hi guys I'm dan and welcome back to Wondershare Repairit professional software to fix corrupted
photos and videos we're back with another video and today we're discussing different ways to
load jpeg files on your windows computer that have become unresponsive there's a few
reasons why jpeg files might not load even when you're using a different photo viewer
so if you're having trouble learning jpeg files on windows computers make sure you watch this
video through to the end as we'll cover a few different ways to solve this problem
but before we get into the video make sure you hit that subscribe button down below
for more videos just like this now what can cause jpeg files not to load on windows computers
usually file corruption is the major factor behind why you can't open jpeg files but there are some
additional factors that may also restrict you from loading jpegs the photo viewer you're using
might be outdated keep in mind that software publishers don't continue to support outdated
versions of their software so make sure you've updated your photo viewer to the latest version
speaking of the photo viewer it's also possible that the application itself might be broken or
malfunctioning this normally happens when the program wasn't installed correctly or there are
misconfigured installation files another reason why jpeg files might not load could be unexpected
errors during saving for example if your system crashes while you're halfway through saving a file
that can cause the file to be unresponsive and not open on your system finally the presence
of malware or viruses can also prevent jpegs from loading if your computer remains connected to the
internet 24 7 there's a chance you might have downloaded malware unintentionally
which is now corrupting your personal data since there's multiple factors that can
cause jpegs not to load we'll have to try a few different solutions to fix the problem
so try these methods one by one to find one that works for you
the first thing to try is updating your windows photo viewer to the latest version available
one of the most common causes of jpegs not loading properly in windows 10 or 11 is
an outdated photo viewer so before anything else make sure your photo viewer is updated
to the latest version available here's how you can update the photo viewer on your system
firstly click on the start icon and choose settings in the settings menu click update
and security and choose check for updates if your photo viewer shows as needing an update
click install update if updating the photo viewer doesn't solve the problem
another thing we can try is loading the jpeg in a different photo viewer
you can install several third-party photo editors on your system including adobe
photoshop lightroom picasa and more once you've downloaded and installed a new photo viewer from
the Microsoft app store right click on your file select open with and choose your new photo viewer
if you still can't load the jpeg file it's most likely that it's saved incorrectly
if this is the case we can simply rename the file and save it with another extension
before we try that make sure you create a separate copy of the file so you don't lose
the original version just in case this method doesn't work now that we've created a copy
let's change the file extension to jpeg or png and try opening it
hopefully that fixes the problem but if your photos still won't load
it's time to do some advanced repairs we recommend using wondershare repair it
a fully fledged media repair tool designed to fix corrupted photos and videos
it doesn't matter whether malware or a third-party application has corrupted the file
repair it can resolve the issue in three easy steps the tool automatically scans the file and
runs different troubleshooting methods to resolve the issue even if the files are seriously broken
repair it can resolve the issue let me show you how it works firstly install and launch
Wondershare Repairit on your computer and select photo repair from the left hand menu click the
add button and load your damaged jpeg files once the files are successfully loaded click the repair
button at the bottom right corner the tool will automatically start repairing your jpeg images
once the process completes click the preview button next to each image to make sure it
looks okay finally click the save all button at the bottom right hand corner
to save these repaired images on your system and just like that your photos are repaired and you
can load them in any photo viewer that you like that brings us to the end of this video on how
to fix jpeg files that won't load if this video helped you make sure you give it a thumbs up and
share this video with others and make sure you hit that subscribe button down below and ring
the bell icon for more videos just like this in future I'm dan and I'll see you next time