Hey, DIYers.
Jarrett here from Alarm Grid.
Today, we're going to be going over
how you would think the time on your GC3e.
You don't have to do that, actually.
Basically, when you have the GC3e setup with an alarm.com
account, the time zone is actually
synced directly to the panel.
There is a specific zip code that
is set within the alarm.com account, which basically sets
the time zone for that GC3e.
So if you're in Florida and you have a specific Florida zip
code, then essentially, the panel
is going to be set to Eastern Time
Zone due to that zip code that is set within the account.
So if you ever wanted to change the time zone on or within
your alarm.com account--
sorry.
If you wanted to change the zip code within the alarm.com
account so that your panel can show a different time zone,
then you would have to contact the alarm monitoring company so
that they can go ahead and access your account
and change that zip code for you.
And whenever they change that zip code,
again, the time zone is going to be automatically pushed down
to this panel.
Sometimes, it could take a little bit for it
to go ahead and be pushed down.
But it will automatically sync over,
so you don't have to do anything.
And then when it comes to daylight savings time,
it's the same exact thing.
You don't have to change anything at all.
That's already automatically synced to your GC3e.
It's already preset within the alarm.com account.
So nothing you have to do.
If you ever did want to make that change,
then you would have to contact the monitoring company
to go ahead and change the zip code that
is shown on the account.
So if your GC3e is not connected to an alarm.com account yet,
that's fine.
You can manually change the time zone on the panel.
Whenever you change the time zone on the panel
and you set up that system with alarm.com,
the time zone that is going to show at that point
will be the one that's set up within alarm.com-- so again,
that zip code.
That zip code that is set within that account
will automatically push that time zone
that's associated with that zip code to the panel.
But if you do want to go ahead and manually change
the date and time on your system, it's very easy.
You would just have to go into the System Settings
and use your master code.
So down here at the bottom right,
you have the System Settings.
If you tap on that, it'll bring up this keypad,
and you want to enter the master code.
The default for this panel is 1111.
And now what you want to do is go into Date and Time.
It should normally be on the second row, so tap on it.
It's going to bring you to this window here.
Over on the left as, you could see, you have Set Date.
So right here, you have month.
In the middle, you have day.
And then over to the right, it is year.
So basically, let's say we were in November.
You just go ahead and drag it until you see November.
If you want to change the day, go ahead and drag it
to, let's say, November 30.
And then the year, we'll go back to or we'll go up to 2035.
So if everything you've confirmed is good to go,
then you would just go ahead and tap on this green arrow
over here or the check mark.
But before you do that, you want to make sure
that the time is setup correctly, too.
So over on the right side of that,
you're going to see Set Time.
You have hour, minute, and AM and PM.
So if it's 6 o'clock, let's say 6:55 in the morning,
you go ahead and drag the hour until you see 6.
You drag the minute to 55 or whichever time
it is at that moment.
And then if it is AM, you want to switch it to AM.
If it's PM, you just drag it up and go to PM.
And then once all of that is confirmed,
then you go ahead and tap on the green check mark.
So we'll go ahead and see if we can set it to 2035.
And there you go.
Once you click on the check mark at the end,
it's just going to take you back to the main screen.
And if you want to go ahead and hit the back
or go back to the main screen, as you can see here,
it's November 30.
We are in the year 2035 at this point.
And it is now 6:55 AM, even though it's 10 o'clock right
now.
So that is how you would go ahead and manually change
the date and time on your GC3e.
But again, keep in mind, once you set up
that panel with an alarm.com account,
it's going to automatically sync the time zone that
is set within that account.
So if you wanted to go ahead and have your monitoring
company change the time zone for you, first what, you want to do
is make sure that your system is setup with an alarm.com
account and a monitoring plan.
The GC3e can't just connect to alarm.com by itself.
You have to go ahead and set up a monitoring
service with the alarm company.
Now first, before you do that, you
need to make sure that your system has a compatible LTE
communicator.
This system cannot use 3G communicators,
especially with the pending 3G shutdown coming up.
So there are two LTE communicators that
are compatible with this panel.
You have a Verizon LTE version and then
you have an AT&T LTE version.
That's if you're in the US.
There are specific Rogers and Telus communicators available
if you were in Canada, as well.
But for the LTE ones for the US, then we're
going to be looking at the LTE--
or I'm sorry, LTEV1-A-GC3.
That's the Verizon LTE communicator.
And then you have the LTE-A-A-GC3,
which is the AT&T LTE communicator.
Both work perfectly fine with this panel.
We have plenty of customers right now
that use them and they work great.
Once you confirm that you have that,
then the next step is setting up a monitoring plan
that can support the alarm.com service.
If you want to go ahead-- or if you don't have service already
and you want to be monitored through Alarm Grid,
go ahead and check out the monitoring plans that we have.
The link is in the description below,
and you can go ahead and check out all the different plans
we have for alarm.com.
And once you have that setup, then the next step--
or once you have the monitoring service setup
and you have alarm.com activated,
then the next step is contacting the alarm company
and having them change the zip code that's on the account.
Depending on whichever you are, go ahead and give them
the correct zip code.
And then the alarm.com account will just automatically
sync those settings or the time zone to this panel.
Now, as I said, the sync isn't going
to be immediate all the time.
Sometimes, it can be.
But if it's not showing immediately,
you can do a reboot.
And once you've done rebooting the system,
then it would show up with that new time zone or the new time.
If you want to go ahead and reboot it,
you can just mainly reboot it by taking the system
off the back plate.
You just open it up and then you unplug the battery backup.
And then you find the power transformer
that is plugged into an outlet that's currently powering up
the system.
You want to unplug that, too, so the system completely
powers down.
And then once you've confirmed the system's powered down,
just go ahead and power it back up.
Plugin the battery backup and then plugin the transformer,
and you're done.
Once it's powered up, then you should
be able to see that new synced time zone that should
be showing up on the panel.
The last way to go ahead and change the time zone
on your system is by accessing your alarm.com account
through the website.
If you want to go ahead and do that, it's very simple.
We're going to go ahead and show you how to do that real quick.
OK.
So if you wanted to go ahead and change your time
zone through the alarm.com accounts,
just go ahead and log in to alarm.com through the website.
Right now, we are logged into the account
through the website at the moment.
It's just alarm.com.
That's basically what it is.
And then once you're logged in, you're
going to go into the system Settings.
So just tap on the hamburger button
at the top left of that screen, depending on the interface
that you see here.
And then go ahead and type on Settings,
and you want to go into Account Management.
Once you're in here, hit that hamburger button again
and you're going to go to System Information.
And then you're going to be within the account management
window here.
And at the bottom, you'll see Timezone.
Right now, it is set to Eastern Standard Time.
If you want to go ahead and change it,
you just tap on the dropdown or tap on that box,
and you'll see all these different options right here
to go ahead and change your time zone.
So wherever you are, just go ahead
and make sure that you're choosing the right one.
Once you've done that, just tap on Update,
and then it's going to automatically sync
the time zone to your system.
And that is how you think the time
zone on your 2GIG GC3e system.
If you have any further questions about the GC3e,
or alarm systems in general, please
reach us at support@alarmgrid.com
or go to our website, alarmgrid.com.
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This is Jarrett from Alarm Grid.
You have a wonderful day.