THE RESULTS TOGETHER WITH ERIK VON ANCKEN. THIS IS NEWS 6 AT 5 GETTING RESULTS.
>> LISA: TONIGHT, THE FLORIDA
DEPARTMENT OF HEALTH IS
INVESTIGATING TRASH ISSUES IN
AN ORANGE COUNTY NEIGHBORHOOD.
ON MONDAY, WE TOLD YOU ABOUT
TRASH LINING THE STREETS IN
THE NEIGHBORHOOD BECAUSE THE
COMPANY HIRED FOR TRASH
COLLECTION WAS A NO SHOW. NOW
WE’VE LEARNED THE COMPANY’S
PROBLEMS ARE WIDESPREAD AND
EVEN MORE COMMUNITIES ARE
IMPACTED. INVESTIGATOR LOUIS
BOLDEN.
>> LISA: ASKED YOU OUR VIEWERS
TO RESPOND. AND LEWIS, THEY
REALLY DID IN A BIG WAY.
LISTEN, MY GRANDMOTHER ALWAYS
SAID ASK AND YOU SHALL
RECEIVE. I ASKED AND I
RECEIVED E-MAIL FROM A BUNCH
OF YOU.
>> MATT: SHARING YOUR STORIES
ABOUT INCONSISTENT TRASH
COLLECTION. WE’VE GOT E-MAILS
FROM 4 DIFFERENT COUNTIES. WE
WENT TO A FEW NEIGHBORHOODS
AND THIS IS WHAT WE SAW. TRASH
JUST LINING ALL OF THOSE
STREETS. SO PEOPLE ARE DEALING
WITH A NASTY PROBLEM. AND
THERE IS FALLOUT TONIGHT FOR
THE COMPANY INVOLVED.
THERE IS FALLOUT TONIGHT FOR
THE COMPANY INVOLVED. only at Papa Johns. >> TOSSING YOUR TRASH AND
PULLING INTO THE CURB IS A
ROUTINE FOR MANY OF US.
>> BUT MORE AND MORE THAT
TRASH IS SITTING AND SITTING
THERE. WE WANT TO FEEL LIKE 78
YEAR-OLD LOURDES RIZZI AREA
HAS A FRONT ROW SEAT. GET
DISAPPOINTED, YOU KNOW, SHOW
SHE’D RATHER NOT SEE FIELD.
IT’S BAD. THERE AND DO IT
BECAUSE, INFECT TRASH IS ALL
OVER THE DEERWOOD MOBILE HOME
COMMUNITY IN ORANGE COUNTY,
RICHIE ARIE PUT HER IS OUT ON
SUNDAY NIGHT BECAUSE PICKUP IS
SUPPOSED TO BE MONDAYS AND
THURSDAYS. BUT ON WEDNESDAY IT
WAS STILL SITTING. HE THE
>> I DO MY BEST TO GET MY
HOUSE NEED IN, YOU KNOW, THE
BEST TO KEEP IT CLEAN THE
WOUND. THIS YEAR EARLIER THIS
WEEK, WE TOLD YOU THE SAME
THING IS HAPPENING IN THE
STARLIGHT RANCH COMMUNITY ON
PERSHING AVENUE IN ORANGE
COUNTY. THE COMMUNITY
CONTRACTS WITH WASTE PRO.
AFTER THAT REPORT, VIEWERS LIT
UP MY INBOX WITH NEARLY 2
DOZEN EMAILS.
>> EMAILS FROM VOLUSIA LAKE
ORANGE AND PORT ST. LUCIE
COUNTIES ABOUT INCONSISTENT
TRASH PICKUP FROM WASTE PRO.
TRASH PICKUP FROM WASTE PRO. only at Papa Johns. >> CALLING THE PROBLEM
HORRIBLE, AWFUL. AND THE SHAME
WE’VE MAGGOTS. ONE OF THOSE
E-MAILS CAME FROM PATRICIA
GRILLO WHO LIVES IN ANOTHER
COMMUNITY, FAIRWAYS COUNTRY
CLUB IN ORANGE COUNTY. WE’VE
HAD STREETS OVERLOOKED FOR
LIKE 2 WEEKS AT A TIME.
>> AND IT’S JUST LIKE PILING
OVER AND A PICKUP DIDN’T
HAPPEN EITHER. IN JUNE, THE
FLORIDA DEPARTMENT OF HEALTH
OPENED AN INVESTIGATION
FOLLOWING THE FAIRWAYS
COMPLAINT AND THE SANITARY
NUISANCE TEAM FOUND THE ISSUE
TO BE VALID, ACCORDING TO THIS
REPORT, AN E-MAIL FROM THE
OFFICE JUST NOW I WANT TO GET
MY MAIL AND THERE WAS A
VULTURE EATING OF SOME OF
THESE TRASH CAN UP THE STREET.
MAYBE THEY SHOULD HAVE HAD A
LID ON. BUT THE TRASH HAD BEEN
SENT OUT HER FOR DAYS. WE
CONTACTED WASTEPRO AND THE
COMPANY SENT US THE SAME
STATEMENT THEY DID LAST WEEK
CLAIMING SUPPLY CHAIN ISSUES
ARE CAUSING DELAYS IN OUR
FACILITIES RECEIVING PARTS
THAT ARE NEEDED FOR OUR TRUCKS
TO RUN SAFELY AND EFFICIENTLY.
THEY ALSO SAY THEY’RE DEALING
WITH A NATIONWIDE DRIVER
SHORTAGE. THEIR SOLUTION. THEY
SAY THEY’VE INCREASED WAGES
AND IMPLEMENT IT. RECRUITMENT
AND RETENTION BONUSES UP TO
$3,000 TO TRY AND HIRE AND
RETAIN DRIVERS. BUT RESIDENTS
ARE LOSING PATIENTS. IT’S BEEN
FRUSTRATING.
>> AND THEN WE GET NO ANSWERS.
>> THE COMMUNITY WE
HIGHLIGHTED MONDAY STARLIGHT
RANCH SENT A LETTER TO ITS
RESIDENTS READING. WE
UNDERSTAND YOUR CONCERNS
REGARDING THE RECENT LEVELS OF
SERVICE PROVIDED BY OUR TRASH
HAULER WASTE PRO.
UNFORTUNATELY, OUR ATTEMPTS TO
WORK WITH THE COMPANY TO
IMPROVE SERVICE LEVELS IN THE
COMMUNITY HAVE NOT BEEN
SUCCESSFUL. SO WE ARE
CURRENTLY LOOKING FOR A NEW
VENDOR TO SERVICE THE
PROPERTY, END QUOTE, LEWIS.
YOU NEVER LIKE WHEN A COMPANY
SAYS THIS BOOK. WASTEPRO ALSO
ASKED FOR PATIENTS IN ITS
STATEMENT, RIGHT? YES, THE
COMPANY DID. BUT YOU KNOW
WHAT, MATT? I THINK THESE
CUSTOMERS ARE BEYOND THAT
POINT BECAUSE THIS HAS BEEN
GOING ON FOR A COUPLE OF
MONTHS, RIGHT? AND SO THINK
ABOUT IF YOU’RE PAYING FOR A
SERVICE AND YOU’RE NOT THE
TERMS OF THE AGREEMENT. HOW
LONG ARE YOU SUPPOSED TO BE
PATIENT BEFORE YOU MOVE WHEN
YOU’RE TALKING ABOUT SOMETHING
LIKE TRASH? I MEAN, RIGHT? YOU
HAVE A TIME IN RIGHT. YEAH.
ALL RIGHT, LOUIS. WELL, THANK
YOU. IF YOU WOULD LIKE TO SEE
HOW OTHER CITIES ARE DEALING
WITH TRASH ISSUES.
>> LISA: YOU CAN CHECK OUT OUR
SOLUTIONARIES EPISODE ON THE