0.
0. >>>
0. >>> FOR MOST CHILDREN AMUSEMENT
PARKS ARE A DREAM LAND FILLED
WITH FUN AND EXCITEMENT BUT ONE
FLORIDA BOY SAYS HE WAS LEFT
FEELING CONFUSED AND EMBARRASSED
AFTER VISITING ONE4@ LOCAL
AMUSEMENT PARK.
AMUSEMENT PARK. HIS FAMILY
HIS FAMILY DECIDED TO4@ TURN4@ TO TEN FOR4
HIS FAMILY DECIDED TO4@ TURN4@ TO TEN FOR4.
>> FROM KARATE TO CUB SCOUTS HE
HAS DONE IT ALL.
BUT WHEN YOU4@
LOOK A LITTLE CLOSER YOU'LL
REALIZE HE IS UNIQUE.
>> FOR HIS WHOLE LIFE HE WAS
LIKE THIS.
LIKE THIS. AT ONE-YEAR-OLD HE4@
HAD TO GET HIS LEGS AMPUTATED.
>> HE4@ HAS4@ PROSTHETIC LEGS H
HAD TO GET HIS LEGS AMPUTATED. >> HE4@ HAS4@ PROSTHETIC LEGS HS
PROUD TO SHOW OFF WHEN WE WERE
THERE TO INTERVIEW HIM.
EACH SET
EACH SET
EACH SET IS FOR A DIFFERENT ACTIVITY.
>> I CAN ACCOMPLISH ANYTHING
WITHOUT REAL LEGS AND I CAN
ACCOMPLISH WITH THESE LEGS.
>> ONE OF HIS4@ FAVORITE THINGS
ACCOMPLISH WITH THESE LEGS. >> ONE OF HIS4@ FAVORITE THINGSS
ROLER COASTERS.4@
ROLER COASTERS.4@ SO WHEN THE
FAMILY MOVED TO WINTER HAVEN IN
2016, ONE4@ OF THEIR FIRST OUTIN
WAS THE AMUSEMENT PARK.
CUSTOMER
CUSTOMER
CUSTOMER SERVICE OF THE PARK GAVE4@ THEM
CUSTOMER SERVICE OF THE PARK GAVE4@ THEMA
MAP AND MARKED OFF TWO RIDES
THAT HE SAID HE4@ COULDN'T RIDE
BECAUSE OF HIS4@ PROSTHETICS.
>> I KNOW WITH HIM THERE'S
ISSUES AS TO WHAT HE4@ CAN AND
CANNOT RIDE.
CANNOT RIDE. >> THE FAMILY THOUGHT NO BIG
DEAL AND GOT IN LINE FOR4@ THE
ROLLER COASTER ON HIS APPROVED
LEGS.
LEGS.
LEGS. IT
LEGS. IT TURNED TO CONFUSION AND
EMBARRASSMENT.
EMBARRASSMENT. >> THEY GOT ME OFF THE4@ LINE.
>> AFTER THE FAMILY WAS ALLOWED
TO BOARD AND SIT ON THE RIDE HE
WAS TOLD HE HAD TO GET OFF.
>> THEY TOLD HIM, THEY DIDN'T
TELL ME.
TELL ME.
TELL ME. HE'S JUST A KID.
>> AFTER MOVING ON TO SEVERAL
OTHER RIDES, HE WAS DENIED A
SECOND ROLLER COASTER HE WAS
INITIALLY TOLD HE COULD RIDE.
>> FOR4@ HIM THAT'S EMBARRASSIN,
FOR ME THAT'S EMBARRASSING,4@ AD
YOU'RE MAKING OTHER PEOPLE WAIT,
TOO, BECAUSE YOU'RE NOT SURE OF
WHAT YES OR NO HE4@ CAN GET ON.
>> LEGAL AND STAFF APOLOGIZED
AND SAID THEY WOULD HAVE A
DISCUSSION4@ WITH THEIR EMPLOYE@
TO FIX THEIR CONFUSION.
THE4@ P4@ARK
THE4@ P4@ARK OFFERED THE FAMILY SEASON
PASSES.
PASSES.
PASSES. THEY WENT BACK TO LEGO
LAND ONLY TO HAVE SIMILAR4@
ISSUES.
ISSUES.
ISSUES. THEY WERE TOLD HE COULD
RIGHT SOME RIDES AND ON OTHER
VISITS HE WAS TOLD TO GET OFF
THE SAME RIDES.
>> I H4@AVE A FEELING THEY'RE
GOING TO SAY YOU CAN'T RIDE THE@
RIDE.
RIDE.
RIDE. >>
RIDE. >> HE SAYS THE INCONSISTENCY
FROM VISIT4@ TO VISIT LEFT4@ THE
FAMILY CONFUSED.
FAMILY CONFUSED. HE STARTED TO
QUESTION HIS4@ OWN ABILITIES.
>> HE SAID HE DOESN'T4@ UNDERSTD
WHY THEY TELL HIM TO HAVE
NATURAL LEGS.
NATURAL LEGS. >> LEGO LAND SAYS THE HIGHEST
PRIORITY4@ IS THE SAFETY OF OUR
GUESTS.
GUESTS.
GUESTS. IT IS BASED4@ UPON THE
GUIDELINES AND4@ BEST PRACTICES
SET BY THE EQUIPMENT4@
MANUFACTURERS AND INDUSTRY
ASSOCIATIONS.
ASSOCIATIONS. THIS ISN'T4@ JUST
ABOUT CLEAR RULES SHE THINKS
EMPLOYEES SHOULD BE4@ BETTER
TRAINED TO HANDLE SITUATIONS
LIKE THESE.
LIKE THESE. >> HE KNOWS HE'S DIFFERENT.4@
HE
HE
HE DOESN'T HAVE TO BE TOLD.
>> HER FIRST PRIORITY IS HER SON
BUT HER GOAL IS TO BRING
ATTENTION TO THE ISSUE.
>> HE'S NOT THE ONLY PERSON OUT@
THERE THAT'S AN AMPUTEE.
WE HAVE
WE HAVE
WE HAVE HEROS, VETERANS, WHAT ABOUT4@
THOSE PEOPLE.
THOSE PEOPLE. >> NOW THE FAMILY HAS HIRED4@ AN
ATTORNEY AND HAS FILED A LAWSUIT
AGAINST LEGO LAND.
LEGO LAND
LEGO LAND
LEGO LAND DENIED OUR REQUEST FOR AN ON AIR
INTERVIEW SAYING THEY DO NOT
COMMENT ON SPECIFIC CASES.
WE
WE
WE ALSO
WE ALSO REACHED OUT TO THE
INTERNATIONAL ASSOCIATION OF
AMUSEMENT PARKS AND ATTRACTIONS
WHO4@ SENT US THIS STATEMENT.
>> RIDE SAFETY REQUIREMENTS ARE
BASED ON GUEST4@ HEIGHT, AGE,
WEIGHT, PHYSICAL ABILITY AND
OVER ALL HEALTH.
>> YOU CAN READ THE FULL
STATEMENT4@ ON OUR WEBSITE.