hello everyone it's Me Jazzy Mack and today we have another work from home opportunity I
actually have two opportunities for discover one is going to be for a full-time role and the other
one is going to be for a part-time role and yes we will talk about the salary we'll talk about
um you know the resume requirements um yes I will do a resume demonstration and show you
exactly what I would put on a resume but I wanted to point out some of the benefits that discover
has for you guys that have kids they do have child care assistance and they do offer discounted child
care to help their employees out so let's talk about these roles and just all of these benefits
because a lot of you will say hey I had some gaps in in my employment and you know I just don't have
the experience is this for me and I'm here to tell you yes this role is 100 for you so let's
hop into the first one which is going to be the am credit card inbound customer service
specialist now before I get any sort of feedback about how this is only for certain States this
is a fully remote role it says it here in the job description we offer 100 remote combo or on
site it's your choice but if you do on site you'll need to live in these states because
some people actually do like going into the office but it is still 100 remote for those
of you that do not live in these states yes they have up to a two thousand dollar sign on bonus
and what's cool is when you get hired with this company they will give you five hundred dollars
to set up your home office so if you don't have you know things like an office desk or an office
chair or you know just whatever you need to make your work setting more comfortable they
will give you five hundred dollars up front and they also give you sixty dollars per month to
pay your internet bill so let's talk about this particular role now if you do this role this is
going to be a role that has a lot of flexibility in it you can start as early as 5 a.m for those
of you that want to end your day early or you can start at 11 A.M you know or in anywhere in between
um but again it's going to be up to you and it says shifts are either Sunday through Thursday
Tuesday through Saturday or Monday through Friday you kind of just pick how you want to work
um and they do have a starting wage of 17 per hour plus the ship differential so if you start
um at the earlier shift or if you work like later in the afternoons
from what I've researched you get up to around twenty dollars per hour maybe I
think maybe it was twenty one dollars per hour so it's a really good salary
um and they do have great benefits you get 20 PTO days you know lots of holidays and health care
which is huge educational assistance 401k and Employee Stock plan so when you say okay Jazzy
what am I going to be doing well you're going to interact with customers either on the phone
in a chat session or responding to emails so think about which one you prefer to do if you're more of
a you know kind of typing person and you're really good at typing quickly and you can respond to
those emails this is going to be a great role if you're more of like a you know chat kind of person
you like to just kind of you know be a little bit more on top of things like in the moment than chat
support chat sessions would be perfect for you and yes they'll provide you with the procedures
and tools to handle handle the customers needs and strengthen their relationship with discover
now again they just want you to like be reliable you know enjoy helping others and they're saying
have a year of experience in this field but if you don't it's not a big deal because they will train
you and here's the part about the Discover Care at work family assistance program with discounted
Child Care at participating centers and even subsidized backup care services so they've got
you know just really really good perks for you and again this is the full-time role r23393 is going
to be the roll number when you search for this now we're going to do the resume demonstration
that's going to be in the description box if you want to use that resume but let's just hop into
um you know doing a demonstration for what I would put in my resume so we always talk about hot words
and things that you know when the recruiter looks at the applicant tracking system what are they
looking for sometimes they put in very specific words to kind of filter out different candidates
so a lot of people will say oh wait like I just submit the same resume over and over and that's
a terrible idea you want to make sure for roles like this you put in words like customer support
or knowledge articles you know or that you have experience with Avaya since this is like a work
from home position I can almost guarantee most of them are going to use Avaya for their little
headsets that they have but you want to call out that you have customer service experience
um you want to call out that maybe you've had to escalate issues so when they go into their
applicant tracking system they will put in certain keywords and say I'm looking for someone with
knowledge and customer support escalating you know someone that has retail support experience
things of that nature so yes this will be available in the um description box for you
if you need it again please don't lie about your experience you know I understand everybody wants
a job don't lie and say that you work as a bank manager at Wells Fargo because if you do that
um you know you're just gonna like make yourself look crazy so discover is like
committed to uh training people even people that have gaps in employment people that have
never worked in you know a fintech role so this is a great way to get into it if you
want to start working some of those technical jobs like the jobs we posted for a cash app
those shops that we posted for working at like Tick Tock when you have discover on your resume
May that is a huge recognizable name that many companies will see and say oh you've worked for
for discover like even if you don't have all the experience to work here at Tick Tock or to work
here at Cash app we'll train you because we see you've worked at Discover that's the big name
that's the heavy hitter name so you want to have those types of logos you know like in your resume
um not the actual logo but just you know you want to have that type of experience in your resume if
going into tag and getting that six figure Tech job is like something that you want to do so now
let's take a peek at the part-time role and it's going to pretty much be similar to the
requirements that we saw for the previous role but r23413 is going to be for the part-time role and
the start times that they have available these are going to all be in Eastern time it's going
to be 11 30 a.m or if you want to start after the kids get home from school you can absolutely do
that and work a 3 30 shift and you're going to be able to do kind of a flexible shift and talk
to your recruiter to talk about what shift uh sort of works best for you again 17 per hour I think it
goes up to 20 or 21 per hour when you're working a different kind of shift but same benefits you know
the paid time off the health care insurance all that good stuff the Employee Stock purchase plan
and again you decide if you want to do like chat support or if you want to do more email support
or if you want to do the phones it's you know it's something that you can talk to the recruiter and
say hey I like to be placed in chat support or I would like to do more of emails what do you have
for me and yes they will provide you with the monitors the computer the keyboard the headset
and that's um 500 or 600 stipend to do your um office set up to get your desk or to get a chair
whatever you need so they will absolutely train you this is a just an amazing opportunity for you
know working moms or people that just want like a second part-time job or you're just like hey
I'm a college student but if I work for discover this is going to open up so many opportunities
I can work for the Federal Reserve you know I can work for the government like this is just
a great opportunity so resume templates are down below in the description box let me know if you
have any questions at all until then I will see you all in the next video bye foreign [Music]