HEY,
HEY, WELCOME BACK, FOUR MONTHS NOW IT MAY SEEM TO YOU LIKE
EVERY OTHER DAY YOU HEAR ANOTHER
STORY ABOUT A PASSENGER ON A
PLANE DISRUPTING A FLIGHT. AND I
CAN TELL YOU IT IS WHAT IT SEEMS
BECAUSE IT'S HAPPENING AND WE'VE
BEEN TALKING ABOUT IT ON THIS
SHOW. IN FACT, IT HAS HAPPENED
MORE TIMES THIS YEAR THAN IT
EVER HAS. AND THE WORD BEING
USED TO DESCRIBE IT BY
THE LEADER OF THIS COUNTRY'S
FLIGHT ATTENDANTS IS THIS IS AN
EPIDEMIC AND SIX MONTHS IN THE
UNITED STATES, THERE HAVE BEEN
3000 CASES OF DISRUPTIVE
PASSENGERS ON AIRPLANES, 3000
CASES. WE'VE NEVER SEEN ANYTHING
LIKE THIS BEFORE IN THE HISTORY.
OF FLIGHT, ACTUALLY.
>> THAT IS SARA NELSON. SHE IS
THE INTERNATIONAL PRESIDENT
OF THE ASSOCIATION OF FLIGHT
ATTENDANTS. AND YOU HEARD HER
RIGHT? NEVER, EVER HAVE
PASSENGERS BEEN THIS OUT OF HAND
ON AIRPLANES IN FLIGHT.
>> IN FACT, IF WE STAY AT
THE PACE OF EVENTS THAT WE'VE
HAD IN THE FIRST FIVE MONTHS
THIS YEAR, WE WILL HAVE MORE
EVENTS IN THIS ONE YEAR THAN
WE'VE HAD IN THE ENTIRE HISTORY
OF AVIATION.
OF AVIATION. >> BEYOND HOW SHOCKING THAT IS,
IT'S APPALING PEOPLE PHYSICALLY
FIGHTING, FLIGHT ATTENDANTS
THREATENING THE SAFETY OF OTHER
PASSENGER. THE LIST GOES ON AND
ON . AND SADLY, THE MOST COMMON
REASON PASSENGERS UPSET OVER
THE FEDERAL RULE OF WEARING
A MASK IN FLIGHT. A GROUP
OF FLIGHT ATTENDANTS
AND AIRLINES DIDN'T MAKE UP .
ONE THING I WANT TO MAKE VERY
CLEAR IS THAT FLIGHT ATTENDANTS
ARE ENFORCING THE FEDERAL RULES.
SO WE'RE NOT THESE ARE THESE
ARE NOT OUR RULES. THESE ARE THE
RULES THAT COME FROM THE FEDERAL
GOVERNMENT TO KEEP ALL OF US
SAFE.
SAFE.
SAFE. >>
SAFE. >> TWENTY THREE HUNDRED OF THE
THREE THOUSAND CASES
ARE PASSENGERS REFUSING TO WEAR
A MASK. I ASKED SARAH, WHY IS
THAT SMALL THING CAUSING PEOPLE
TO LOSE? SHE THINKS PART OF IT
IS BECAUSE THE MESSAGING
ON MASKS IS SO INCONSISTENT
ON THE GROUND THAT ONCE FOLKS GO
UP , THEY TAKE
THAT INCONSISTENCY WITH THEM
BECAUSE THERE HAS BEEN SO MUCH
INCONSISTENCY. PEOPLE ARE REALLY
ACTING OUT AND EVERYONE IS
A DISTRUST LEVEL OF TED
AND THAT'S WHAT WE'RE DEALING
WITH . AND UNFORTUNATELY, WE'RE
DEALING WITH IT ON OUR PLANES
IN A METAL TUBE WHERE THE DOOR
CLOSES AND YOU CAN'T PULL OVER,
YOU CAN'T CALL FOR HELP.
IT'S JUST ON US TO KEEP EVERYONE
SAFE.
SAFE.
SAFE. >>
SAFE. >> SO WHAT'S THE SOLUTION TO ALL
OF THESE THOUSANDS
OF DISRUPTIONS? ONE, DETERRENCE.
THAT MEANS SOMETHING MEANING IF
YOU BREAK THE RULES, YOU COULD
BE SUBJECT TO THE STIFFEST
OF PENALTIES POTENTIALLY HAVE
PEOPLE WHO ARE BANNED FROM
FLYING AT ALL. THEY'LL LOSE
THOSE PRIVILEGES ALTOGETHER IF
THEY CAN'T BE A PART OF THE
COMMUNITY THAT MAKES FLIGHT
POSSIBLE.
POSSIBLE.
POSSIBLE. >> AND THAT'S NOT ALL. YOU COULD
BE FINED. THE FAA HAS AN ORDER
IN PLACE FOR ZERO TOLERANCE
OF UNRULY PASSENGERS AND THE
FINES, THOSE GO UP TO
35 THOUSAND DOLLARS APIECE.
IT'S JUST THAT BAD UP THERE.
AND DESPERATE TIMES CALL
FOR DESPERATE MEASURES BECAUSE
HERE IS WHAT FLIGHT CREWS
ARE TELLING SARAH. I'VE NEVER
HEARD SO MUCH TREPIDATION FROM
PEOPLE ABOUT GOING TO WORK NOW
I WANT TO TELL YOU, FLIGHT
ATTENDANTS ARE SOME OF THE MOST
RESILIENT, BRAVEST, KINDEST
PEOPLE, PEOPLE, PEOPLE I KNOW.
AND THEY ARE FIGHTING THROUGH
THIS BECAUSE THEY LOVE THIS JOB,
BUT THEY ARE SAYING RIGHT NOW
THIS IS NOT THE JOB THAT WE KNOW
AND IT'S GOT TO CHANGE.
>> WE HAVE TO FIX THIS.
>> ABSOLUTELY. SOUTHWEST
AND AMERICAN AIRLINES HAVE
ALREADY DECIDED NO MORE ALCOHOL
IN THEIR FLIGHTS, AT LEAST FOR A
WHILE, TO TRY AND CURB BAD
BEHAVIOR ANY WAY THEY CAN.
AND THERE IS DISCUSSION FROM
EXPERTS IN TRAVEL SAFETY ON IF
THAT NEEDS TO BE THE CASE
FOR AIRPORTS THEMSELVES. STOP
SERVING UNTIL THIS STUFF COMES
OUT. I ASK THE PEOPLE AT MSP,
OUR AIRPORT