WE LOVE OUR CARS.
WE LOVE THEM EVEN MORE WHEN THEY ARE CLEAN.
>> IT HELPS THE RESALE VALUE OF THE CLAP -- THE CAR, MAKES YOU FEEL GOOD, NOTHING LIKE HAVING SOMEBODY DO IT FOR YOU.
ANTHONY: THEY HAVE BEEN DOING IT AT BELMONT PARK WASH WHEN HIS FATHER STARTED THE BUSINESS IN 1964.
>> OUR KIDS AND NIECES AND NEPHEWS, TRULY A FAMILY BUSINESS.
ANTHONY: TWO YEARS AGO THEY EXTENDED UNTIL 10:00 P.M.
>> WE GOT THE IDEA FROM TALKING TO CUSTOMERS WHO SAY WE WISH YOU WERE OPEN LATER.
ANTHONY: HAPPY HOUR WAS BORN.
DRINKS AND HORS D’OEUVRES?
NOT EXACTLY.
>> 6:00 TO 10:00, $5.99, AND IT IS A WAY TO DRIVE BUSINESS AFTER THE NORMAL WORKING HOURS.
ANTHONY: CARS LINEUP FOR THE DISCOUNT WATCH -- WASH.
>> WHILE MOST JUST GOT IN AN ACCIDENT TRYING TO GET AROUND THE LOOP.
>> I WAS WAITING FOR 6:00 TO BRING MY CAR.
ANTHONY: ON THE DAY SIDE, A VARIETY OF EXPRESS DETAIL SERVICES SAVE TIME.
>> YOU GET IN AND OUT AND GET A BRAND-NEW CAR.
OUR ANNIVERSARY WEEK IS THE THIRD WEEK IN JUNE AND THAT IS WHEN WE RUN ONE DOLLAR CAR WASHES FOR THE ENTIRE WEEK.
IT IS THE PRICE IT IS THE PRICE THAT WAS WHEN WE OPENED IN 1964.
WE THROW A BIG PARTY IN APPRECIATION TO OUR CUSTOMERS HAVE BEEN WITH US FOR SO LONG.
ANTHONY: THERE IS ALSO A PHILANTHROPIC MISSION.
>> THE BASE PRICE IS $10.99, FIVE DOLLARS AND HAPPY HOUR.
IF PEOPLE CHOOSE NOT TO GET A PENNY BACK, WE MAKE A DONATION TO DANA-FARBER FROM THE CHANGE ALONE.
ANTHONY: BACK TO THE BIRD PROBLEM, PROBLEM SOLVED.
A GOOD BARGAIN KNOWS NO BOUNDS.
>> $9.55, THERE COULD -- AT 9:55 THERE COULD BE A LINE.
>> YOU DON’T GET MANY GOOD DEALS THESE DAYS.
SHAYNA: THIS HAS BEEN A FIXTURE IN WORCESTER FOR SEVERAL YEARS.
APPLIANCES DOMINATE THE SHOW ROOM.
>> HEALTHIEST WAY TO EAT.
THIS IS OUR HIDDEN TREASURES.
SHAYNA: PERCY’S OUTLET DEPARTMENT.
>> THEY SAID WE GOT TO GET IN THE OUTLET BUSINESS.
A LOT OF OPPORTUNITIES, THEY SAID WE NEED TRUCKLOADS THAT NOBODY ELSE CAN FIND AND WE WANT DEALS.
SHAYNA: PERCY’S IS A FAMILY AFFAIR.
ALLEN AND DAVID FOLLOWING IN THE FOOTSTEPS OF THEIR OTHER ROBERT.
>> MY FATHER WAS PERCY.
HE STARTED THE BUSINESS IN 1926.
WE SOLD LINOLEUM, GUNS, RECORDS.
SHAYNA: WHEN APPLIANCES CAME ALONG, THEY CAUGHT THE WAVE AND NEVER LOOKED BACK.
>> BASIC APPLIANCES AND LUXURY APPLIANCES, THE PRICING IS PRETTY MUCH THE SAME SO IT HAS GOT TO COME DOWN WHO CAN SERVICE THE CUSTOMER THE BEST AND WHO CAN COMMUNICATE WITH THE
CUSTOMER THE BEST.
SHAYNA: IT IS NO DIFFERENT FOR OUTLET GOODS.
>> EXTRAS, CLOSE-OUT.
THEY MIGHT HAVE A SCRATCH BUT THEY ALL HAVE WARRANTIES, HAVE INSTALLATION AND BRAND-NEW OUT-OF-THE-BOX.
THEY JUST DON’T HAVE A BOX.
$1000 FOR A STAINLESS STEEL SIDE-BY-SIDE REFRIGERATOR ALL BRAND-NEW.
$700 SAVINGS.
PEOPLE COME HERE WITH TRUCKS AND SUV’SAND TAKE IT WITH THEM.
YOU CAN’T FIND A SIDE-BY-SIDE OR REFRIGERATOR FOR $599.
SHAYNA: WASHERS, DISHWASHERS.
>> $99.
YOU NEED IT INSTALLED, WE HAVE PLUMBERS.
SHAYNA: THEY HAVE THE SPACE TO ACCOMMODATE LARGE LOADS OTHERS CAN’T.
>> WHEN THEY WANT TO GET RID OF IT, WE DUMP IT OUT.
PEOPLE COME FROM AS FAR AWAY AS HE STOOD -- EAST HAM PROVINCETOWN, THEN SPRINGFIELD, GREAT BARRINGTON.
THEY SAY IT TAKES TWO HOURS.
I SAY WE WILL SAVE YOU $200.
>> WHERE CAN YOU GET THESE FOR $200?
SHAYNA: EVERYONE LOVES PERCY’S AND WORCESTER MAGAZINE NAMED IT THE BEST APPLIANCE STORE IN WORCESTER.
ANTHONY: A LOT OF ITEMS 50% OFF ON THE WEBSITE.
THOSE ARE RATE FAMILY BUSINESSES WITH GOOD STORIES AND EVERYONE LOVES A BARGAIN.
IT IS NICE WHEN YOU CAN SUPPORT SMALL FAMILY BUSINESSES AS WELL.
SH