hi my name is Daria and welcome to ScrumMastered video series where I give you practical tips on
how to build awesome teams in today's video I wanted to talk about how do you start working
with a new team in the scrum master role when you start with a new team there are certain things
that make more sense than anything else so a scrum master role obviously have certain things that you
should focus on such as coaching and facilitation but there is one very important things that you
need to do first before you make any improvements into the current processes what do you need as a
scrum master I need to help my team improve but the most important thing is actually understand
the history of the team rather than jump in and start to move things around because usually this
is something that normally doesn't work so you would need to find a good approach of how to
help the team improve without being too pushy so usually when you start with a new team as it's
from a script you would want to spend some time just observing the team and just participating in
their discussions in their sprint events and other meetings if they're happening to see what's going
on this will help you understand things like - dynamics and this will help you understand why
certain things and certain decisions were made regarding the team's processes for example let's
imagine that the team is not doing standards every day they're only doing it on Mondays and Fridays
usually as a scrum master you come in and say you know what this is not right this is not how it's
supposed to work we need to have stand-ups single day now when you come in with this kind of idea
you don't really know why a certain decision was made it's only by observing that by talking with
people will you be able to understand now it doesn't mean that it should be your only thing
one of the things that really helps me understand the team the 17 dynamics and the team processes is
to have one-on-ones quick chat with each single team members separately because sometimes you
can really help people open up when they're having a discussion with you and especially it
will help you build relationships with everyone you will see if that on each team you will have
some stronger team members and some less vocal and quiet team members and what it once is your
chance to to be able to hear everyone's opinion I think the last thing that I would say is silence
is something that is very important at the first two weeks of when you are starting working with a
few team so what does it mean when you come in in two different sprints are my music team or you're
just sitting with the team in the team area you might overhear things or you might see things
that don't make sense and you want to jump in and you want to give suggestions and ideas of data for
the team to improve or just your opinions about the different things that they're doing right now
and at the beginning you should not your first and foremost thing is listening and just making some
conclusions for yourself for the future of how will you be able to approach different harmonious
and improvements such as retrospectives when you are silent and when you do not offer opinions at
the beginning it builds up your credit the team because they see that you're willing to
listen and understand before you start making any suggestions and changes so those were the three
things that I usually like to do when I started off with the new team because they really helped
me understand the team and really help me think about what approach and what practices would work
the best in this particular situation because as we all know there is no one perfect solution for
everyone and you always need to think of what is a best solution right now in this particular case as
always I hope you learned something new about the scrum master role and agile in general now I want
to hear from you think about this what would be the very first thing you would do or say when you
join a new team and it's from master let's look at the other side of the coin as what would be the
one thing that you would never do when you join in your scrum team now Hector scrum master calm
and leave a comment under the video because I want to have discussion and you know what do you really
think about this topic thank you for watching I hope to see you next time Cheers and scrum on