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I grew up all over the world.
I went to 13 different schools as a kid.
I lived in Darwin, lived in Sydney,
I lived in Melbourne, lived in France,
lived in England, lived in Canada.
I've sort of grown up all over.
LegalVision started about five years ago now.
The first idea we had when we started the business
was to provide legal services online,
rather than in a traditional way.
When we started, we were really focused
on selling online legal documents.
We found the market was too niche for that,
and we had a lot of clients coming to us saying,
look, I don't want to use your online legal documents.
I just want to have a lawyer do the work for us.
So, we pivoted our business model
and really morphed into what is now a law firm
that does things more efficiently.
Growing up in lots of different countries
and going to lots and lots of different schools
has made a difference to me personally
in the way that I run this business;
I'm very comfortable with change.
So, we're constantly changing the way
that we're doing things.
We're constantly pivoting, thinking of different ways
of running the business,
and I'm very, very comfortable with that
because I'm used to change.
We provide business law services
to small and medium enterprises,
so SMEs, and large enterprises as well.
And models really to work as much as possible
on a fixed fee basis are very different
to a traditional law firm which will generally work
on an hourly rate and you'll get the work
when the lawyer feels like giving it to you.
We cover all areas of business law,
so any type of legal service that a business needs,
we can assist with.
We offer the opportunity to talk to us online,
on live chat, to give us a call, to jump on Skype
to really get the legal service that you need
in a pretty quick and efficient way.
If you want to come into the office,
we have offices in Sydney, Melbourne and Brisbane.
You can come in and talk to our lawyers,
but what we find is about 20% of clients choose to do that.
The remaining 80% are really looking for that
different style of interaction with a lawyer.
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Our mission is to transform legal services,
and we really feel that the legal industry is right for disruption.
There's a huge opportunity for law firms like ours
to really change the way in which legal services
are delivered to clients.
And that goes, firstly, to the way in which clients
are attracted to a business.
So, for us, we offer 4,000 free articles on our website,
providing free information to clients,
or small medium businesses in particular,
that they can understand their rights and obligations under the law.
[Music]
When launching a business,
there are always times when you think I'm not going to make it
and it's quite difficult to deal with mentally.
Early on, finding a product market fit was a challenge;
we had to change our business model a couple of times
to really end up delivering what clients want.
And over the years, a big challenge in scaling
has been hiring the right people at a velocity,
at a speed at which we're growing.
But for us, it all came down to that underlying philosophy
that legal services could be transformed.
We thought we could do it a lot better.
We have built a business that does it a lot better,
and it's that sort of belief early on that sustained us.
We've got a fantastic legal team here at LegalVision.
What they're really motivated by is helping
businesses of all sizes,
but in particular, small or medium businesses
and really making a difference to those businesses'
day to day existence.
It means that when you're speaking to a LegalVision lawyer,
you're speaking to someone who truly cares
about what they're doing.
Our legal service is very much dedicated
to providing cost-effective and quick solutions to clients,
and we know that in the SME business space,
the cost effective and quick solutions
is the most important thing for clients.
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So, over the last five years,
we have hit a lot of milestones
and had a huge number of achievements
for a firm which is really quite young.
A couple of big ones.
We're now Australia's most visited legal services website.
The second one is that we won NewLaw Firm of the Year
at the Australian Law Awards last year.
But I think the most significant achievement for me
over the last few years has been the sheer number
of clients that we've serviced.
Over 8,000 clients is for me a real achievement.
LegalVision is a market leader
in this disruption of legal services,
and it's something that we're quite proud of.
We need other law firms to start changing the way
in which they deliver value to clients as well.
That's what leadership is about.
It also keeps us on our toes.
It means that we need to constantly innovate,
find new ways of doing things,
make sure we're staying ahead of the game.
So, leadership in this industry is for us pretty vital
because we want to be at the forefront
of technological and business changes.
The future of legal vision is really exciting.
There's a massive amount of opportunity in Australia
and internationally
for the type of legal services that we provide.
We want to keep growing very, very quickly
because we think that there's many, many,
more businesses out there that we can assist.
The legacy we hope to leave behind is
in the businesses that we've assisted.
And it's the success that those businesses
will go on to achieve that's going to be our legacy.
We've made a huge difference to so many
businesses in Australia and we want to continue to do that.
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