PRIORITIES IN THE UPCOMING SESSION. YOU CAN WATCH THAT REPORT RIGHT NOW ON KSAT DOT
COM.
>> IT WILL BE A HAPPY NEW YEAR
FOR RETIRED SAN ANTONIO POLICE
OFFICER. HE WAS SHOT IN THE
LINE OF DUTY 43 YEARS AGO.
ANY STILL LIVING WITH THE
EFFECTS OF HIS WOUNDS. RETIRED
SERGEANT COY BOONE WAS PROMISED
ALL MEDICAL CARE RELATED TO HIS
INJURIES WOULD BE COVERED FOR
LIFE. SO WHY IS IT TAKING HIM
MORE THAN A YEAR TO GET
APPROVED FOR DENTAL IMPLANTS?
AND WHY DID IT TAKE JUST ONE
E-MAIL FROM KSAT INVESTIGATES
TO SOLVE THE PROBLEM.
>> THIS WAS COY BOONE’S.
WORST
DAY AS A POLICE I WAS A MEMBER
OF THE SWAT TEAM AND I WAS THE
ONLY TARGET WORKING THAT DAY ON
SWAN. A FELLOW OFFICER HAD BEEN
SHOT BY A TEENAGER AND THE SWAT
TEAM SURROUNDED THE GUNMAN
INSIDE THIS HOME ON BEARING
STREET. WE OPENED THE BACK
DOOR. HE CAME OUT AND THEN
GET PULLING OUT A GUN AND SHOT
AN OFFICER AT THE HAHA.
>> AND THE OTHER OFFICER JUST
RESPONDED. I THINK AND SHOT
HIM.
THEY OPENED FIRE AND I WAS JUST
ABOUT TO SHOOT THEM. AND I WAS
HIT. GO HERE.
>> HERE HERE HERE HERE AND HERE
6 TO 3 IN THE VAN CARRYING THE
BODY. BOONE IN THE OTHER 2
WOUNDED OFFICERS SURVIVED THEIR
INJURIES. HE WENT ON TO SERVE
ANOTHER 19 YEARS AND SAPD AND
SEVERAL MORE LOCAL LAW
ENFORCEMENT BEFORE RETIRING.
EVEN NOW HE STILL CARRY
SOUVENIRS FROM THAT NOVEMBER
DAY IN 1979. 1 IS IN THIS
FRAME. THE OTHER IS INSIDE HIM
AND YOU STILL HAVE.
>> ONE OF THE PELLETS YESTERDAY
RIGHT HERE IN MY THROAT.
HE’S ALSO LIVING WITH THE
EFFECTS OF THE MEDICATIONS HE
WAS ON FOR YEARS TO CONTROL.
SEIZURES CAUSED BY HIS INJURY.
THE SIDE EFFECT OF THE ONE OF
THOSE MEDICINES. I DON’T KNOW
WHICH ONE IT IS, BUT
>> IS IT CAUSES PERIODONTAL
DISEASE FOLLOWING THE SHOOTING,
THE CITY AGREED TO COVER ALL
BOONE’S MEDICAL EXPENSES
RELATED TO THE INJURY FOR THE
REMAINDER OF HIS LIFE. THE
TEXAS MUNICIPAL LEAGUE
INTERGOVERNMENTAL RISK POOL
FOR YEARS. EVERYTHING’S BEEN
COVERED, INCLUDING SEVERAL
DENTAL PROCEDURES. SO WHEN HIS
DENTIST TOLD ME NEEDED DENTAL
IMPLANTS LAST YEAR, HE
SUBMITTED THIS PROPOSED
TREATMENT PLAN FOR APPROVAL.
HE NEEDS OF ABOUT $15,000, AND
DENTAL WORK THAT BECAUSE THE
WEEK IS BOONE’S DAUGHTER AND
THE DENNIS IS READY TO DO THE
WORK IS JUST WE’RE WAITING FOR
A GUARANTEE THAT IT WILL BE
PAID FOR. THAT TREATMENT
PROPOSAL WAS SENT TO THE RISK
POOL WAY BACK IN SEPTEMBER OF
2021.
>> CARS AWAY SAYS THEY NEVER
GOT A REPLY. SO SHE SENT THIS
E-MAIL IN JUNE OF LAST YEAR
REQUESTING APPROVAL IN WRITING.
IT NEVER CAME. SHE SAYS THE
MEDICAL CLAIMS SPECIAL IS
HANDLING HER DAD’S CASE TOLD
HER THAT WASN’T NECESSARY.
THERE IS PRIOR AUTHORIZATION.
>> I NEEDED THAT. THEY DON’T
DO THOSE. AND WHEN SPEAKING
WITH HIS DENTIST TEAM, THEY
TOLD ME THEY CAN’T DO THAT
KIND. YOU CAN DO THE DENTAL
WORK WITHOUT A PRIOR
AUTHORIZATION CAUSE WEEKS.
AS FOR 5 MONTHS, THEY HEARD
NOTHING.
>> THEN ON NOVEMBER, 28TH KSAT
INVESTIGATES SENT THIS E-MAIL
TO THE TEXAS MUNICIPAL LEAGUE.
>> WITHIN HOURS, THE PERSON
HANDLING BOONE’S CASE SENT THIS
E-MAIL TO CAUSE A WEEK STATING
THE PROCEDURE HAD BEEN APPROVED
MONTHS AGO. THE DENTIST ALSO
RECEIVED THIS APPROVAL LETTER
THAT DAY. IT WAS DATED JUNE
6TH, THE SAME DAY CARS AWAY.
KIDS SENT HER E-MAILS SEEKING
APPROVAL. THE DENTIST OFFICE
TOLD CARS WITH THEY HAD NO
RECORD OF THAT LETTER BEING
SENT TO THEM BEFORE NOVEMBER
28TH. SHE SAID.
>> WE HAVEN’T RECEIVED ANYTHING
UNTIL YESTERDAY AND I TRUST
THEM BECAUSE I KNOW THAT HAVE
THEY RECEIVED SOMETHING AND
APPROVAL. THEY WOULD HAVE
CALLED MY DAD. THANK YOU.
THANK YOU. THANK YOU. WELL,
IT’S DIFFICULT TO SAY WHO IS
RESPONSIBLE FOR THIS
UNNECESSARY DELAY? IT NOW
APPEARS EVERYONE IS ON THE SAME
PAGE WAS SET AND COY BOOM IS
ON HIS WAY TO GETTING SOME NEW
TEETH. WHAT ARE YOU MOST
LOOKING FORWARD TO DOING WHEN
SHE FINALLY GET THOSE IMPLANTS
SAYING IT WILL PROBABLY GOING
TO STAY.
>> HAHA.
>> AND HE DESERVES THAT.
COY. BOONE WAS NOTIFIED BY HIS
DENTIST LAST MONTH. EVERYTHING
IS NOW BACK ON TRACK IS DENTAL
WORK WILL BE COVERED AND PAID
FOR. AND HE SHOULD START THE
PROCESS OF GETTING HIS NEW
TEETH LATER THIS MONTH, HIS
DENTIST DID NOT WANT TO
PARTICIPATE IN THIS STORY.
I GOT THIS RESPONSE FROM THE
TEXAS MUNICIPAL LEAGUE
INTERGOVERNMENTAL RISK POOL.
WELL, THEY COULDN’T TALK TO ME
SPECIFICALLY ABOUT BOONE’S
CASE. THEY SAID THAT HE ML RISK
POOL STRIVES TO GIVE OUR
WORKERS COMPENSATION CLAIMANTS
PROMPT ATTENTION, WHICH DIDN’T