Hey guys, it's Ginny Silver.
I know that many of you California Edd unemployment claimants
are awaiting or deferred new claim to be applied to your
UI online account.
If you previously were awarded a new claim and that new claim
was approved but was deferred, you would have received this
exact notice in your UI online account because many of you
are still awaiting this claim to be added to your account
and we do not have an update from the Edd yet.
I wanted to go through a few things with you.
Number one is that if you see the Reopen Claim button appear
on your UI online dashboard, yes, you should click it.
I asked the Edd specifically if claimants who are waiting
their Deferred new claim should click and fill out the information
required in the Reopen Claim button and the confirmed that
yes, you should click through the Reopen Claim button and
follow the steps.
Now in most of my videos, I gave an estimated wait time of
about two weeks for Edd to update your claim with your new
deferred claim.
This two week estimate was based on the EDD's usual turnaround
time for applying extensions or new claims.
Now two weeks from the expiration of Fed Ed brings us to
9/26. If you do not see your account updated by that point
in time, this was just an estimate on my end.
But if you are still not seeing that DNCP applied to your
claim by September 26, after that two week wait time that
I estimated that would be the point in time that I recommend
calling in to customer service to check on the status of
that deferred new claim.
Now I do want to share this information with you guys.
I have had several subscribers report that they did file
a new claim were awarded a new claim received the notice
regarding DNCP, not an Invalid claim notice, but the actual
DNCP notice that I showed in this video earlier and because
they are still waiting those subscribers called into customer
service. All of those subscribers also followed up by telling
me that Edd customer service told them that they were incorrectly
awarded a claim when they did not qualify and Edd failed
to send them a determination letter.
Now, as soon as I started receiving that report from multiple
viewers, I contacted the Edd immediately to try to get more
information from my contact in the media Department.
So I wrote into the Edd and I stated that I was receiving
this feedback.
I asked them to let me know the following.
Number one.
Is this possible?
Has Edd awarded claims by mistake when claimants didn't qualify?
And would they now be revoking those claims months later?
Number two, I asked them when should DNC be updated in a
claimant UI online account?
It is nearing almost two weeks for most since the end of
their feed, and typically updates would be applied around
two week Mark and third, I asked, Edd still has not updated
its Twitter benefits, your end page and other publications
stating the twelve month lag period requirement for a subsequent
claim. Because Edd has been misinforming claimants about
this twelve month 18 month issue, I want them to correct
those. My contact in the media Department let me know that
they would bring this issue up at their meeting on Friday
today. But unfortunately, when I followed up to try to get
any available information, the only thing that my contact
told me was that they were not able to get that information
today. So you guys, I am trying to get answers for you.
I am trying my best to get attention brought to this, but
at this point in time, if by the 26th, you do not see that
deferred claim which was awarded to you and you receive that
letter and you don't see it updated in UI online after the
26, then I would start to call into customer service to see
what is going on with your claim.
So please let me know in the comments down below.
If you are deferred new claim, have you been awarded with
your new claim yet?
Did you receive the reopen claim button?
And if you are still awaiting your claim, have you called
into customer service yet?
If you need assistance in calling in all of my call tips
are in the video description.