>> NEW AIRLINES.
NEW LOUNGES.
A REDESIGNED TERMINAL E.
MAJOR IMPROVEMENTS TO LOGAN BUT NOT THE ONLY ONES.
>> ALSO NEW TO THE AIRPORT ARE TWO DOGS, ONE FICTIONAL, THE OTHER QUITE REAL.
POST-9/11, TRAVELERS HAVE TO SPEND MORE TIME IN AIRPORTS, MAKING PASSENGER EXPERIENCE A HIGHER PRIORITY.
>> THE LAST FIVE YEARS OR SO, WE ARE GROWN TO 40 MILLION PASSENGERS.
WE’VE INCREASED THE NUMBER OF INTERNATIONAL FLIGHTS FROM 26 TO 55.
THEY HAVE A LOT MORE TIME SO WE WANT TO GIVE THEM SOMETHING MORE INTERESTING TO SEE OR DO.
WE THINK WE’RE MAKING PROGRESS.
>> A SYSTEM OF DIGITAL SIGNS GUIDES PASSENGERS THROUGH TERMINALS.
THE NEWEST ARE THESE INFO BARS.
>> WE DO RESEARCH WITH PASSENGERS, SEE WHAT THEY NEED TO SEE AND WHAT THEY LIKE TO SEE.
THEY CAN SCAN THEIR BOARDING PASS.
IT GIVES YOU EVERYTHING YOU NEED TO KNOW TO DECIDE WHAT YOU WANT TO EAT OR IF YOU WANT TO SHOP FOR LOOK AT THE ART EXHIBITS WE HAVE.
>> THE SAME INFORMATION CAN BE SENT >> TO YOUR PHONE.
WE LEARNED FROM PASSENGERS THAT THEY WANT TO HAVE SOMETHING PERSONALIZED.
THEY DO NOT WANT ANYONE SEEING OVER THEIR SHOULDER.
THAT IS WHY WE CREATED THE INFO BARS.
WE WON AN AWARD THIS YEAR BECAUSE OF THE CONTENT AND THE WAY IT IS DISPLAYED.
EXPLICIT ATTENTION CANINES HAVE BEEN A PRESENCE AT LOGAN SINCE 1975.
QUIVER IS DIFFERENT.
SHE IS CALLED A VAPOR WAKE DOG.
>> THE SHOE BOMBER CASE, HE WAS ABLE TO MOVE THROUGH THE AIRPORT WITH EXPLOSIVES AND ISSUES UNDETECTED SO YOU AND I STANDING HERE ARE GIVING OFF WHAT THEY REFER TO AS A THERMAL CLOAK.
WHEN WE MOVE, THAT SPREADS LIKE A WEEK.
WHEN YOU ADD AN EXPLOSIVE, THOSE PARTICLES MIX WITH THAT AND THESE DOGS ARE TRAINED TO FOLLOW THAT BACK TO THE SOURCE.
>> IN THIS TRAINING SESSION, QUIVER IS SNIFFING THE PLUME OF PASSERSBY.
WATCH WHAT HAPPENS.
>> THE DOG COULD BE BLINDFOLDED AND STILL HAVE FOUND THAT PACKAGE.
YOU ARE SEEING THESE DOGS IN TRAIN STATIONS, NEW YORK CITY POLICE DEPARTMENTS, DISNEY WORLD HAS THEM.
LOGAN AIRPORT IS DESIGNATED AS A TSA INNOVATION SITE.
AMONG NEW TECHNOLOGIES BEING TESTED IS THIS CT SCAN OR.
>> BOSTON IS LUCKY TO BE TESTING THIS AS WELL AS PHOENIX.
IT ALLOWS THE OFFICER TO SEE THE BAGS IN MUCH MORE DEPTH.
>> ONE OF THE REAL BENEFITS IS NOT SO MUCH THE ABILITY TO ROTATE THE IMAGE, IT IS THE ABILITY TO SLICE THROUGH AND SEE WHAT IS INSIDE.
THIS ALLOWS YOU TO SEE WHAT IS ON THE TOP SIDE, ROLL AROUND AND SEE WHAT IS ON THE BACKSIDE.
YOU CAN SEPARATE THE NOTEPAD THAT THE PASSENGER HAS THAT IS LAYING UNDERNEATH THE COMPUTER.
>> IT IS A LOCAL VENDOR OUT OF FOXBORO.
ONCE THE TESTING IS COMPLETE, THE HOPE IS THAT THIS WILL BE A TREMENDOUS JUMP FOR US IN THE SECURITY FIELD AND THESE MACHINES WILL BEAT APPLIED NATIONWIDE.
>> FOR LOGAN’S LITTLEST TRAVELERS, A PLACE TO BURN OFF ENERGY BEFORE BOARDING AND BUCKLING UP.
THIS NEW PLAY SPACE CELEBRATES THE MANY STORYBOOK CHARACTERS CREATED RIGHT HERE IN MASSACHUSETTS.
>> WHO KNEW THAT MASSACHUSETTS HAD A WEALTH OF DIVERSE CHILDREN’S LITERATURE AUTHORS?
THESE CHARACTERS EVOKE WONDERFUL EXPERIENCES.
WHEN THE KIDS COME HERE, THE FIRST THING THEY SEE AS THESE LIFE-SIZED CHARACTERS AND IT COMPLETELY BLOWS THEM AWAY.
>> KEEPING WITH THE EMPHASIS ON SENSE OF PLACE WAS INSPIRED BY GLOW MAGAZINE ARTICLE.
THE MANAGING DIRECTOR HAD A HAND IN BRING IT TO LIFE.
>> TO SEE THIS ROOM COME TO LIFE IN THE LOGAN AIRPORT, WHERE IT IS A RIOT OF INCREDIBLE CHARACTERS THAT YOU GREW UP WITH AND KNEW AND LOVED.
>> SHE JOINED LOREN BAKER, LOCAL SCHOOL CHILDREN, AND SOME AUTHORS FOR THE OPENING.
>> IT IS SO INVITING TO GO INTO THIS WORLD THAT WE ALL RECOGNIZE.
>> WE HAVE OVER 38 MILLION PASSENGERS, THIS IS A WONDERFUL EDUCATION COMPONENT TO FEATURE THESE WONDERFUL AUTHORS, ILLUSTRATORS WHO ARE BASED IN MASSACHUSETTS.
>> THERE’S A LOT OF NEW TECHNOLOGY BEING TESTED THERE.
>> N.U. CREDENTIAL MACHINE WOULD JUST REQUIRE YOUR DRIVERS LICENSE AND ALL THE INFORMATION WOULD BE REQUIRED FOR TRAVELING IN THE LICENSE.
YOUR ID BUT ALSO YOUR ITINERARY, NO BOARDING PASS NEEDED.
>> HE WAS RAISED IN THE PATH OF INCOMING PLANES, AND BECAME A PILOT.
>> WHAT A FEELING THAT WAS TO SEE THE AIRPOR