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Hello, I'm Dr. Judy Park.
I'm a surgeon and the Physician-in-Chief.
It's my pleasure to welcome you to the
Kaiser Permanente Richmond Medical Center.
As the Physician-in-Chief, I'm responsible for the medical care
delivered in this hospital.
Here in our state-of-the-art facility, we perform
over 6000 surgical procedures per year.
It's our goal to make certain each of our surgical patients
and their loved ones feel comfortable, informed
and well taken care of.
This video will give you an overview of what you can expect
with most surgical experiences.
[music]
Hi there. My name is Jose Duran-Mendoza
and I'm a Kaiser Permanente member.
I've had surgery here before so let me provide you
with a few tips:
Wear loose fitting clothing, leave valuables at home
and please follow the eating and drinking guidelines
you were given so that your surgery can proceed as planned.
When you arrive at the hospital, you'll find that there is a free
parking garage attached to the medical center.
After you park, come in through the main entrance.
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You'll walk past the front desk to the hospital elevator bay
on the left.
From there, take the elevators to the second floor.
This is where you'll check in.
Please arrive for surgery at the time you are given so that your
care team can adequately prepare you for surgery without delay.
When you get to the second floor, you'll need to register.
Hi, welcome to admitting...
It should take a few minutes and involves
filling out some paperwork.
You'll need your Kaiser Permanente card
and a photo ID.
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Hi, my name is Mia Pannell and I'm a registered nurse
in Pre-Op.
This is the area where we'll get your ready for your surgery.
Hi, my name is Saroj. I'm one of the nurses.
We will call you from the waiting area and bring you back
to pre-op.
That means your family and friends will stay
in the waiting room.
But don't worry, you'll have another chance to see them
before surgery.
The first step is having you change into a hospital gown.
This is also a great chance to use the restroom.
So I'm going to look at your arm band...
Next is for us to do private history with you.
We'll do some routine care including taking your
vital signs and getting your weight.
Then we'll get your IV started and draw any necessary labs.
Next, you'll get any medications that your surgical team
has ordered.
At this point, family members or friends can join you
if you'd like.
If you didn't lock up your valuables at registration,
we'll do that for you now unless you want your family
or friends to hold on to them for you.
Hello, Linda. Good to see you again.
Do you have any questions for me today?
The last thing you'll do in pre-op is meet your
surgical team who'll be taking care of you:
your surgeon, anesthesiologist or nurse anesthetist,
and your OR nurse.
They'll go over the surgical plan and give you an opportunity
to ask questions or clarify issues.
Throughout the pre-surgery process,
expect to be asked multiple times your name,
your Kaiser Permanente number, your date of birth
and what procedure you're here for.
This is an important safety check for you and for us.
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Hi, my name is Jamilla Churchill
and I'm one of the anesthesia providers here at
Richmond Kaiser Permanente Medical Center.
After pre-op, you'll be taken back to the operating room
where your surgical team will be waiting for you.
They'll be wearing caps and masks to keep your
OR suite sterile.
It's normal for the room to feel cold.
This helps with sterility.
You'll be assisted onto the OR table where you'll be attached
to heart and lung monitors and stockings that squeeze your legs
- these help with circulation.
The team will review the consent with you and with each other.
Linda Choy, procedure is laparoscopic...
no site or site markings necessary...
I'm Brygida I'll be the circulator.
Sequential stockings are on and activated.
I'm Kayla and I'm going to be your scrub tech today.
I'm Jamilla from Anesthesia. Our plan will be a general....
This is done as a final safety check and sets expectations
for the surgical team.
Once we are all in agreement, the next step is to get you
safely off to sleep.
I'll have you take some nice deep relaxing breaths.
This is just oxygen.
Family and friends can follow your progress on the
surgery board in the waiting area.
We'll give them a color-coded chart so they'll know
how to read the information.
When the surgery is finished, your surgeon will call your
family or friends or will talk to them in the waiting area
to give them an update.
No problems. Everything went great.
To learn more about the OR, you can experience our
virtual reality video by clicking on the link
on our website.
It gives you a bird's eye view of what happens in the
operating room as your OR team prepares for your procedure.
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Hello, my name is Gabriela Valle-Ramirez
and I'm a registered nurse specializing in patient
recovery after anesthesia.
After surgery, you'll be brought into the recovery area.
As you wake up, I'll closely monitor your vital signs
and pain level.
It's our goal to keep your pain at a comfortable level
while maintaining your safety.
On average, most patients spend about an hour to
an hour and a half in recovery.
When you're ready to go home, I'll give you and your
designated caretaker your discharge instructions.
If you're staying the night with us,
you'll be transferred to your hospital room from here.
You might be forgetful in recovery,
so key information will be communicated a few times to you
and to any family members or caregivers who are there
with you.
The pain medication, mom, you're going to give it every 4 hours.
We hope this video has helped you to feel prepared and
reassured about your upcoming surgical procedure.
If you have any additional questions,
don't hesitate to ask any member of our staff or give us a call.
Here at the Kaiser Permanente Richmond Medical Center,
we're working together to make your surgical experience with us
a positive one.
We're all looking forward to taking excellent care of you
so you can get back to doing the things your enjoy...and thrive.
Thank you.