This is what Robert knows about April Jean.
Date of birth, 9/28/89 in Colorado, age 30.
Currently working on Tonga as a freelance architect,
hired by Vaughn Construction in Houston, Texas.
Moved to Tonga for contract work on November 10th, 2019.
Her mother's from Mexico, deceased 17 years ago.
Father from California, deceased,
former boyfriend deceased two years ago,
permanent home is with her grandmother in Lubbock, Texas.
Grandmother recently died, however, just three months ago.
She attended the University of Colorado,
or Colorado State, between 2006 and 2010.
They've been talking via email and text
for a couple of months.
Robert exchanged $3,000 in gift cards for her.
Robert claims they met concerning a lost package.
It was just kind of happenstance, right?
That's what it appeared, yeah.
And here's what April Jean looks like.
(audience laughing)
Very attractive. Sure.
We sent a staffer to Texas.
Put somebody on an airplane, flew 'em to Lubbock
to do some digging, here's what we found out.
(intense music)
The "Dr. Phil Show" has been told, by Robert,
that April Jean lived in this house with her grandmother
before she had to leave for
a freelance architecture job in Tonga.
Let's take a look.
(knocking)
Hey, how's it going, man?
I'm Max, I'm with the "Dr. Phil Show".
I'm wondering if you know this woman, April?
You've never met her before in your life?
I've never seen her in my life.
She claims her grandmother used to live here
until she passed away three months ago.
Have you lived here?
I've been here maybe about three years.
You've been here for three years?
You've never seen this woman?
No, I've never seen her.
Okay, thank you so much.
(gentle music)
(door bell chimes)
How's it going?
I'm Max, I work with the "Dr. Phil Show".
How long have you lived here?
About 37 years.
37 years, have you ever seen that woman?
No.
Her name is April Jean.
You've never seen her before in 30 years you've lived here?
There's only been Black people that lived here.
(laughing)
Good to know, thank you so much.
Well Dr. Phil, it's safe to say the people
that live at the address that Robert gave your team
have never met April Jean.
They say she has never lived there.
Here's what we found out about April Jean.
There's no April Jean with a date of birth 9/28/89
that lived in Texas, Colorado,
or anywhere in the United States of America.
There is no April Jean that attended
the University of Colorado, or Colorado State,
between 2006 and 2010.
There's no April Jean that worked
at Vaughn Construction Company in Houston, Texas.
We talked to Vaughn Construction Company.
Good.
She doesn't work there, has never worked there,
never heard of her.
Just simply doesn't exist.
I get you, I'm glad you uncovered this.
You get it?
I got it, none of them exist,
because it's the same pattern over and over
and over and over again.
(audience applauding)
Robert says he's looking forward
to meeting April Jean.
Well we looked everywhere for April
and discovered she was indeed outside of the U.S.
But not in Tonga, take a look.
(speaking in foreign language)
The woman that you think is April Jean
is actually this woman who lives in Mexico
and is having her identity,
at least they stole her picture.
She's not involved in this in any way whatsoever.
She is a victim of identity theft.