Hey, DIYers, it's Jarrett here from Alarm Grid.
Today we're going to be going over
when you can use more than one SkyBell
doorbell camera with a Total Connect 2.0 account.
The answer is, yes, you can.
As of right now, you can go ahead
and use five different SkyBell doorbell cameras
with a single Total Connect 2.0 account.
We've been waiting for this to happen for a little while now,
but super glad that it finally is able to be done
and very happy to help you guys be
able to get that done as well.
Now, when you are choosing a SkyBell camera,
I mean, just want to keep in mind,
though, there are two different models you can choose from.
So depending on which ones--
I mean, if you're planning on setting up more than one
with an accounts, I would say you might as well stick
to the same model, same look, make
sure it looks nice and clean.
There are two different models.
There is a round model.
Well, there's a round model.
And then there is a trim model, which is pretty slimline,
and it looks very nice.
But the round model is able to support 1080p
for the video quality, and then the trim model
is able to support 720p.
So you want to keep that in mind when
you're choosing those cameras.
So it doesn't matter which one you choose,
whichever model you choose.
They're both going to work the same way.
Doesn't matter if you have the round or the trim version.
If this device picks up any motion
or if somebody were to press the button
to go ahead and ring the doorbell,
the device is going to start recording video clips.
And it is going to go ahead and send a notification over
to Total Connect 2.0.
So you can see who's at the front door.
You can pull up a video feed, do what you
need to whenever that happens.
Now, one thing you want keep in mind, though,
is when it starts recording video clips,
those video clips are not going to be stored
on the AlarmNet 360 servers.
They're actually going to be stored onto the SkyBell
servers.
And there is a certain limit to how long
the video clips can be stored.
It is up to about seven days, but I
want to keep that in mind.
They are going to be stored on the SkyBell servers.
Now, there is a direct integration between AlarmNet
360 and SkyBell, but they're not going
to be stored onto the AlarmNet 360 servers.
Now, the video clips, though, you
can view them on Total Connect 2.0.
You can even download them directly from Total Connect 2.0
if you need to, so you can have those video clips on hand.
Once the seven days is over and that video is deleted,
it's completely gone from there.
So if you wanted to set up any SkyBell doorbell cameras
with your Total Connect 2.0 accounts,
you can, especially if you use one of our monitoring plans
that supports or includes Total Connect 2.0.
The SkyBell cameras are already included,
or the SkyBell feature's already included with those
plans that we have that support Total Connect.
So you can already go ahead and set up
those five different SkyBell cameras to the accounts.
But if you do want to add more than five SkyBell
doorbell cameras, if you need more than that, then you
will need to go ahead and add an additional plan
to enable or to be able to support those extra five.
It would be an additional cost on top of the monitoring
service, but at least you'd be able to set up more than five
if you needed to.
You could set up about 10 with a second account.
We can go ahead and link the Total Connect 2.0 accounts,
so that you can have both locations under one
Total connect 2.0 login, so that you
can view all of those cameras.
Now, with us, we can go ahead and help you out with that.
Other companies, it just depends on what they provide
and how they work and everything,
but you can normally just go ahead and request for that
and should be able to go ahead and set that up
with your account if needed.
And that answers the question where
you can use more than one SkyBell camera
with your Total Connect 2.0 account.
If you have any further questions about the SkyBell
cameras, alarm systems in general, or even our monitoring
services just get everything set up, please
send us an email to support@alarmgrid.com, or go
to our website, alarmgrid.com.
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This is Jarrett with Alarm Grid.
Have yourself a great day.