What's up Tangerineys! Hey guys, so we're currently standing in front of a
Farmacia Guadalajara, because unfortunately, we have a little bit of bad news.
Something bad happened to Laska and we had to pick up this. It's an antiseptic
That you put on wounds. So today, we're gonna be telling you about our first
experience at a vet in Mexico, a dog boarding place in Ajijic, and what
happened with Laska.
It's not going to hurt.
It's okay, it's okay.
We're going to make sure you heal up, really well.
Alright, so we're just gonna begin at the beginning.
That's not redundant. [Laughter] Not at all. Okay, so
We had a little staycation at Villa del Angel.
As you saw in our last video. And we were going to board Laska at a local
boarding place that had a high rating. This is the first time we've ever really
needed a boarding place or a dog sitter. For our trip to the border, we actually
were contacted by someone who watched her for us, so that was just in someone's
home. Thank You Abril. Thanks Abril. But anyway, the boarding facility required us
to get flea treatment before bringing her there. And so at this point, this is
the first time that we would ever, that we've ever had to deal with going to a
vet. And fortunately, there's one pretty close to us. So we stopped in to see
about pricing there. The vet recommended that in addition to the flea and tick
treatment, that this is a pretty high probability of getting heartworm or
Like various parasites here, so we also. Because of all the rains, and the lake, and things like that.
Yeah, so he also recommended something that takes care of that as well. So it was this
all in one thing and it was 300 pesos. But because of the size of Laska, that
was good for two months. So we went into this vet's office and knew from the
get-go that this was gonna be a huge struggle in Spanish. Tons of words that we
didn't know how to say. Yeah, every time we go to like I was gonna say the
dentist, we haven't been to the dentist. [Laughter] But like every time we get a new experience,
like a haircut, there's always a bunch of words we don't
know! Yeah, so in this case we went in there riding the struggle bus hard. But
thankfully, he spoke English which was really nice! It made the whole thing much
more simple. So that was it. We gave her the flea-and-tick treatment, it was just
a little treat. Which, I mean, Laska loves! So at this point she thinks this is the treat
doctor. [Laughter] And so we were good to go. Then we took her to this dog boarding place.
Thinking back, there were a few things that we could have done, or maybe should
have noticed. Like they actually didn't verify that she got this treatment. They
didn't verify that she had any vaccines. They just took her right back to the
place. And I mean, you could see the dogs and they're all barking like crazy.
[Dogs barking] I think I kind of assumed like "Oh, if we go in there, it might freak them all
out more." Or something. That's why they didn't let us. Yeah, and I was just
relying on reviews. Yeah, so the place gets good reviews. It was so highly
recommended and we even looked on Facebook, and Google Maps, and things like
that. Nothing seemed out of the ordinary. We didn't have any reason to think that
this would be a bad place. Unfortunately it turns out that this
was a really really bad experience for us! And we considered not making this video
at all. So everything was going according to planned. We dropped her off, we went for our
little staycation, and when we picked her up again, we went back there to pick
her up and she saw us. She started making sounds like we had never heard before!
And we boarded her in the US and had her with a lot of sitters, and yeah, she's
always really excited to see us! And making tons of noises! Yeah. Her typical husky Laska noises. But these
were like "Get me the heck out of here!"
[Laska making awful, disturbing sounds]
[Laska's normal sounds]
Completely different. Her voice sounded a little bit hoarse and she's
typically not a barker. I mean when people come over or something, unless
there's something that seems off, she's not that the crazy barking type. Uh-huh.
To me, I don't imagine that she was getting hoarse from barking. Although it's a
possibility, we really don't know. But these were like seal whines with a
hoarse voice. I didn't think anything of it at the time, I just thought she was
extra excited to see us. And when he went to go get her, she was
scratching, and pulling, and just trying to get back to us.
She finally did come around. She bolted to the gate and was literally trying to
claw her way underneath the gate. And jumping up, and looking for any possible
place that she could get out. Which again, at the time, I didn't think this was like "oh
how weird, she's trying to escape." Because that's a Husky's job if you know
anything about huskies. They're just wanting to go run for the hills!
But it did seem weird that she was less
excited to see us and more like "Let me get out of this place in any way that I
can!" Oh yeah. And at this point, we didn't see anything wrong. It was just like "This
is interesting behavior." So at this point, we asked how much it was, and she had stayed
three nights. It's a hundred fifty a night, we knew that.
And they said 450 pesos. So we paid them. After that, I thought to
ask, for some reason, like "Were there any problems?" That's something we just generally
ask when we board her.Yeah, not because we saw anything but it was just like "Did
she have to be put away in a different cage or something like that?" They said no.
We're like "okay, good to go." So we turned around and headed for the car. As soon as
we were walking away, I noticed this big chunk and like, bloody ear. Blood, mud. And I didn't notice
this before. I think was because her ears were back. When she gets happy, she just
tucks her ears right back on her head, and so that would have covered up that
part. At that point, we turned around instantly, and went back to them. And I
was at the gate like "Excuse me, excuse me!"
What happened to her? So he came back over. At
that point, he said they threw a ball, and they were playing with all the dogs.
Multiple dogs went for it and then bit her ear. Like there's a significant chunk
of her ear missing. So I feel like this would have been a little bit different
if it was maybe just a little wound or something. But this is like literal part
of her ear is missing. And so leading up to this, they did not call us, they didn't
contact us when this happened. It was very obvious when we picked her
up that it was not cleaned. It was not treated. There was still original blood
crusted on there. And perhaps they cleaned it originally, but they didn't keep it
clean. Because there was dirt all over it. No way! I don't even think that because if she had just
been rolling around in the dirt, which she does sometimes, there'd be dirt all
over her. There was really only dirt on this part of her.
So that was the first strike. They didn't clean it, well that's two actually. They
didn't clean it. They didn't call us. Third strike... We had
originally booked two nights there. Oh yeah. And then after the second night, I called
them, and I was like "Hey we have Laska staying there, would it be all right if
she stayed one more night?" And they said yeah that'll be just fine. And didn't say a word about it.
Which would have been valuable information for us to know. We might have
considered changing our plans if that was the case. Oh, we absolutely would have!
And then there's the fact that we asked if anything happened and they said no. I
feel like that's kind of the nail in the coffin of neglect, and negligence, lying.
And one more thing. It's somewhat of a minor thing considering the other stuff
that happened. But considering the rest of this situation, if this was the only
thing, we wouldn't even bring it up but. Yeah, we brought at least a week's
worth of food for her. I always like to bring extra food. A size-able container. And every time I've boarded
Her in the past, I always get back the rest of the food. And when she goes to
stay somewhere else, we know this is a fact. She doesn't eat as much because
she's in a strange environment, a little stressed out, a little excited. Whatever
it is. Yeah, so to think that we brought over a week's worth of food, and it was
completely gone. It seems a little bit like "hmm what's going on? Why?" And it's..
Plus, it's a little annoying because we were about to run out of food, and now
we have to go to Guadalajara sooner. So at this point, we're just trying to let
it all sink in "What just happened? What should we do about it?" We knew, obviously
that we needed to take her to the vet immediately!
Yeah, that was my number-one concern. I'm like
we need to go to the vet right now and get this taken care of! It was just so
obvious that it wasn't clean. They didn't do anything with it. They didn't mention
it. It was like this could have an infection by now. It's been three days, we
don't know when it had happened. Yeah. We got her in the car, went straight to the vet,
Where we got the tick, and heartworm, and parasite treatment before. Laska,
Look at me. Your poor ear! So right now we're pulling up to the vet to
hopefully get this wound cleaned up and make sure she's alright. He's great. He
took her right back immediately.
Hola. Hey. Hey.
We just picked Laska up from the boarding place and we noticed she has a really big bite taken out of her ear.
Oh, Laska.
She remembers this place. "This is where I got the treats!" [Laughter]
She doesn't. We don't know how long ago it happened.
She doesn't seem bothered by it. No. Not really, but.
Maybe she's more excited to see us.
Laska, sit. Laska, sit.
Is there anything you can do for her at this point? We can clean it up.
I'm going to give her a shot. It's okay. Good girl. It's okay. Yeah, good girl.
If anybody asks, girl. You just tell them you fought off a bear.
[Laughter] But, for example, if they were both going for the ball and
And she went to catch it, and the other dog felt like she was going to take it away from them.
It would go like this. Like a flash attack.
Okay. Super, super good with her! You can tell he absolutely loves animals!
And he cleaned up the wound, gave her two shots. Some antiseptic spray on it. Yeah, two shots. I forget exactly
what they were for. I'm sure one was an antibiotic. (In case of) an infection. So yeah. He knew
what to do immediately. That was really reassuring. What he did say was that it
had probably, based on the looks at the wounds, happened about two days ago. Which
would have been the first day that we dropped her off.
It's somewhat old. Like 2 or 3 days old.
So probably right when we dropped her off then.
Yeah, probably a few hours (after dropping her off). At the very least, a day after.
So in those two days after that happened, where it was not cleaned. She could have
very easily gotten an infection. Which is really really, disturbing, disturbing, yeah.
Disconcerting. This is - we treat her as our child. She's our dog-ter (dog/daughter word play) I know all of
you dog owners, or almost all of you, feel the exact same way. It's a really tough
situation. So if there's any positive thing about this, it's that our vet is
really good and took great care of us! Didn't try to take advantage of us. In
Mexico, we've gotten in the habit of always asking for the price first. And we
didn't do that this time, when Laska got injured.
Because we were really frazzled. Honestly, we were just like "Take care
of our poor baby!" Mm-hmm. Didn't even think about it.
And he took her in immediately. Gave her a full exam. Gave
her a couple shots. Cleaned the wound, and it was 200 pesos. Which we think is very
reasonable! So at this point, we're trying to make sense of this situation. What
should we do? Should we go back there?How should we handle this? And we're
wondering, should we put this on our Channel? And so we asked you guys on our
Facebook, and should we name the dog boarding place?
Yeah, should we say the name of this place? We
asked you guys on Facebook. We asked you guys on Instagram.
And the consensuses on both those,
Were very different! But ultimately, we're not here to destroy local
businesses. I have mixed feelings about this because like if a business is negligent,
and this is something that happens. They shouldn't be in business. Yeah, and other
dogs, or people shouldn't be at risk. On the other hand,
Like accidents happen. You don't want to ruin
someone's livelihood because of like one incident. One accident, yeah. So we posted a
few pictures for you guys, and asked what you thought. What we think is probably,
Two of the most important things that we got from your comments are that one - laws
about. Thanks for the kisses! [Laughter]
Laws about slander and libel are much different in
Mexico than they are in the US. So there's different laws surrounding that.
If anyone has details on that we'd appreciate them because no one went into detail I don't think.
The other thing is there could be retaliation
against our channel, against us personally. Because this is where we're
living right now. And we definitely don't want that! If anything were to happen to
this channel, we wouldn't be able to continue putting out videos about Mexico
for you guys! So we kind of have to be careful about that. In this case, yes
these accidents happen. But I think they handled it very very poorly! And then
they straight up lied to our face about it after it. Yeah, so at very least we're
not going back there. And what we ultimately decided, whether we should
tell you the name of this place and include it in a video or not. If you
absolutely want to know because you're worried you might take your dog to a
place that's not going to take very good care of them, or that something like this
might happen. Please email us with the title "dog safety" "dog safety" Because
we're going to set up an autoresponder. I imagine, like any other time we invite
you guys to email us, we'll get hundreds of emails. So please put "dog safety" in
the title and we will just automatically send you the name of that place. That is
our experience with this. Let us know what you guys think about this situation.
I mean the vet said that her - at this point she will always be missing a chunk
of her ear. So that's a little bit, like as dog parents, I'm sad to know that. Like
I'm almost like "Could we have done a better job to protect her?" Or do more
research, or been more careful, or something? And hopefully, she heals up besides
that. Mm-hmm. If there's no infections or
anything. Let us know what you guys think the comments. This is, I would say, our...
Probably our worst experience in Mexico in seven months.
Yeah. So thankfully it wasn't worse.
And things happen. They do happen. Sorry this
video is a little more somber than our typical video. A little bit of a bummer.
Sorry. But if you didn't like this video, go
ahead and subscribe because our other videos aren't like it. And give it a
thumbs up anyway, not because you're happy that Laska got hurt, but because
you know, you like us. [Laughter]
And!
GONG THAT BELL!
So you get notified the next time we put out a new video. A happier
one. And we'll see you there!