packshot creator is the expert in
product photography since more than 15
years now we work with companies in
different industries who come to us to
get advice about how to shoot products
better and how to be more efficient of
course if they work with a photographer
they need to send the products they have
to wait so it's a very long process
we provide automatic systems
user-friendly and advanced software
we'll train the the team and enable them
to do everything themselves when we
started in france
the growth was very fast and now we are
in 35 countries we have 10 thousand
customers and to coordinate a huge
worldwide project we need very
professional tools we used to work on
different softwares
it was hubspot for the marketing and
sales it was sage for all the invoicing
etc
and zendesk for all the after sales but
everything was disconnected it was for
me really complicated to get fast an
answer to the different questions i had
printed or export from
product
to product from software to software it
was very messy and we have a huge lack
of productivity
the the advantage of zoo one is that
instead of looking for all the
information at different places we have
everything within one tool it's a
complete workflow from the adwords to
the financials everything is connected
on the same interface i have the access
to the different companies the different
contacts
i know if a technical guy is in contact
with a customer
i know when the system was shipped when
it arrived we have access very easily
and very fast
to the information we need when you
migrate a software you have a lot of
data a lot of personalization
customization you you need to migrate
especially after 15 years but zoo took
care of everything and
the shift was very easy what i'm able to
do with zoho is i can import html codes
and email templates that were available
on our old software that we used which
was hubspot i export the html code and i
can import them directly onto zoho and
then i can use it in the workflow rules
that i have been working on in addition
to the thor support team we are working
with a premium partner to have local
support in french it was very important
for us to be ready as soon as possible
and this fair help us to make the
transition
and the learning curve
even smoother
so first the marketing department will
work with the campaign to to get leads
the sales department will will get the
leads through the crm
they can create their offers orders etc
after that everything is given to the
administrative part to create the order
the invoice to do the shipment to have
though
inventory
and then we have zodesk where all the
customers can send requests if they have
technical questions we are more
efficient now we can do more with less
people thanks to using one tool
we could divide our budget by five
instead of asking 10 questions a day i
just need to go on the software to find
the information i need we're already
doing great things with it and i'm eager
to see what we'll be able to do with
once we're using it at its full
potential what we are selling at patreon
creator is efficiency and productivity
and this is exactly what we have found
with zoh the communication is something
which is very important in a company and
so one really enables to to put
all the requested information
that we need within one unix software