IT WILL GET YOU THOSE RELIEF CHECKS FAST, AND YOU WILL NOT
BELIEVE HOW THEY DO IT.
THE UNEMPLOYMENT RATE COULD BE
WORSE THAN THE GREAT DEPRESSION
BEFORE THIS CRISIS IS OVER.
CALL CENTERS AND STATE WEBSITES
ARE OVERWHELMED BY PEOPLE
APPLYING FOR BENEFITS LEAVING
MANY DESPERATE FOR RELIEF UNABLE
TO GET THROUGH.
NOW, HERE IS SOMEONE WHO SAYS HE
CAN HELP.
CAN HELP. >> WHAT WE REALIZED IS THE
GOVERNMENT STMS SYSTEMS ARE
STUCK IN THE 1960s.
PROSECUTE.
PROSECUTE. >> Reporter: WE FIRST MET HIM,
HIS SERVICE HELPS NAVIGATE SMALL
CLAIMS AND SLICE THROUGH RED
TAPE.
TAPE. NOW IT HAS A NEW SERVICE HE SAYS
IS HELPING PEOPLE FILE FOR
UNEMPLOYMENT IN JUST A FEW
MINUTES FREE OF CHARGE.
>> WE’VE BUILT A NEW SYSTEM.
WE’VE GONE BACK TO THE 1960s.
>> HERE IS THE GENIUS OF IT.
RATHER THAN GO THROUGH ALREADY
OVERBURDENED STATE WEBSITES,
DOEN PAY’S CHATBOT ASKS YOU A
FEW QUESTIONS AND MAILS IN A
PAPER APPLICATION FOR YOU.
>> IT IS CRAZY THAT SEVEN OF YOU
WERE ABLE TO AUTOMATE THE
UNEMPLOYMENT APPLICATION PROCESS
FOR ALL 50 STATES.
>> YEAH, IT WAS SOME LONG DAYS,
BUT IT WAS VERY TOUGH BUT IT’S
WORTH IT.
WORTH IT. >> BELIEVE IT OR NOT, HE SAYS
MAILING IN YOUR APPLICATION GETS
FASTER RESULTS THAN APPLYING
ONLINE.
ONLINE. >> IT’S ALMOST LIKE PAPER
VOTING.
VOTING. THAT IDEA CAN BE APPLIED TO
OTHER AREAS WHERE IT’S MORE
SECURE AND EFFICIENT IN MAKE
STRANGE WAY.
STRANGE WAY. >> BROWDER SAYS IT’S ALREADY
HELPED NEWLY UNEMPLOYED PEOPLE.
THIS WOMAN LAID OFF AT 15 YEARS
AT THE FOUR SEASONS IN LAS
VEGAS.
VEGAS. SHE WAS STRUGGLING TO APPLY FOR
BENEFITS.
BENEFITS. >> THE ENTIRE CITY WAS FILING
FOR UNEMPLOYMENT SO THE SYSTEM
KEPT CRASHING.
KEPT CRASHING. I WAS NEVER ABLE TO GET THROUGH
TO IT ON MY OWN, ACTUALLY.
>> ALREADY A DO NOT PAY
SUBSCRIBER, THE COMPANY HELPED
HER GET A BENEFITS CARD AND A
$1200 PAYMENT IN UNDER A WEEK.
>> WHAT DOES THAT FEEL LIKE?
>> IT’S REALLY GOOD BECAUSE MY
BANK ACCOUNT WAS GETTING EMPTY.
OF COURSE PAYING FOR MY RENT,
THAT WAS FIRST, BECAUSE I NEED
TO KEEP A ROOF OVER MY HEAD.
>> IS YOUR INFORMATION SAFE WITH
THIS SERVICE?
THIS SERVICE? WHY SHOULD PEOPLE TRUST YOUR
COMPANY WITH THE INCREDIBLY
SENSITIVE INFORMATION THAT HAS
TO GO ON AN UNEMPLOYMENT
EDUCATION.
EDUCATION. >> WE DON’T ACTUALLY STORE THE
DATA MYSELF, WE PUT IT IN A
FORM.
FORM. THE GOVERNMENT WITH AN EASY
ACCESS.
ACCESS. A COMPANY LIKE DO NOT PAY,
SHOULDN’T REALLY HAVE TO EXIST.
>> JAKE, WE JUST ARE ALL SHAKING
OUR HEADS AT THE GENIUS OF THIS.
IT ENDS UP JUST BASICALLY
PRINTING OUT THE APPLICATION.
>> I KNOW.
I KNOW.
I KNOW. >> IF THIS SERVICE IS FREE TO
FOLKS, WHICH IS INCREDIBLE, THE
COMPANY DOES HAVE TO MAKE MONEY
TO STAY AFLOAT.
HOW DOES IT DO THIS?
>> I KNOW.
IT’S SUCH A GREAT QUESTION.
IT’S THE FIRST QUESTION WE ALL
HAVE WHEN WE HEAR ABOUT THIS,
HOW IS IT POSSIBLE.
IT MAKES MONEY CHARGING OTHER
SERVICES, VIRTUAL CREDIT CARD
LET’S YOU SIGN UP AND THEN
CANCEL.
CANCEL. IT GIVES AWAY THIS UNEMPLOYMENT
FILING SERVICE FOR FREE TO
ANYONE WHO NEEDS IT.
HERE IS MONACO WE LEARNED.
HE SAYS HIS DATA SUGGESTS THAT
AS MUCH AS 60% OF AMERICANS MAY
BE ELIGIBLE FOR SOME SORT OF
UNEMPLOYMENT BENEFIT THAT THEY
DO NOT REALIZE.
THIS IS GOING TO AFFECT SO MANY
MORE PEOPLE THAN WE EVER THOUGHT
POSSIBLE.
POSSIBLE. >> JACOB, ONE QUESTION.
IS HE READY FOR THE NUMBER OF
PEOPLE THAT ARE GOING TO BE
DOWNLOADING THAT APP RIGHT ABOUT
NOW?
NOW? >> I KNOW.
ISN’T IT INCREDIBLE.
HE’S BUILT A PARALLEL CUSTOMER
SERVICE SYSTEM.
SERVICE SYSTEM. BECAUSE IT’S BUILT ON MODERN
SYSTEMS, THE KIND OF SYSTEMS
HERE IN CALIFORNIA WE GET TO
ENJOY THROUGH THESE COMPANIES,
HE’S CREATED A SYSTEM THAT WILL
THEN FUNNEL EVERYBODY THROUGH TO
PAPER, WHICH THESE SYSTEMS FROM
THE 1960s ARE BUILT TO HANDLE,
THEY GO THROUGH, AND IT SEEMS TO
REACH PEOPLE RELIABLY.
THE WORK AROUND OF IT, THE
SYSTEM BEHIND IT IS REALLY THE
GENIUS.
GENIUS. >> IT REALLY IS.
I LIVE INNOVATION.
I LOVE PEOPLE USING THEIR POWERS
FOR GOOD.
FOR GOOD. A LOT OF PEOPLE DOWNLOADING THAT
APP TODAY.