WITH EVERYTHING THAT'S
HAPPENED IN THIS PAST TEN
MONTHS, YOU MAY NEED A LITTLE
VACATION TO HELP DESTRESS.
PEOPLE.
LUCKY FOR YOU TANNYA KNOWS JUST
THE PLACE.
TAKE A LOOK.
KAMA'AINA IF YOU'RE LOOKING
FOR THE RIGHT PLACE TO STAY AND
PLAY, WE HAVE GREAT DEALS TO
TELL YOU ABOUT AT OUTRIGGER
HOTELS AND RESORTS.
WE CAN TALK ABOUT THE GENERAL
MANAGER KELLY HOEN.
NICE TO SEE YOU.
IT'S SO GOOD TO SEE YOU, TOO,
TANNYA.
I'VE BEEN LOOKING FOR AN
EXCUSE TO COME THERE.
I KNOW A LOT OF KAMA'AINA HAVE
BEEN ENJOYING THEMSELVES.
YOU WERE ONE OF THE HOTELS THAT
OPENED TO MAKE SURE YOUR GUESTS
ARE SAFE.
WE STAYED OPEN THE ENTIRE
TIME AND THAT HAS REALLY GIVEN
US THE OPPORTUNITY TO DESIGN,
DEVELOP AND HAVE WHAT WE NOW
HAVE BRANDED OUR OUTRIGGERS
CLEAN COMMITMENT.
OUT OUT RIGGERS CLEAN COMMITMENT
IS OUR GLOBAL PROCESSES DURING
THIS COVID TIME.
HAD THE THE ABILITY TO BRING IN
OUR HOSTS, OUR EMPLOYEES INTO
THE PROCESS TO HELP US DESIGN,
DEVELOP A VERY SAFE ENVIRONMENT
FOR OUR HOSTS TO WORK IN
ADDITION TO HAVING OUR GUESTS
INCREDIBLY SAFE EXPERIENCE.
CAN YOU TELL US WHAT GUESTS
CAN EXPECT AS THEY CHECK IN
BECAUSE SO MUCH OF A NEW NORMAL
BUT WALK US THROUGH WHAT THAT
PROCESS IS LIKE.
ABSOLUTELY.
WE'VE TAKEN A VERY STRATEGIC AND
METICULOUS APPROACH TO WHAT THE
GUEST EXPERIENCE WILL BE LIKE.
WE WANTED TO MAKE SURE THAT AT
ALL OF OUR PROPERTIES WORLDWIDE
THAT THAT WARMTH, THAT WELCOME
EXPERIENCE.
WE HAVE BEAUTIFULLY DESIGNED
CUSTOM DESIGNED SHIELDS AT OUR
BELL DEBTS CAN AND -- BELL DESK
AND OUR FRONT DESK.
OUR GUESTS WILL SEE THAT.
THEY WILL SEE MARKERS THROUGHOUT
THE PROPERTY THAT WILL HELP
GUIDE THEM INTO THE PHYSICAL
DISTANCING BETWEEN EITHER OTHER
GUESTS OR BETWEEN A HOST
INTERACTION.
WE REQUIRE ONLY FOUR PEOPLE PER
ELEVATOR AND SO THERE'S MARKERS
WITHIN THE ELEVATORS.
A GUEST COMPENDIUM THAT YOU
WOULD USED TO OPEN UP AND LOOK
AT ALL OF THE DETAIL
INFORMATION, WE NOW HAVE OUR
QR CODE FOR OUR HOTEL THAT GIVES
YOU ALL THOSE DETAILS SO YOU CAN
SIMPLY FIND OUT ALL OF THE
DETAILS ON YOUR OWN DEVICE OF
THE SO OUR HOUSEKEEPING TEAM HAS
SOME NEW EQUIPMENT AGAIN
GLOBALLY.
WE HAVE ELECTROSTATIC SPRAYERS.
WE'RE USING ULTRA VIE LOT WANDS.
SO ALL THOSE PARTICULAR AREAS
TOUCH.
WE'RE USING NEW TECHNOLOGY,
PARTNERED WITH ECO LAB WHICH IS
A GLOBAL CLEANING COMPANY THAT
HAS BEEN FANTASTIC PARTNERSHIP
WERE US WITH OUTRIGGER.
BROUGHT THEM IN.
I GUESS TO SUM IT UP, THE GUESTS
WILL FEEL SAFE WHEN THEY COME
IN.
I HAVE TO ASK YOU ABOUT THE
KAMA'AINA DEALS BECAUSE I KNOW
YOU'RE REALLY TRYING TO ATTRACT
THE LOCAL MARKET HERE.
THROUGHOUT THIS SUMMER, WE
HAVE BEEN WELCOMING KAMA'AINA TO
THE OUTRIGGER WAIKIKI AND TO OUR
OHANA MALY A. AND IT HAS BEEN SO
AWESOME AND SO WONDERFUL.
IF YOU GO ON TO OUTRIGGER.COM
YOU CAN SEE ALL OF THE DIFFERENT
PARAMETERS AND ALL OF THE
DIFFERENT DEALS WE HAVE.
AT OUR OHANA MALIA WE HAVE $99
FOR KAMA'AINA RATES.
AT HERE BEACH FRONT WE HAVE HERE
AT OUR OUTRIGGER WAIKIKI, $169.
WE WAIVE THE RESORT CHARGE.
WE GIVE US DISCOUNTED PARKING.
AS YOU KNOW THE WORLD FAMOUS
DUKE'S WAIKIKI IS HERE OPEN AND
READY TO WELCOME YOU AT HERE ON
WAIKIKI BEACH SO WE'VE GOT A LOT
OF OPPORTUNITIES FOR OUR
LOOK AT OUR WEBSITE BECAUSE YOU
WILL ENJOY SEEING WHAT'S
AVAILABLE AND WHAT'S GOING TO BE
COMING UP.
AND BEFORE I LET YOU GO, I
ALSO WANT TO LET YOU KNOW ABOUT
OUR OHANA CARES PROGRAM.
WE VERY EARLY ON IN APRIL HAD
DETERMINED AN APPROACH THAT WAS
GOING TO ENSURE THAT OUR
EMPLOYEES ARE HOSTS WHO SOME OF
THEM ARE FURLOUGHED THAT WE KEEP
CONNECTED.
WE ALSO WANTED TO MAKE SURE THAT
COMMUNITIES AND SO OUR HASHTAG
OUTRIGGER CARES PROGRAM, IT
DIFFERENT THINGS GLOBALLY.
HERE IN HAWAI'I WE HAVE
PARTNERED WITH OUR HOTELS FOR
HEROES PROGRAM WHERE WE HAVE
ENJOYED BRINGING OUR HEROES, OUR
HEALTHCARE WORKERS INTO OUR
PROPERTIES.
FOR HEALTHCARE WORKERS.
IT WAS FOR OUR HAWAI'I NURSES
AND RESPIRATORY THERAPISTS WHERE
WE DONATED OVER HALF A MILLION
DOLLARS WORTH OF HOTEL ROOMS
WHERE THEY COULD GET ONE AT A
DISCOUNTED RATE AND GET THEIR
SECOND NIGHT FREE.
AND WE'VE SEEN JUST A WONDERFUL
-- JUST A WONDERFUL OUTPOURING
OF MAHALOS AND PERSONAL NOTES
FROM OUR HEALTHCARE WORKERS
THANKING US FOR PROVIDING A
LOCATION FOR THEM TO JUST RELAX,
DISCONNECT, ENJOY IN A SAFE
ENVIRONMENT.
THE OTHER IS IN SOME OF OUR
LOCATIONS WE HAVE PROVIDED
PROTECTIVE EQUIPMENT TO OUR
HOSPITAL IN PHUKET.
GLOBALLY WE CUSTOMIZED OUR
OFFERINGS AND ENSURING THAT OUR
HOSTS ALSO HAVE A CONNECTION TO
THE PROPERTIES.
FANTASTIC WHAT OUTRIGGER IS
DOING NOT ONLY FOR OUR KAMA'AINA
BUT ALSO THE HEROES SO KELLY,
IT'S ALWAYS A PLEASURE.
THANK YOU SO MUCH FOR CHECKING
IN.
I HOPE TO SEE YOU IN PERSON.
I DO TOO, I DO TOO.
THANK YOU SO MUCH.
ALOHA, EVERYBODY, AND THANK YOU
SO MUCH FOR ENJOYING OUR
OUTRIGGER.
MAHALO.
OH BOY.
YOU KNOW, THERE'S ALWAYS -- IT'S
JUST A GREAT PLACE TO GO
DESTRESS.
I KNOW A LOT OF PEOPLE THINKING
ABOUT THE STAYCATIONS RIGHT NOW.
THEY ARE TAKING THE PRECAUTIONS
TO BRINGING LOCAL FOLKS IN THERE
TOO AS WELL.
FOR SURE.
AS A PERSON WHO USED TO WORK AT
A RESORT, WE USED PRODUCTS LIKE
ECO LAB THAT OUTRIGGER IS USING.
LET ME TELL YOU THEIR PRODUCTS
ARE JUST TOP NOTCH.
ESPECIALLY IF YOU WANT TO GO
DESTRESS AND VACATION, THE LAST
THING YOU WANT TO THINK ABOUT IS
IF THE PLACE IS NOT CLEAN.
ESPECIALLY NOW.
EXACTLY.
SO SHOUT-OUT TO EVERYBODY AT
OUTRIGGER.
THE SPECIAL CHECK OUT FOR
LOCALS.
AND WHEN WE COME BACK WE'RE