- What's up everyone, welcome back to the channel.
My name's Larry Snow and in today's video,
we're going to be taking a look at MailChimp surveys.
Stay tuned, it's coming up next.
MailChimp surveys are separate
from the MailChimp surveys and polls
the merge tags that you put into campaigns.
MailChimp surveys standalone by themselves,
and they are sharable out on social media
in campaigns and landing pages.
So let's get started.
The first thing you have to do is go to your audience tab
and go down here to surveys.
So to create a survey, you click on create a survey,
but I've got one started already
so let's take a look at that.
So I'll click on the link and then click on edit survey.
So I've got some questions here
and you can see they're somewhat of a variety
and I wanted to show you some of the things you can do.
So you can ask a rating scale,
you can ask check boxes, you can ask radio buttons,
you can put in an email address
and that's pretty important,
we'll come back to that one in a second.
So to add a question to your survey,
you click either at the top when you're at your starting,
or since I've got some questions already in,
I click on add a question.
It's going to ask you what type of question do you want?
So again, you can do radio buttons, check boxes,
you can do that range score or you could do an open text,
which is let me know what you think comments wise.
One of the things that MailChimp introduced is
auto-tagging into the surveys.
So what I want to do is I want to put in a radio button
that says what is your skill level
when it comes to MailChimp?
So let me scroll up a little bit.
So the question is
what is your skill level with MailChimp
or maybe with understanding MailChimp?
So option one would be novice slash beginner,
and to add an option, you click the plus.
Option two would be intermediate
and option three would be advanced.
So let's take a look over on the right-hand side here,
we have answer type.
Again, you can change it on the fly right here
if you wanted to.
You can make a required, which is what we will do.
You can toggle an other option.
So for this, we want to look at auto-tagging.
So we want to switch that on.
And then we're going to click on manage tagging,
and we can create tags for each of these answers.
Now, why is this important?
Well, I want to get a better sense from my audience
or maybe from an external audience
what is their skill level with MailChimp?
And how I would use this is, well,
I'm going to segment out people who are more novice
and send them more basic type of things on MailChimp.
How do I create campaigns, how do I do simple automation,
something like that versus intermediate or advanced.
So that's how the tagging comes into play
and something that I would recommend.
Now I wouldn't add tags to every question
so make sure you're being precise
on what type of tagging you want to do,
make sure it's these types of questions
that they're answering so that you can easily segment out
to further either market or communicate or give knowledge to
your customer's clients, or people in your audience.
So we can create novice.
I already have that one in there.
I go in and create intermediate, click create,
and down here and do advanced and click create.
So we've got novice, intermediate, advanced and click save.
So I've got that tagging set up
for that particular question, it is required.
Now let's go up to this email question that I have in here.
Please enter your email address to be entered
in the survey giveaway.
Now you don't necessarily need to put that in there,
but it's something that I want people to be interested in
to give me their email address
because I want to further market to them
or sell to them through my products.
So I want to ask this question.
Now I do not want to make it required.
I think that would be forcing them to entering their email
for the survey,
but I'm making a little fun here
because I'm saying it's going to be a giveaway.
I'm not saying what the giveaway is, maybe I should,
but I just want to give you this as an example.
So I'm not going to add it required.
I do want to say ask to subscribe.
What the subscribe thing is
is that then that will allow you to further market to them.
So that is important.
So just because they enter their email address
for the giveaway,
they necessarily do not want to be added to your email list.
So make sure you click off ask to subscribe.
So you could say please subscribe to the SMS newsletter.
So we are done with our questions.
So from here, what you could do is click on preview
and I'll show you what I've done here with the design wise.
Maybe the green is a little bit much,
but I wanted you to get the idea.
So this is what your survey's going to look like
when you send it out to your audience,
or you send it out on social media.
So click on back to questions.
So we can either finish later,
preview or continue the design.
So this is where I added in some of the branding elements.
So you can do a logo at the top here
or any other type of image you want,
I just decided to use my logo.
You can include the MailChimp badge,
some of you, because this is a paid account,
you might not have this option.
And the custom messaging,
you can customize the descriptions
so you can add a description at the very top below the logo.
I did not do that.
You can have a change the button label,
which I did change it before it said submit,
I changed it to submit survey.
Then I also put in a custom confirmation message.
Thank you for taking the survey, please visit the SMS blog.
I have a link in here to my website
after they take the survey,
which I think is a pretty good idea.
I did not customize the survey message when it's closed
or the required response message.
Under styles, we have a background color,
which is that ugly green and the button color
and button text.
Then we can click on review.
So we have a survey title.
If you'd not enter a survey title, you can enter one here.
Basically, that's just letting you know
what it is on your end.
Then we can also select the audience.
Now, if you have more than one audience,
you want to do that here because that's important
when it gets to reporting and tagging,
you want to make sure you're selecting
the appropriate audience if you have more than one.
You also have the option
of adding survey feedback with inbox.
If you're not familiar with the MailChimp inbox,
there's a video up here that you can go check out
and learn more about that
and you can also opt in for daily summary.
I've got both of those off, we'll click on continue.
So MailChimp says you're almost done.
Now you can share your survey MailChimp survey
to start collecting results, that's a mouthful.
And again, you can go back to edit your survey anytime.
You can view the preview page.
So you have a few choices here in order
to send out your MailChimp survey.
You can share it in a campaign or automation,
you can share it anywhere by creating links
and send a website, text, chat to send out the link.
You can share on Facebook and you can share on Twitter.
So those are your four options.
If you scroll down a little bit,
you can turn the survey on or off.
Again, if you turn it off,
it'll say that the survey is closed
to the people who click the link.
And you can also edit the survey again.
Below that you get results and responses.
So what we want to do in this demo
is we want to share in a campaign or automation.
So we'll click on that link.
They're going to give us our URL
and it says it's already copied.
So from here,
what we want to do is send out a quick campaign.
So we'll go over to our campaign tab
and we have all of our campaigns.
We're going to click on create a campaign,
and we're going to do an email, regular email.
We'll call this MailChimp survey, click begin.
I'm going to edit the recipient so it's only sent to me.
We will personalize it if we need to.
Go down to the tag tag
and we'll say first name, click save.
So it's only going to me from name, subject name.
We would so appreciate your feedback, there we go.
We value your input would be the preview.
Click on save, design the email.
It's going to be pretty basic because this is just a demo.
Down here to the basic, edit out this.
So I've done a really basic edit on the text.
We'd really appreciate your feedback,
please take a moment to complete the survey.
And then we're just going to edit the button
or you could just put in a link and have the link say,
take the survey, but I like the buttons
so we say click here to take the survey.
So for the web address,
we're going to put in our copied survey link like that
and click on save and close.
So from here, what we're going to do
is we're going to click on continue,
sending to me, all looks good.
And we'll just send that now.
So here is our email that we just sent to myself.
We really appreciate your feedback,
please take a moment to complete the survey.
We're going to click to take the survey.
I'm going to do in incognito window.
So let's just do the fill this out.
How did you hear about MailChimp?
I'm going to say recommended to me.
This is more than one so we could do a Google search.
And if we did other,
we could just do direct, something like that.
I'm satisfied with the tools and options
that MailChimp provides, I strongly agree.
I can enter my email address and also check on that
please subscribe to the SMS newsletter.
And what is your skill level
with the understanding of MailChimp?
Remember, this is our tagging component.
So we're going to say advanced and click on submit survey.
Here's our thank you message with our link to the SMS blog.
So we can click on that if we wanted to, but for now,
let's go take a look at the report.
So we're back into campaigns.
We scroll down here to click on surveys.
Here's our MailChimp survey.
We can click on view report
and here is what I filled out.
Right here, it says MailChimp survey.
That's the name of our survey has collected one response
and we can see it line by line, each question answered.
And if we scroll down to our tagging setup,
which is our question five, if we click on the answer here,
it'll say Lawrence Snow has responded.
If I mouse over Lawrence,
now you now see that I have the advanced tag
added to my name.
Thanks so much for watching.
Hopefully this has given you some insight
on how MailChimp surveys work.
If you have any questions,
post them in the comments below
and I'll get to answer them as soon as I can.
Thanks, take care and I'll see you in the next video.