggest
thing that you need to have is just a really really great attitude and the willingness to
learn you know your attitude will always go a lot further than your experience will go having that
enthusiasm and you know just like being excited to work for a company like LabCorp which can
open so many so many doors for you trust me having LabCorp on your resume is a really really big deal
so that's all I have for today for you guys let me know if you like seeing these types
of opportunities and what other types of opportunities you would like for me
to do videos on but until the next time I will see you all later bye [Music] foreign [Music]