"I'm here to apply for my passport booking card."
If this is your first time applying for a passport please pay close attention to this video.
We'll show you how to get through the process in no time at all. Passport services are offered by appointment only.
Appointments can be made by going online at sdpassports.com or by calling 619-531-5500.
We're open Monday through Friday 8 a.m. to 3 p.m. except during County holidays.
Underground public parking is available on the south end of the building.
You can also take the Trolley Green Line and get off at the County Center/Little Italy stop.
Now let's make sure you have all the documents you'll need to obtain your passport.
You'll need to fill out the DS-11 application for U.S. passport and fee schedule form.
It's located outside of Room 402A by the writing desk. Feel free to fill out the form on the table in the hallway.
Please make sure the application is completed before stepping in line.
You'll need proof of U.S. citizenship, such as a previously issued U.S. passport, a birth certificate,
a consular report of birth abroad or a naturalization certificate. If you were born in San
Diego, you can get your birth certificate from the Recorder in Room 260.
All citizenship documents are required to be sent with your passport application and will be returned to you by the State Department.
Next you need proof of identity. This must be a state or government-issued ID like a driver's license or a previously issued passport that is still valid. You'll also need a photo that
meets U.S. passport requirements. The Clerk of the Board provides photo services for a fee.
Finally, a passport application requires two fees. One fee is payable by cash check or money order to
the County of San Diego. The other fee is to the U.S. Department of State, payable only by check
or money order. There's an ATM located near the fourth floor elevators. All applicants must appear
in person. If the applicant is under the age of 16, both parents must be present with the child.
For minors between the ages of 16 and 17, one parent must be present. Additional requirements
apply and staff is available to discuss this with you. "Hi, how are you?" "Good how are you?" "OK, how can I help you?"
Applicants are served by appointment only. If you have your own passport photo, the staff
will review all the necessary documents, including the proper payment. Once all the
required paperwork is completed, you'll be issued a number and may be seated in our waiting area.
The applicant and every signer must be present when your number is called. This means parents
for minors or legal guardians for minors and others who might be required to sign.
A passport acceptance agent will direct you to the appropriate workstation. They'll go through the
necessary process required by the State Department to complete the passport acceptance process.
At this time, they'll collect the County of San Diego fees and the State Department fees as stated
earlier. The original citizenship documents will be mailed to the State Department and returned to the
mailing address listed on your application. Your passport book and or card will arrive separately.
Your documents will be mailed to you based on the type of services you requested.
Processing times vary. Please refer to travel.state.gov for updated processing
times. If you'd like to check the status of your passport or your travel plans change
you can call the National Passport Information Center or visit their website. Representatives are
available Monday through Friday excluding federal holidays. Automated information is available 24/7.
They can also be reached by email. You can obtain a passport in less than a week
by making an appointment with the San Diego Passport Agency. They're located at 401 West
A Street in downtown San Diego. Their phone number is 1-877-487-2778. If you'd prefer to use
another facility to obtain your passport please visit the passport acceptance facility search
website.