EDITION
EDITION OF DRIVING ME CRAZY. WE ARE TALKING SOMETHING ANY OF
US WHO DRIVES A CAR HAS HAD TO
DEAL WITH AT SOME POINT.
>> SOMETIMES IN AN EFFORT TO
SAVE TIME, I LIKE TO CALL THIS
THE DNC..
THE DNC..
THE DNC.. >> SOONER OR LATER, WE ALL HAVE
TO GO. YOU KNOW, TO THE DMV.
WE VISITED ONE DURING SPRING
BREAK IN BETWEEN THE MULTIPLE
TRIPS, THE FORMS, WEIGHTS, WE
ARE DRIVING PEOPLE CRAZY.
♪ ♪
♪ ♪
♪ ♪ >>
♪ ♪ >> I
♪ ♪ >> I WANT TO TAKE A DRIVERS
TEST.
TEST.
TEST. HOW
TEST. HOW LONG WILL THAT TAKE?
>> RIGHT NOW?
YOU NEED TO BE IN MAY.
>> WE HAVE BEEN HERE FOR 40
MINUTES.
MINUTES.
MINUTES. >> I WAS LONGER IS THE WEIGHT?
>> WE VISITED DURING A BUSY
WEEK, BUT THE WAIT AT THE DMV
DRIVES PEOPLE NUTS.
TELL US HOW YOU REALLY FEEL.
THE PUBLIC IMAGE OF EFFICIENCY?
♪ ♪ DO YOU THINK THAT IS FAIR?
>> NO.
>> NO.
>> NO. IT
>> NO. IT IS NOT THE EMPLOYEES FALL,
THIS IS A BUSY PLACE.
IT SERVICES A LOT OF DIFFERENT
NEEDS.
NEEDS.
NEEDS. IF
NEEDS. IF YOU COULD HAVE RESERVATIONS,
THAT WOULD BE HELPFUL.
>> Reporter: FAIR OR NOT, THAT
IS THE IMAGE OUT THERE.
THE WEIGHT AND THE MULTIPLE
VISITS ISRAEL.
VISITS ISRAEL. >> WE SIT AND WAIT.
WE ARE HERE FOR THE PERMIT THEN
WE ARE HERE FOR THE QUESTIONS
THAN FOR THE DRIVING TEST.
>> WHAT YOU MIGHT NOT KNOW IS
THAT THEY ARE IN THE MIDDLE OF
A MAJOR TRANSFORMATION,
BRINGING MORE SERVICES ONLINE
SO THAT YOU DO NOT HAVE TO WAIT
IN LINE.
IN LINE.
IN LINE. YOU CAN CHECK ON CUSTOM PLATES,
REPRINT YOUR RENEWAL RECEIPTS
AND ORDER A TRIP PERMIT ONLINE.
THE USED TO REQUIRE TRIPS TO
THE DMV.
THE DMV.
THE DMV. NO MORE.
NO MORE.
NO MORE. BY JULY OF NEXT YEAR, YOU ALSO
BE ABLE TO START YOUR
APPLICATION FOR A LICENSE
PERMIT ONLINE.
PERMIT ONLINE. THE BELOVED PHOTO SHOOT, YOU
WILL START TO TAKE A NUMBER.
>> YOU HAVE THE OPTION TO SMILE
IN OREGON, SO WE DO NOT LET YOU
WALK OUT OF HERE WITH A BAD
PHOTO.
PHOTO.
PHOTO. >>
PHOTO. >> Reporter: FOR PARENTS, ALL
OF THE STREAMLINING WILL NEVER
TAKE AWAY THE MIXED FEELINGS OF
FEAR AND FREEDOM WHEN YOUR TEEN
FIRST GETS THE LICENSE.
>> WHEN YOU THINK ABOUT YOUR
DAUGHTER GETTING BEHIND A CAR?
>> IT MAKES ME NERVOUS, BUT I
AM EXCITED BECAUSE I CARPOOL A
LOT AND I HAVE TO DRIVE HER TO
A LOT OF ACTIVITIES.
THAT WILL BE FREEING.
>> I AM VERY EXCITED BECAUSE I
WILL NEVER HAVE TO RUN TO THE
STORE AGAIN.
STORE AGAIN. >> IS THAT HOW IT WORKS?
>> I DO NOT KNOW.
I WISH MY DAUGHTER IS DRIVING.
>> SHE IS NOT DRIVING?
>> DOES THAT DRIVE YOU CRAZY?
>> HOW OLD IS SHE?
>> SHE IS 20.
>> SHE DOES NOT DRIVE?
>> SHE IS GETTING CARS OFF THE
ROAD.
ROAD.
ROAD. BUT
ROAD. BUT SHE DOES NOT DRIVE.
>> THAT IS A TREND.
TEENS THAT WAIT LONGER TO GET
LICENSES THEM BEFORE.
>> ARE YOUR TWINS GOING TO GET
LICENSES?
LICENSES?
LICENSES? >> WE JUST GOT A NEW CAR A FEW
WEEKS AGO, THEY ASKED IF IT IS
THERE IS.
THERE IS.
THERE IS. IT IS 5 YEARS FROM NOW BUT THEY
ARE ASKING IF IT IS THEIRS.
YOU ARE ASKING ABOUT SOMETHING
THAT AFFECTS EVERYONE.
>> THE BOTTOM LINE IS THAT IT
IS THE LENGTH OF TIME, NOT THE
CUSTOMER SERVICE OR THE FORMS,
THAT REALLY IS THE LENGTH OF
TIME.
TIME.
TIME. >>
TIME. >> THE POINT OF THIS WAS THAT
THE OREGON DMV IS CONTINUING TO
STREAMLINE THE PROCESS AND
OFFER MORE SERVICES ONLINE TO
DO NOT HAVE TO WAIT IN LINE AND
THAT IS THE IDEA THAT THE
TRANSFORMATION WOULD CONTINUE
THROUGH JULY OF NEXT YEAR.
>> THERE IS AN EASY WAY TO
VOICE YOUR COMPLAINTS.
>> I WOULD LOVE TO GET YOUR
COMMENTS.
COMMENTS.
COMMENTS. BROWNIE POINTS FOR VIDEOS AND
PHOTOS POSTED TO THE FACEBOOK
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