(ice rattling)
- [John] Look at the juice bottles on top of the bar.
Look at the stickiness on that bar.
- [Man] You can see the syrups underneath the bar mats.
- This place is disgusting.
- Pretty sticky looking back there.
- You can, you can smell it from here.
(rock music)
- Look at this kitchen.
(suspenseful music)
- [John] Look at the wall under the hood.
- Ugh. Looks like it was never cleaned.
- [Phil] Stain-
- [John] I've never seen anything like it.
- [Phil] I thought that's supposed to be stainless steel.
What is all that crap, all over it?
- I'm not sure you can even clean
that anymore Vic?
- You're gonna have to throw it away.
(people yelling)
- [Alana] What are you having, sir?
- So Phil, the bartenders are having shots.
- They just started their shift.
What are they doing?
- [John] Willie's drinking a beer.
Okay, so what happens three hours from now?
- Willie? It's another bottle gone.
- [Vic] That explains why a lot
of things are not done, right?
Because they probably will be exhausted
by the end of the shift.
- Probably if they can even see straight
at the end of the shift. - [Vic] Yup.
- Another one? - Hit it.
- Come on. Round it up. Round it up.
Round it up. Round it up.
- Oh, they're taking another shot?
- [Male Patron] Bloody Mary's come with hot sauce in them,
right? - [Bartender] Yeah.
That's Tabasco- its a pre- its a pre-mix.
I'm about to hook you up.
(smooth music)
- That's gonna have some bite.
- Gonna have some bite. And you know what?
Instead of making the drink correctly,
she's just adding to it.
- Oh, look at the look on his face.
- What's it taste like?
- Not it.
(Woman laughs)
- You know what's amazing to me?
I have arranged for a couple of radio people
to come do recon here, but you know what guys?
I'm gonna do recon myself.
(Vic and Phil laugh)
I want you guys to sit here, watch me.
I'm gonna go in and do recon myself.
- (laughing) No!
I wanna see if Willie will do anything.
(Vic and Phil laughing)
(tense music)
- [Phil] All right.
Let's see how long it takes for Willie
to come greet John Taffer in your bar.
(suspenseful music)
(laughter)
- [Vic] Willie's frozen.
- [Phil] Get your ass up off the bar, Willie.
What are you doing?
What is happening right now?
- Take a few minutes to thaw out.
- Do I have to come over there to get something?
Or do you guys come to me,
if I wanna order?
- [Alana] When John walked in,
I absolutely didn't notice him,
but then as soon as it was made to my knowledge,
I was like, oh snap.
- What's your name? - Alana.
- Hi, Alana. So, I want you to do something for me.
- [Alana] Okay.
- [John] I want you to get a pad and a pen and come back.
- Okay.
- Because, I'm gonna order a bunch of stuff.
- Alright? - [John] Okay.
(chattering)
- You right, you're right.
(cheering)
- So I want to try nachos. - Mm-hm.
- Chicken potato skins. - All right.
- [Phil] What's Willie doing?
- [Vic] Willie? Anybody home?
- [Phil] There's no fire in him at all.
Look at him.
- Don't tell the cook this is for me.
Just put the order in okay?
- [Alana] Sure. Gotcha.
- Thank you.
(laughing) (suspenseful music)
- [Vic] You can read his mind like,
you know what he's saying right now.
- Mm-hm. Mm-hm.
- [Vic] Now he's like, okay, what else is going on in here?
(suspenseful music)
- Where's Willie?
- [Bartender] Um, he's (inaudible)
(indistinct customer chatter)
- Where did Willie go?
(water running)
- [Phil] Oh, he's going in the kitchen.
Uh-oh.
- You seen Willie?
(indistinct chatter)
- How are you sir?
- [John] Good.
Is your name Brian?
- [Brian] It is.
- Is this your kitchen?
- [Brian] It is.
- [John] Gentlemen, this might be one
of the dirtiest kitchens I've ever seen in my life.
(suspenseful music)
- [Vic] Excuse me, sorry.
- This is Vic Vegas, one
of the best chefs in America, and a restaurant owner.
Look at this freaking place.
Drop that basket in for me.
(suspenseful music)
That's motor oil!
- [Vic] Black bean soup.
- [John] I wanna see what's in here.
- [Vic] Hey what's shaking with that?
- [John] What the hell is-
Oh my God.
Have you ever seen anything like that in your life?
Okay, so this is garbage.
Let me take the garbage and let's start filling this cart
with it. What else we got down there, Vic?
- [Vic] Alright, well here we go.
- Listen, what are these?
- Those are our wings.
- What are these, Brian?
Come on, talk to me. (claps)
- Those are my wings.
- Those are your wings.
When were these cooked?
- Two days ago.
- Oh my God.
- [John] You're not sure are you?
- [Brian] Two days ago.
- [John] These were cooked by him days ago.
Should these be covered?
- They should be.
- How long have you been in the kitchen for?
That's all I want to know.
- 25 years.
- [Vic] So, 25 years.
So why don't you cover stuff, man?
It's what if you were off the next day?
Somebody comes in, he wings are a little old.
They mix new ones together.
That's how people get sick.
- Look at this *bleep* place.
- [Brian] Who you- Who you yelling at man?
- I'm yelling at you.
- Don't yell at me.
You don't know me like that. Don't yell at me.
- [John] Oh, I will talk to you any freaking-
look at this!
- No the *bleep* you won't.
- I don't have to speak.
That does, doesn't it, Willie?
- It does, yeah.
- This is your life.
Get *bleep* angry.
What do you think about that? Say it.
- It's disgusting.
It wasn't there yesterday.
- Really? There's no logic here.
You guys figure it out, Willie.
He and you need to clean this kitchen tonight.
I won't touch this place like this.
Figure it out together or you're gone.
Oh- oh, gee.
Fix it. Or get the *bleep* outta here.
- [Candace] Tyler, you good?
- [Tyler] We've got one order of chicken fingers left.
- What do you think about the exposed armpits?
Would you allow that in your kitchen?
- [Host] Absolutely not.
And it's a health violation.
- Hey, did we not place an order for chicken tenders?
- So there's Candace.
- Monday, we didn't add any?
- I didn't take the breast
out of the freezer.
- Oh. - That's the problem.
- [John] Complete rookie stuff.
We can see the disorganization already.
- So what? We can get it out now and thaw it?
- [Tyler] It's not gonna thaw out like that.
(Tyler laughs)
- [Host] Wow.
- [Bartender] Hi honey.
How are you? - [Woman] Hi. How are you?
- What you drinking, Mama?
- Could I have a drink menu, Please?
- I don't have one.
- Oh, no drink menu?
- I'm actually one of those ones that can
do your martinis with just your simple words.
- Hey, can you make a ranch water?
- Yeah. - [Roxanne] I'll have that.
- Salt on the rim or no?
- [Roxanne] Yes.
- What kind of bourbon drinks do you have?
- Ooh, just your one and ones.
I don't have any simple bitters
or any of that to make old fashions.
And I really would not do a Manhattan here, to be honest.
- You got like, you got sweet tea or lemonade?
- I do have lemonade.
You wanna do that?
- [Nick] Yeah. Could I do a bourbon lemonade?
- Just the house?
- [Nick] Yeah.
- Okay.
- [Nick] It was kind of a weird vibe all the way around.
Didn't really have that sports bar feel.
- No drink menu.
That's interesting.
I could not see Rangers fans
or Cowboys fans watching a game here.
Unless they drastically change the environment.
(suspenseful music)
(Roxanne coughs)
Maybe better drinks would also change the environment.
It's strong.
- (laughs) He's puckering up.
(smacks lips)
- I need to stir up a little bit more.
It's not great.
- The first three minutes are not going well, are they?
- You guys doing all right?
- [Roxanne] I think we're ready to order some food.
- [Male Bartender] What can I get for you?
- I'm gonna try the cowboy burger.
- [Male Bartender] Okay.
How about for you sweetie?
- I'll have a catfish platter with hush puppies.
- Catfish platter with hush puppies. Sounds good.
- Thank you.
- [Male Bartender] Awesome. You're welcome.
- [John] Okay, let's keep an eye on cook here, chef. Okay?
- Yeah, no gloves.
- All right.
What do you need help with, Tyler?
- Yeah, they have no system in place.
- [Candace] Where's the other wings?
- That's the last bag of wings right there too.
They didn't come on the order.
- This isn't even enough for the tickets
that you have up here.
- I know this because I didn't get to see
any of these tickets. - [Candace] All right,
let's just count it out.
- So unorganized.
- That's the one where we said we were out of chicken
tenders and he ordered it. So I said we didn't-
I told Candace we didn't need it
because he ended up getting his chicken tenders.
- Okay, so we don't need this?
- No.
- Wow.
- If we don't have chicken tenders, do we have chicken
breasts? Can we make that?
- [Will] Why are we making food we don't *bleep* need.
- For Will and Candace, they have different ways
of doing business. But, I think that Will could communicate
a little bit better to help Candace.
- Oh my God.
- Why are we making wings that we don't need
when wings are in short supply?
- [Candace] I don't know where he got those.
- [John] This is remarkable.
- It's complete chaos.
- We haven't served it.
Okay. But they haven't been served.
- [Tyler] You can't reuse plates.
- [Candace] Okay.
(hand hitting table)
- I can't take this much more.
Nick still doesn't have his food.
He's not gonna have his food for a half hour.
- He's giving me a headache.
- [Bartender] Who is?
- The kitchen!
- Now, what is Will doing?
- [Host] Why doesn't he jump back there?
I mean, you know, as the owner.
- How about that burger for the cronk?
- He's doing it right now.
- The rest of the food's been out 20 minutes.
You gotta try harder
- I'm not cooking it. (laughs)
My burger...
- This is embarrassing.
- I mean, they've been open for what?
A year? And it's like, it's their first freaking day.
- Day.
- This is hilarious.
- I would say slow down the food orders, but I don't
- I mean, they're not even busy.
- [Host] And there he is grabbing the
raw ingredients with his bare hands.
- [John] Look at the...
- [John And Host] Ugh.
- [Host] Oh my God.
And he just wipes it on his-
Look at that!
He grabbed the plate!
Oh my God.
- That's it. Let's go inside. - [Host] This is...
- I wanna stop them.
- [Host] Yeah.
- That food's not going out.
Stop!
(hits table) Stop!
You picked up that bacon with your bare hands.
Then put your hands all over this plate.
You're gonna *bleep* kill somebody.
You put gloves on your hand,
go touch raw chicken,
Then touch every handle in this kitchen!
(hits table)
What the hell are you guys doing?
Should you be touching raw bacon
and then a plate and then food?
Should you be?
- No.
- Are you going to get somebody sick if you do that?
- Possibly.
- Possibly. Come here.
Have you ever cooked before in your life?
- [Tyler] Yes.
- Is it legal to wear that shirt in a kitchen?
- [Tyler] I guess not.
- You find that funny? Because you're not coming in
like that tomorrow while I'm here
and you're not doing anything you did tonight
while I'm here.
- [John] Here's the bar.
It's authentic Mexican.
- [Woman] Okay.
- [John] You know what's interesting?
If you look in the room, and this is a great thing
about Mexican restaurants, because you drink margaritas
and you have cocktails with a Mexican meal.
- [Woman] Yes.
- [John] So they have good potential here.
(bell dings)
- I think I'll do the Mexican margarita.
- Okay.
- I think I'll have the uh-
- The Paloma? - Yeah.
- It's tequila with lime juice and triple sec.
- No! There is no triple sec in a Paloma.
Okay. That is not real lime juice.
The only thing authentic about that is the lime wheel.
There was no fresh ingredients whatsoever.
- There you go guys.
- Thank you.
- A Mexican margarita and Paloma for you.
- Thank you.
- Excuse me, you want me to leave one menu only?
- How's that drink?
- I should have told her to make it a double.
Barely. I mean, if I was, you know how when you a young kid
and your dad let you sip or taste a beer?
It taste like that.
Like they put a drop of a tequila in there.
- So it's not right then.
- No it's not strong enough.
Unless the tequila just got a whole bunch of sugar in it.
- Oh, he doesn't like that at all.
- No. - He's puckering up from that.
- Is this supposed to have like grape fruit?
- No grapefruit.
- It's kinda too strong.
- If you don't like it, I can change it for you sir.
- Yeah, can you make it a little bit...
- Less alcohol for you?
- Yes, please.
- Sure. You got it. - [Patron 1] Thank you.
- [Patron 2] May I have another margarita?
- Sure. You want the same, the Mexican one?
- No, that one didn't have enough alcohol in it.
I don't know what's good. I wanna taste some good stuff.
- Okay. - [Patron 2] Yeah.
- I just feel like I wanna run and cry.
It's just...
...it's overwhelming.
(suspenseful music)
(speaking foreign language)
- Four Shrimps
- 30 minutes and nothing has come out just yet.
Nothing
- Go. - No.
- She looks a little stressed, doesn't she?
- (laughs) It's not even stress yet.
- Holy shit.
Dress it up. Dress it up.
(foreign language)
- [John] Yeah, this cook doesn't know what he is doing.
So I'm curious to see how this goes.
If there's one thing that freaks me out.
It's what?
- Cleanliness.
- Raw chicken. - Oh geez.
- Look at this.
Look at the cross contamination.
- [Woman] Same gloves.
- [John] Look at him touching protein with his hands.
- [Woman] This is terrifying.
- Oh.
This is completely cross-contaminated.
I have to go in this kitchen.
Don't serve any food.
You know who I am?
- Yes sir.
- Do you want me to help you?
- Yes.
- Come with me.
(suspenseful music)
This man is gonna kill somebody.
- Okay.
- This raw chicken on here right?
Now, he has salad on it.
- Okay.
- He takes raw chicken, goes in the refrigerator
and grabs all the food.
All of this food is covered in raw chicken.
None of this can be served.
(plate clatters)
You think it's funny?
Do you know that he's touching raw chicken
with his hands and then grabbing salad
and then touching meats with his hands?
- [Claudia] Oh my God.
- [John] What happens Claudia?
- Cross contamination.
- [John] You can kill someone.
Shut all this equipment off.
I wanna see you guys out front.
- [Claudia] I'm super overwhelmed.
Overwhelmed is not even the word right now.
Just don't know what to do.
- Like look at that kitchen wall up there.
- [Man] Oh, oh.
- [Vic] The mysterious yellow, brown, rust color.
- Now that's dust and spiderwebs at everything
on that wall right below that is an oven.
And those are crisping pans with the dust all over them.
- [Vic] On the crisping pans.
- [John] On the crisping pan.
- [Vic] And the food goes in those.
- And that's the cooking environment.
- [Vic] Wow.
- How many years have they gone
without even trying to wipe that wall down?
- [Vic] My man, they've never cleaned that wall.
- Anything you need, you okay, Becca?
- [Becca] Thank you.
- [Rob] You good? Here you go.
- [John] Look at the cases of vodka standing
behind him there. He doesn't even put his liquor away.
- Is that his liquor storage room?
- [John] That's his liquor storage.
- [Man] Just abrasively out for, for the guests to see.
- And the corner of the bar is-
are the most valuable seats in the bar.
- [Man] Yes. Wow.
(ice rattles)
- [John] Look at the juice bottles on top of the bar.
Look at the stickiness on that bar.
- [Man] You can see the syrups underneath the bar mats.
- This place is disgusting.
- Very sticky looking there.
- You can smell it from here.
- [Female Patron] Can we do like a watermelon margarita?
- [Becca] I don't know if we have watermelon.
- [Female] Do you have raspberry?
- [Bartender] We do have raspberry.
- Yeah.
- Now look, she just asked for a watermelon margarita
and call me crazy,
in a perfect world, you're doing fresh watermelon.
But I did see watermelon liquor on the back bar
- So she could have made-
- She could have made it.
- Is it together? Are we gonna do cash?
- Yeah, we'll do cash please.
Thank you. - Yeah.
- See any smiles on the interaction?
In fact she looks like she's at a funeral,
doesn't she?
- [Man] She looks miserable.
- Is that funk in the soda gun?
- [John] Sure is.
- No, that was bad.
- [John] That was bad. - That was real bad.
- [Female Patron] Oh, it's okay, no worries. Thanks.
- When she opened the ice well,
to get ice I could have sworn I saw just a blackness.
And I hope it's not mold.
- Oh man. If that's mold then we can't let our
bartenders have the cocktail
- When she was scooping ice to put into her well,
- [John] Yeah. - that's where I saw it so-
- [John] I'm going in guys.
- [Man] Uh oh. Uh oh.
- First of all, I don't want you guys to drink that.
Come with me, Rob.
You know when I hear your story
and I hear how you love the community, right?
And how much this town means to you.
And, and then I see things like filth that is unbelievable.
That if you guys drink this, you will get sick.
You know what this is?
See those little chunks?
Feces from cockroaches and fruit flies.
So- come with me Rob.
(suspenseful music)
This is mold in this ice machine.
This will get every single one of you sick.
Now you girls are bartenders,
would you work here knowing that?
- [Female Patrons] Absolutely not.
- [John] So that's the filth just here.
I mean, look at this freaking place.
I mean, it's unbelievable.
There's just junk everywhere
And I haven't even gone in the kitchen yet.
So this is a guy who loves the community
but serves you bacteria.
This is a guy who cares about his employees, right?
But will let you work in disgusting filth.
That is unbelievable.
So do you care about this community?
Or are you full of shit?
Cause somebody who cares, doesn't do this.
Right now, honestly, I despise
what you represent in this industry.
You are the guy who gets people sick.
You are the guy who gives us a bad name.
You're the guy who does everything
in this industry that I freaking hate.
So prove me wrong and clean this *bleep* place tonight.
And I'll come back here tomorrow morning
with my chef and my mixologist.
We will inspect this bar.
We'll inspect the kitchen and if it isn't clean, I'm gone.
And at least I left them
with a cleaner place than when I got here.
Right? And that might be all you get outta me
is being forced to clean your bar.
Please. I wouldn't drink any more
of that if you guys- I mean that very, very much.
(rock music)
- Hi, this is John Taffer.
Click here to subscribe
to Paramount Network on YouTube for more Bar rescue.