Part of the problem is my mom
does work a lot.
I don't think she's slept a day in her life.
She doesn't go to sleep for like three days straight.
I'm a property manager.
I'm on call 24/7.
If there's an issue, I have to deal with it.
Work came first and we were an afterthought.
She's never had time for any of us.
Valerie says she can't always be home to monitor
her daughter Veronica's every move,
especially due to her busy work schedule.
Now, that's why she hired her nanny, Elaine, to help out.
Here's what Elaine has to say.
Working for Valerie and the family can be
very challenging and stressful.
Valerie has a very hands off parenting style.
She works around the clock and doesn't really
have time to be a mother.
Sometimes I pick up the girls from school,
take Veronica to the doctors, to the gym.
I've attended parent-teacher conferences for the girls.
The staff of the school already know me as
Veronica's guardian.
I do believe that there's a few things that
Valerie is doing wrong.
She's the type of mother to buy material things
to make up for the time she's not spending with the girls.
Valerie caves in to whatever Veronica wants.
Valerie's parenting style has definitely caused
a big effect on Veronica.
Veronica doesn't take her seriously.
It kinda shocks me seeing how rude
Veronica is towards her mother.
So you never apologized.
No, I didn't do anything.
In my eyes, Veronica is lazy.
She's a liar.
Veronica's wanted me fired just because
I've been tough on her.
But that's what I'm advising you to do.
You should apologize to her in person.
I'm more of a mother to Veronica than Valerie is
to her own daughter.
Well, Elaine isn't the only nanny
with something to say.
My producers reached out to a former nanny,
Feliz, who worked for Valerie several years ago.
Here's what she had to say.
I used to work for Valerie and her family.
The most shocking that I found was the lack of
attachment between Valerie and her children.
The kids were neglected.
As the girls were entering puberty,
I was the one explaining to them
what was going on with their bodies
because Valerie was absent.
Valerie is definitely their biological mother,
but she never mothered the children.
I was the mother.
From my point of view,
Veronica has always been misunderstood.
One time, Veronica ran away from home
and I asked her, "Why did you do it?"
She says, "I got her attention, didn't I?"
If I gave Valerie a letter grade, it would be an F.
What do you, we'll go in reverse order.
What do you think about what Feliz had to say?
She's correct.
I just don't know how to be a parent
and a bread winner and the father
and ya know, guide them in church and take care
of my parents.
I don't know how to do all of that by myself.
Feliz is here and you're here because you did then
and you do now, love this child, correct?
She's wonderful.
I couldn't have done it without her.
That's why I have people like her in my life.
You think she just checked out.
She did.
Checked out totally.
It's like oh my gosh.
Now she's paying me to be the mother,
which I was upset with
because they needed her, not me.
Elaine, you say Valerie has
asked you to take Veronica and friends
for these botox treatments and all.
When you are in the middle of this,
do you think this is insane?
Yes, I remember when she asked me to take
Veronica and her friends to go get botox
and I looked at her and I was like,
"Are you serious?"
She replied to me and she said,
"It's only gonna be one time."
You wanna know what I think?
To quit my job.
Everybody's telling me just quit my job,
live in a cardboard box and take care of them.
You can work and make time for your kids.
It's not that hard.
I know my single moms
parents do it all the time. I don't know how to do that.
Would y'all like to know what I think?
(audience clapping)
Apparently you don't.