- Hi Mom!
So you wanna connect your phone music to the speaker?
Yeah, from your phone, you need to turn on Bluetooth.
No it's not an actual blue tooth,
it's a setting on your phone.
Yeah, you'll need to go into settings
and turn on Bluetooth.
No Mom, I don't know why it's called Bluetooth,
just go into settings and turn it on.
Okay, well I'll write to them and tell them
to change the globally accepted name
of Bluetooth just for you, will I? Okay?
Have you found it?
No you need to go out, no you need to ...
It's not on the screen, no, you need to exit out ...
Put me on speaker because we need to find this Bluetooth.
No it's not in the home Mom,
don't look for the Bluetooth in the home, it's on the phone.
Alright, it's a setting on the phone.
I'm not getting angry Mom.
I just need you to put me on speaker.
No, on the phone, not on the Bluetooth speaker,
on the phone speaker.
When you take the phone away from your ear,
you'll see a menu screen.
The right hand side, there's a button,
it's a speaker button, push that and then I'll be able
to talk to you while we do this.
Have you got me in?
You haven't pushed it Mom, Mom?
Hello? Mom you haven't ...
No, you can't hear me because you haven't ...
Mom, hello? Put the phone back up to your ear.
Yes, no, I know it didn't work,
you obviously didn't push it.
Okay, it's a button, when you push it
it's gonna turn white, okay?
So just have a look at the screen and push ...
No I can't see the screen Mom.
Mom you're saying this one like I can see what you're doing.
Mom, okay, I can't hear ... no you can't hear ...
Oh my God.
No I don't know, just try ... Mom?
Mom, put ... Oh she hung up on me.
For Christ's sakes!
Yeah, no Mom you hung up on me, yes.
No, that was obviously not the button.
The red one with the phone, that's not what I'm ...
No, the speaker button ...
Anyway can you call me on Dad's phone on FaceTime?
So I can see what we're doing?
On Dad's phone, go to phone book.
It'll be down on the bottom.
So just go to phone book, okay?
And then find my name and then you tap FaceTime, okay?
Are you doing it?
Yeah, no no, push the button, it looks like a movie camera.
Push the button, no, Mom ...
Well tap the button then if it doesn't push.
Just tap it!
Did you do it?
Well it's not coming through.
Greg's answered the phone,
okay that's probably because you called Greg, okay?
I'm not Greg obviously Mom.
Okay, hang up on Greg, no don't ...
Oh my God Mom, you're calling Greg on FaceTime.
That's weird, hang up on Greg.
I'm saved under number one son.
No, because I am the number one son ...
Because I'm the only son that talks you through
these stupid technological difficulties,
that's what ... No I am the number one son Mom.
Oh Nick's nothing, that's bullshit!
Hey, anyway, just I need you to go to number one son
now tap FaceTime, okay?
Yes? Have you done it?
Okay tap it, now it will connect through.
Okay it's ringing, I'm going to hang up on you
and answer the other one.
Hi Mom!
Okay I need you to turn the camera around
and film the phone.
Yeah, no no, turn the camera around ...
No it's, the camera's facing you,
so when you point it at the phone,
all I can see is the roof.
Yeah, no, so there'll be an arrow
in the top right hand side and I need you to tap that.
No it's still facing the roof.
I don't know what you're pushing Mom,
I can't see the screen.
Just ... There we go, there we go!
No! Oh no you've tapped it too many times,
now it's back at the roof.
Okay, now I need you to tap the arrow ... No.
Yes I know I said you flipped the camera
but you tapped it again and you've re-flipped it,
And all I can see is the roof.
I need you to tap on the screen and the arrow again ...
Oh there we go, was that hard? No it wasn't.
Why is this so excruciatingly difficult?
I need you to go into applications,
it's the gray app with some cogs on it.
Okay swipe again, no not that one, no!
No, that's a game Mom.
No, I know that one is gray with some cogs on it,
but that's a game, so get out of that one.
No, you push the center button.
No, push the center button
and it will escape out of the app.
No it's at the bottom of the phone,
okay, the center ... I know it's not
in the center of the phone Mom,
but that's what it's called, okay?
It's called the center button, push the button.
Just push ... No, you've taken a screen shot.
Oh my God, no ...
Okay Mom you're just taking screen shots.
I need you to just ... You're pushing another button
at the top of the phone, I need you to not push it.
No, you are, you're definitely pushing that button ...
Okay well, cause it's taking screen shots Mom.
No, just, can you just loosen your grip on the phone,
and now push the center button.
Oh there we go, Christ was that hard?
Alright now swipe again, okay, there's applications,
go into applications.
Now tap on the one that says Bluetooth ...
No you've just opened Wi-Fi, we don't want Wi-Fi.
No, we don't want Wi-Fi,
because, Mom, the speaker is not being connected
through Wi-Fi, it goes through Bluetooth.
I know the internet connects via the Wi-Fi network Mom,
but the speaker doesn't.
I don't know why, that's just how it works,
so I need you to go out of the Wi-Fi network
and back into Bluetooth ...
okay you're just taking screenshots Mom,
I don't want you to push the home screen.
Just push the arrow at the top.
Okay, you flipped the around again,
the other arrow at the top, on the other side of the screen.
I can't see the screen Mom.
Okay, you need to flip the camera again.
No you have ... No it's still on the roof.
No, it's still on the roof
Now tap the arrow, okay now hit Bluetooth
and you should see something that says Bose speaker in it.
Have you got your speaker on?
Well turn the speaker on Mom,
I'm not raising my voice!
Okay, it's a very stressful situation.
Something so simple is so excruciating,
I just need you to turn ...
I know, we're both having a hard time.
Okay, I'll calm down, I'll be calm.
(whispers) I just need you to go and turn
the speaker on, is it on?
I need you to film the phone again, okay so film ...
No, okay, that's the floor, okay I can't ...
Well put your glasses on Mom
so you can see what you're doing.
Just hold the phone still, I can't see.
Okay, oh there it is.
I want you to tap Bose speaker.
Oh, thank God, okay it's now connecting.
Oh shit! Decline that call.
Don't answer Tim's call Mom, it's going to disrupt ...
Oh my God, why would you answer the call?
I don't know if it connected,
okay well now we're on the home screen again.
Okay I need you to go into the app,
the gray app with cogs ... Not that app Mom.
I thought I'd made myself clear.
No, now you're taking screen shots again.