In this video,
you will learn the top five reasons
to use Salesforce for invoicing.
There are a lot of reasons
why combining your invoicing system
with your CRM solution can save you time,
money and many headaches.
Salesforce provides a ton of features
to make invoicing more manageable,
and more accessible.
My name is Micaiah and I'm with Chargent.
We're dedicated to helping aspiring Salesforce payment geeks
like you to be a superstar for your organization.
And to that end, the Chargent team made a special checklist
for you on 10 ways to make Salesforce payments safe,
easy and profitable.
And you should download it now with the link
that is in the description of this video.
Here are the top five reasons
to use Salesforce for invoicing.
Reason number one,
invoice automation.
One of the most significant benefits
of creating online invoices with Salesforce is
that you can automate the entire process
Salesforce enables you to create automated triggers
which will automatically deliver email invoices
to your customers.
Your organization can customize process flows
to whatever process best suits your needs.
And when you combine the power of CRM technology
with invoice automation,
you will get paid faster.
After all, Salesforce already has all of your customer data,
information on products and the pricing for orders.
This means that fields can be prefilled for your invoices,
and there won't be any manual input.
This clearly lowers the amount of labor going
into each and every invoice and that saves you money.
Reason number two is to minimize errors.
If you are still doing snail mail invoicing
for your accounts receivables process,
then you know that it takes a lot of time to print,
and then send those invoices.
When you do receive payment your team has
to manually enter transactions into Salesforce,
they may also be re-entering data from the payment systems
that aren't connected to your order management system.
All of this requires a human to enter data.
At any point where someone's doing something
by hand you run the risk of human error,
might be hard to track down and to resolve.
We all know that this has a high cost of labor.
Studies have found that 3.6% of all invoices contain errors
and companies processing more
than 350,000 invoices a year said
that invoice exceptions were responsible for creating 36%
of all supplier related phone calls.
That's an astonishing number.
So instead, when you invoice your customers digitally
through Salesforce,
there's just less risk for human error.
And if you make a mistake,
Salesforce allows you to quickly find the mistake
and then reissue an updated invoice so
that your customer can pay immediately.
Working in Salesforce
with well integrated systems dramatically reduces
the places you can have errors.
Reason number three, get paid faster.
Pure and simple when you use online invoicing software
to automate you will get paid faster.
When you combine Chargent with Salesforce,
you get a lot of extra features
that cut out many unnecessary steps
in the payment process including the system can create
an invoice as soon as a defined trigger condition is met.
No more waiting for regular invoice batches to process.
Instead, invoices are sent right at the moment
that the customer owes you money.
Using Salesforce to process invoices,
you won't have any more delay in the invoice delivery.
And after completing a payment Salesforce immediately
and automatically records the customer
and the transaction details.
Employees no longer have to register these payments manually
and your business eliminates delays
from processing and from reconciling payments.
Reason number four is reduced cost.
Every business wants to get more customers.
However, the more customers you serve,
the more invoices you're going to need to send.
And if you are sending paper invoices,
then you have to deal with the fixed cost of each invoice
that you send out.
Studies show that each of these invoices cost an average
of $7.99. That's per invoice.
Online invoicing can cut these costs dramatically.
On average businesses report $3.13 per invoice.
There's money to be saved in processing as well.
Businesses pay up to $3 to process each paper check
and processing a bank transfer payment typically cost less
than $1 per transaction.
Overall, that's tons of savings.
Okay, reason number five,
it's better customer service.
And to me, I think this is one of the most important.
Now when you use Salesforce for invoicing,
you're also saving your customers time and hustle.
So when you add a pay now button to your Salesforce invoice,
your customer can quickly pay with a card
or a bank account whatever they prefer,
and they won't have to take time to write a check
and then find a stamp and finally drop it in the mail.
Does anybody really want to be doing all of that?
I know I don't.
Most importantly since payment
and invoice details are already directly inside Salesforce,
when your customers do reach out,
any teammate can help them quickly.
Your team can view and even resend any invoice
at the touch of a button.
I want you to check out this next video
where you'll learn how
to get paid faster using Salesforce billing.
My name is Micaiah and I'm from Chargent,
where we help aspiring Salesforce experts like you learn
about payments.
So click on this next video and I'll see you over there.
Remember at Chargent we're always here to help.