- [Interviewer] Do you want me to see
if any of your information has been leaked on the dark web?
- Please do. - Ooh, I see a password.
- What? - Lowercase F,
ending in a two?
- What the, what?
(calm music)
- [Interviewer] Have you ever experienced identity theft?
- Mm...
- No.
- Yes. - Yes.
- Yes. - Yes, I have.
- I have been.
- A couple of times.
- What happened? - They stole my bank info.
- Unemployment.
- Debit card - Credit card information,
and then they ran with it.
- They went to Walmart, (fingers snapping)
Macy's- - Apple.
- Victoria's Secret.
- The sex store.
They ran the bag up.
- [Interviewer] Were you ever a victim of fraud?
- Fraud?
- Like credit card fraud or dating fraud?
- I have had my credit card compromised.
- [Interviewer] How much did they take?
- 1,500. - $2,000.
- $3,000.
- Almost 15,000.
- I got a email from this recruiter
who wanted me for this role, got it,
and then about a month and a half
of we need you to buy these equipment,
we need you to use your money, we'll reimburse you,
$12,000 later, and they're like, "Yeah, we never hired you.
"This is a scam."
- They ran my credit card for 15,000.
- [Interviewer] Do you remember how you felt in that moment?
- Small, used, helpless,
especially knowing that I couldn't get any of my money back,
'cause I worked very hard for my money.
- I mean, it was scary.
- Super violating.
- I felt violated, you know, they had all my information,
they knew where I lived, they had my social.
- Every single one of my accounts got hacked.
My email got hacked, Amazon got hacked.
- Uber account. - Instagram.
- PayPal.
- Literally everything, and felt like the world's gonna end.
- [Interviewer] How'd that happen?
- They got access to my email,
and they changed every single one of my passwords
for every single one of my accounts.
- [Interviewer] Do you think anyone
has attempted to scam you out of money online?
- Yeah, well...
- Oh yeah, like every five minutes.
- I would get all these scam calls.
- And I eventually just had to change my phone number.
- Two people a week will add me or text me on something.
- Hitting you on Facebook or Instagram.
- Said, "I can turn your $300 to 3,000."
They said, "Send me your Green Dot card information,"
and it was like, that was the quickest 300
I ever lost. (laughing)
- [Interviewer] Has anyone ever stolen your identity?
- No. - No.
- No. - I don't think I have
an identity worth stealing.
(interviewer laughing)
- I have never been a victim of fraud,
but I do always have a fear that my mom,
being a little older, will be a victim.
- I was a single mom with three kids,
and somebody cleared out my bank account.
It was very scary.
- Ordered pizza, but he brought one of the old sliders.
Didn't think twice about it, handed him my card, he slid it.
Carbon copy. (imitating imprinter)
I found out there's about $3,500 missing out of my account
from Singapore, and Dubai-
- Pakistan.
- Alabama. - Minnesota.
- Nebraska.
- Virginia Beach.
- All the way over in California, and I was in Texas,
and I'm like, "What the hell?"
- [Interviewer] What do you remember the charges were?
- For Uber.
- Six iPhones.
- A McDonald's charge, and it was for about $150.
What are you buying at McDonald's for $150?
- Somebody used my name as an alias.
All the felonies that he did follow me now.
Every time I get pulled over by the cops,
I'm going to jail now.
I was even locked up in the Pierce County jail for two weeks
until they figured out that it finally was not me.
- I did have somebody steal my identity,
and it was a family member,
- When I was eight years old,
somebody in my family, I will not name names,
but they got a whole bunch of stuff in my name.
I found out that I had all these bills in my name that owed.
- They thought that it would be a fun idea
to buy a BMW under my name.
Later on that year, it got repoed,
so my credit score was at 330.
- 236.
- 200.
- I'm still building my credit because of it.
That was really crummy.
- All of a sudden, I couldn't afford an apartment,
I had to put a giant deposit down.
- As a kid, you're not taught what credit is.
You're not taught that you could save
half the money you spent on a car if you have good credit.
Your credit can really be buying power.
Your credit can be something that makes your life easier.
- My mom actually stole my identity.
There were about three credit cards
that were opened under my name,
and I had 30 grand in debt.
I'd called up my mom, and just was like,
"I know what you did, and (beep) you," essentially.
"You're my mom, you're supposed to protect me."
- I'm a lot more jaded.
- Skeptical of everything.
- The way I share is different than I used to.
- It made me realize how easy it is to just, you know,
have somebody steal your stuff.
- So much stuff can be hacked into, and nothing is safe.
- People are gonna take from you,
things are gonna be stolen, you're not safe.
- [Interviewer] Do you think anyone has attempted
to steal your identity online?
- No, but they could, 'cause my password's not very safe.
- [Interviewer] Do you use the same password
across multiple accounts?
- I don't want to answer that question. (chuckling)
- Yeah, I use the same password for every account.
- [Interviewer] Do you think that's a good thing to do?
- No, I started using my sister's password though
for things.
- For me, I forget a lot of my passwords.
- Is it smart, maybe not.
For somebody with ADHD, is it smart to have
a whole bunch of different ones?
(beep) No.
- [Interviewer] You use any services
to protect your information online?
- Nope. - No.
- No. - No.
- No. - I don't think so.
- [Interviewer] Have you heard of Aura?
- I have not heard of Aura.
- [Interviewer] It's an online safety app
that protects your money, your passwords, your identity.
They'll check to see if any of your information
has been compromised.
Do you want me to see if anything's out there?
- (laughing) On me?
- [Interviewer] Yeah.
Just from your email.
Do you want me to see? - Yeah.
- I'm scared.
- [Interviewer] I'm hacking into the dark web.
- Okay.
- I'm in. - Oh god.
- [Interviewer] Ooh, high risk, five out of six categories.
- Oh. - Does your phone number
begin in 3-6?
End in 7-0?
- Yes.
- No!
- [Interviewer] Ooh, three passwords I'm seeing leaked.
Capital S and ends in one?
- Are you serious?
- [Interviewer] Lowercase S, ends in three?
Did you ever live at (beep)?
- Damn!
Oh, somebody's in my (beep).
- That means they're checking and they could take...
How did I get so much trouble?
I don't even do nothing.
- So with that service, they like send you alerts?
How's that work? - Absolutely.
It'll alert you if there's any suspicious activity
with your credit or debit cards.
- Okay.
- [Interviewer] It'll lock your credit with a tap,
and the password manager that can automatically
change your passwords if they've been compromised.
- That's crazy.
- [Interviewer] They also have a helpline that's free,
and you can actually talk to someone
that will go through and search for you,
and see where your information has been leaked online.
- Oh. - is that something
you'd want to try?
- Absolutely, especially if it's just one thing,
because I'm all about efficiency.
- [Interviewer] You can try Aura for free
if you go to aura.com/cut.
- I got you, I need that too,
'cause I got a couple exes who got my social. (laughing)