but if I do go press around on this I have massive density issues and that is going to
impact my extraction in this video I'm talking about five Barista mistakes that I've seen in
cafes and you've commented on our YouTube videos and told us that you're sick of seeing it happen
in cafes even I'm guilty of one of these so stick around and you'll see what it is [Music]
there is some mistake number one you've got to look after your group handles especially the
spouts they're actually pretty fragile so you can't put them on the bench a you can pop the
spouts out of the handle but if you're putting them on the bench you're also putting that
coffee grind that's on your bench into the next customer's cup so you've got to stop putting your
spouts on the bench especially if you're tamping you can't Tamp with your spouts on the bench
mistake number two if you're using a manual Tamp you can do all the right
things in your tamping Technique but if you are tamping unevenly and you don't realize
what's going to happen is when you hit that puck with nine bars of pressure the water is going to
find the path of least resistance and it's going to find its way through the short side
and the coffee is going to be under extracted and you're going to get varying shot times so make
sure that if you're using a manual tamp you're using good techniques like a spin technique with
your thumb and your finger to indicate that you have a good tamp level flat and you won't mess
up your coffees number three is good distribution now we all know how important good distribution
is to create consistency in our coffee process and then great flavors in our coffee because
there is tools to help us now dosing pots help NCD tools help if you're still filling up your
portafilter from there even if you use a dosing pot the wrong way and you are getting this uneven
amount of coffee yeah sure you might be busy and you jam that in there it looks tamped and flat
but if I do go press around on this I have massive density issues and that is going to impact my
extraction coffee's going to find its way faster through that soft section and you're going to get
a worse tasting coffee so make sure you do take the time you use the right tools or at least use
your hand get the coffee flat before you Tamp it you'll make better coffee straight away number
four is changing the height that you pour from to dictate what your coffee is now we've spent heaps
of time on this coffee training go back to the other videos where we talk about managing the air
that you're putting into coffee into the milk to produce the coffee that you want rather than being
the kind of person that goes I'm doing a flat white versus I'm doing a cappuccino it's not what
we want we want to produce milk that is dedicated to the drink froth it properly from cappuccino
make sure it's textured well so it feels good in their mouth or a flat white that is nice and flat
and delicious don't change your coffees by pouring high and low that's not how we do it and last but
not least number five is not putting your hands on the rim of the cup or the mouthpiece of a takeaway
lid the customer is going to drink from it they're going to put their mouth on it and you don't want
to be touching it where they're going to put their mouth on it now this is one that I've been called
out people have commented that they've seen me touch the rim of a glass which will be when I pick
them up to go poor latte out now we've done a lot of training in-house it's something that we are
encouraging all of our staff here and and accounts to make sure they're very conscious of it because
especially when you're busy you can quite easily grab that cup so pouring from the handle or if
you need to just get your hand away from the spout and if you're putting a lid on a takeaway cup make
sure you stay very clear of the mouthpiece and try to minimize the amount of touching you do of
that lid you definitely don't want to be putting your hand over the top and pushing it down shut
so there we have it they're the top five barista mistakes that I've seen that you've put in the
comments and if you've got more put them in the comments of this video and we'll keep
making these Barista mistakes videos thank you for watching if you haven't already subscribe
to the channel like this video and hit the Bell icon and I'll see you next time [Music]
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