A TikTok moderator is suing the social media company for
PTSD after she had to go through a lot of really graphic videos that of course
as a content moderator, which make sure bad things don't get onto the app.
So she's seen many things that no one really wants to see.
So let's jump right into this.
So there's a proposed class action lawsuit filed in the California central
District Court where her name is Candy Frasier.
She said that she spent 12 hours a day moderating videos uploaded, uploaded to
TikTok for a third-party contracting form firm named Telus International.
So in that time, she says she witnessed thousands of acts of extreme and
graphic violence, including mass shootings,
child rape, animal mutilation, cannibalism, gang murder and genocide.
So in the lawsuit,
she also says that the working conditions there were also terrible.
So she said that in order to deal with the huge volume of content uploaded to TikTok,
she and her fellow moderators had to watch between 3 and 10 videos simultaneously.
Which me thinks they might miss some things with new videos loaded in every 25
seconds, at least every 25 seconds.
So moderators are also only allowed to take one 15 minute
break in the first four hours of their shift.
Then an additional 15 minute break every two hours afterwards.
So lawsuit says that ByteDance monitors performance closely and
quote heavily punishes any time, taken away from watching graphic videos.
So Frazier said that bite dance did not adhere to standards for
moderators, which are widely accepted across the tech industry.
So, she's looking to get a little bit of retribution for the working editions and
the fact she had said these things and knowledge just is not leaving her brain.
>> Yeah, so when I first saw this story as just the headline, I thought,
come on, you're gonna get PTSD from watching TikTok videos and I get it.
You're watching the worst ones.
But you sign up for that job and that ain't no PTSD, okay.
Then you read the details and you're like, whoa.
Yeah, that's a brutal job.
That's like a clockwork orange job, right?
And where you've got to keep your eyeballs open at all times and
watching the most horrific things that humans have ever done 24/7 with no brakes,
three at a time, 10 at a time.
That is a brutal job.
Now you did sign up for it.
So I don't know which way.
I got no opinion on the lawsuit.
They'll adjudicate that in court as to whether TikTok or ByteDance or
anybody is responsible.
But I do have tremendous sympathy for
those workers that have to watch the animal mutilation, the child rape.
I never thought about it.
But yeah, that's a job, right?
Because people are putting up the worst possible things and
we want TikTok to make sure those don't go up.
So you do need this job, but it's,
it's like I said, it's like a black mirror episode.
I can't believe somebody has to do that.
And my heart goes out to the people who do that every day.
Yeah, so quick response from the group that said there's a graphic 60 guys Telus
that its employees could raise concerns through quote several internal channels.
But that Frazier has never done so.
Her allegations are entirely inconsistent with our policies and practices.
An attorney for Fraser did not respond for that coming, but
she's apparently is supposed to be some of the process they wanted her to go through.
But at this point, I mean,
there's a highlight on what these people have to see/.
>> Real quick Jayah, look even at this job, we watch some brutal videos and
I know sometimes you even said this is too much, right?
So, but how do you fix it?
Somebody's got to watch it so that it doesn't go up on air and
more people don't see it.
I don't know that.
I've got a good answer for that.
I mean, I don't, again, I don't know if she should win the lawsuit or not, but
at the same time, probably more breaks, right.
>> Some work changes here.
>> Yeah, and it's gonna cost TikTok more money, but
you got to do that to keep the sanity of those particular works.
>> They are not going broke.
>> Yeah, and they don't look like they're going broke, that's totally right.