What sort of a week have we got ahead? Quite a busy one.
There are three workshops and seminars.
We need to look into the small business awards. That’s coming up soon.
Could you contact them and see if you could book the venue and also look at the different
menus that we could pick for the night? That’s important.
OK. If you get some copies of that.
Yes. And then of course set up for the seminar
tonight and make sure catering’s organised for the other functions this week.
First phone call for the day.
Good morning, Leschenault Business Enterprise Centre.
This is Tina. I’m well, thank you. How can I help you today?
Would you like to make an appointment to come
and see one of our counsellors? Oh, OK. This week we have Monday, Tuesday,
Wednesday and Thursday from 9.00 till 11.15. Yes, OK. So what was your name there, sorry?
Mary Thompson. OK. No worries. I work for an organisation that advises local
businesses on issues such as starting up, training and marketing.
I figured there’s a business side to everything so I decided to complete
a Diploma of Business Studies and an
Advanced Diploma of Accounting and Administration at TAFE.
My lecturer told me this job was available so I went for it.
I’ve got to make sure all the food is out before everyone arrives.
…giving a particular undertaking of some type. Basically, the words say it can be anything…
refraining from undertaking an act…
More registrations for seminars.
Good to see there’s lots of interest.
Hi, I’m Mary. I’m here for an appointment with Linda.
Hi, Mary. How are you?
I’m good, thanks. And yourself? I’m well, thanks.
That’s good. If you could just fill out the top of…
This is my first job and my customer service skills have improved rapidly since I started
ten months ago. It makes me more confident when dealing with people outside the office too.
Tina, can you please enter this in the computer?
Sure. Thanks.
I really have to keep on top of this bookwork.
The end of the financial year’s coming up
and it’s going to be hectic.
My accounting studies come in handy but it still feels strange now that I’m dealing with real money.
Every day has its busy periods. The work builds up and I just have to chip away at it.
I might drop over to the hotel and have a look and give a chat to see
if I can get some sample menus.
Yes, that would be good.
It’s exciting organising our small business awards, selecting the venue and table plans.
Sometimes I have to stay back late to set up the seminar room for the next morning.
I might start my own business one day building on my management skills and all the information
available to me in this office.
But for now, I like the job security and friendly environment here.