-Are they aware of your philosophies? -But there's no records kept I'm just like...
-Yeah, those are growing pains that you're gonna have again and again especially,
where you're you know you're pretty hands-on.
Let's talk about your USA contractors. -Okay. -So, obviously, you can't outsource everything to the
Philippines unless you live. -They would have to see my clients in the Philippines. -Exactly, that's unless
headquarters was there and I'm just curious, it probably I was just thinking, could you do that?
Because a ticket to the Philippines versus 400 a month. I mean. you know there's certainly costs
associated but tell me about the... So, there's only a handful of people in the U.S then that work for
you as contractors. -Yeah, none of them are full-time. You know, I have a client coming in for
a day so I need two videographers to help out for that day. So I've got a team of videographers
kind of on rotation. They've also got their own businesses and things that they do on the side.
But they put their availability on a calendar and we schedule them in. -And so, are they aware of your
philosophies? -A lot of them have been here when I film and so they learn my philosophies that way.
-They know your feelings on employees and entitlement and
things like that. So, you know to just make it. -Well, I hope they do.
-Just give us our 10/90. -Dont ask me for any benefits. -Right, no... consider it no, I know...
But it must, does it irk you at all? I mean, if you're paying. You know, when you're paying
you know 23 people or whatever those wages and then you know and then you probably
have four or five that are making as much as the entire team into the Philippines or more
how does that sit with you? -So, everything with my videographers has been great. I have to walk
on nothing. One of my... he's no longer with our company. There's a little bit
of resentment there because in me hiring him I gave him a lot of responsibility and I wanted him
to also leverage people in the Philippines and I said not every one of these responsibilities
needs your immediate attention or you to do the task. I want you to kind
of oversee it and I will even hire you a few more people in the Philippines so that you can.
The challenge was is he did a lot of those things himself and so that's the
part that's frustrating to me. It's like we could be a lot more efficient, a lot more effective.
You're here and I hired you for this reason because there's certain things that you need to be
here for. But I actually take a lot of the blame for it because I took shortcuts. Here I am
you know I know that creating systems is my skillset it's what I'm good at it's why it's what's
brought me to where I am. But yet I turned over that to him to some degree. I'm like, "Alright,
you've got these skill sets. Alright, I'm just going to have you create that system go do what
I've done", and when he when you know he didn't do that why am I upset about that at him? You know...
-So, he's not wired like you. You know, maybe it was maybe it was asking something where he,
"I don't even know what you're talking about. I'm not in your head", I don't know. -So, like even like
sometimes some communication with my team it's like well just send him a message. You know,
and he would come to me wanting me to mess and I'm like just message him. But admittedly
like he's got some great strengths and it's sad because there's some big shoes
to fill in, in replacing him and I'm just going to do a better job of of creating the systems
so that it's not, he's not a robot. It's just having like when we talk about taking
care of clients. You know the personal interaction that's what he's really
good at and he built some good relationships. But we didn't have the systems in place so to have
one client that complains to me, "I haven't gotten any communication from you for five weeks",
it's just because it was out of the system. It's not what he didn't do it intentionally you know
and I didn't know and we didn't do that intensely short client. But I just didn't
create the systems. Another example is sales and and he didn't do sales for me but I've had other
people that I've not successfully done. So, what he did do though is he sent a lot of people to me
and I would have the sales conversations and for me I have a very systematic way of tracking them.
Are they interested? Are they very interested? Have I invoice them? You know and where's their contact
information and I keep a record of people but going back. -It's like your own little salesforce
program that you've got. -Exactly, but realizing just assuming that that's what
you do you've kept records of all these people, you know where they're at. You know their stages
you know but there's no records kept I'm just like that's me, I didn't create
the system. I expected somebody else to create that system. -Well, it's still early
and then the whole the arc of the whole company. I mean, those are growing pains that
you're gonna have again and again especially where you're you know you're
pretty hands-on kind of. Yeah and I don't say that as a complaint because I feel
we've grown faster than I ever was even hoping and it's more of a
lesson learned. If it sounds like a complaint it's, alright, now I know. I should have done that
better meaning, this is what I'll do now. -Yeah. -I know exactly what they did wrong
and what they did wrong is. -Interesting but it was kind of it was a win-win-win
like. -I don't know if it's succeeding or not and I'm gonna eventually get to a point like.
-Not every business would benefit or maybe it wouldn't be a good fit for.