>> Robb Elementary parents, this phone call is for you.
Please know at this time
Robb Elementary is under a lockdown status
due to gunshots in the area.
The students and staff are safe in the building.
This building is secure in a lockdown status.
>> HINOJOSA: Gladys Gonzales
was one of hundreds of parents who received
this automated message on the morning of May 24.
>> I didn't know, really, what was going on.
Soon after, I received a call from my husband.
He tells me, you know,
there is a gunman inside the school.
And just not knowing how my daughter was
or what, where she was,
it was just, it was the worst feeling.
>> HINOJOSA: Gladys's ten-year-old daughter Caitlyne
was in the fourth grade.
>> She had a phone.
I kept calling her, I kept messaging her.
>> HINOJOSA: You had no idea if Caitlyne was alive?
>> I didn't know.
I didn't know until maybe two or three hours later.
>> HINOJOSA: What have you learned
about what Caitlyne experienced?
>> Caitlyn was in room 106,
and it was a room that was across
where the massacre happened.
From what her teacher has told me,
the kids huddled together
close to her desk.
She remembers a lot of the screams
and, you know, a lot of the chaos.
She could hear the police out in the hallways.
>> HINOJOSA: Gladys learned that officers
broke the windows of classrooms
across the hall from the gunman
and began evacuating students.
>> I got another kid!
You're okay, buddy, you're okay, we're gonna get you
over this, all right?
>> (yelling)
>> HINOJOSA: Caitlyne was one of them.
>> Go, go, go, go, go!
>> HINOJOSA: So what happened when you actually were able
to finally see and meet up with Caitlyne?
>> She just gave me the biggest hug.
She gave me the biggest hug and I told her,
"You're safe now, Mama.
Mommy's here."
>> The shooter, 18, is dead.
>> Some families are getting that news
they didn't want to receive this evening.
>> That night, my husband and I didn't sleep at all,
just watching the news.
>> Horror in Uvalde, Texas, tonight
after a gunman kills 19 elementary school students
and two adults.
>> Tonight, as investigators gather evidence,
we are learning about some of the victims.
>> Caitlyne wakes up and she said,
"I wonder where Jackie is."
(tearfully): By then, I already knew.
(sniffles)
>> HINOJOSA: Caitlyne lost many of her friends on May 24,
including her very best friend, nine-year-old Jackie Cazares.
The two of them had been inseparable for years.
Do you mind if I use my fingers?
>> I don't mind at all.
>> HINOJOSA: I don't really know what I'm doing.
But I'm going to figure it out.
I'm inspired by you,
'cause you're, like, the artist here.
>> Back where you live in New York,
do you hear chickens?
>> HINOJOSA: No.
>> (laughs)
>> HINOJOSA: What do you think I need to do?
>> Mmm, maybe some red-- no, yellow, yellow.
>> HINOJOSA: Kind of sprinkled throughout?
>> Mm-hmm.
>> HINOJOSA: So tell me about your BFF.
Tell me more about Jackie.
>> She was funny.
Her laugh was funny-- she snorted.
>> HINOJOSA: Well, when did you meet?
>> Oh, she was on a swing,
and she was playing by herself,
so I asked her if she wanted to play with me.
And she said yes, and then we kept talking,
and...
Yeah.
>> HINOJOSA: Do you talk to Caitlyne about that day?
>> (voice trembling): I try not to bring it up,
and, but there's just a part of her that
has become obsessed in wanting
to understand what happened.
Why they didn't go in when they had the chance.
>> HINOJOSA: That's a very profound obsession
for a ten-year-old to have. >> Yeah.
You know, the one place where she was supposed
to have been safe and she wasn't.