- Here's what to do when your iPhone volume
goes down automatically.
First thing, pop it out of that case.
- All right.
- It's possible you got a cheap case and it's-
- I did not get a cheap case. - You didn't get a cheap case,
but some of the cheap plastic cases,
they can, you know,
they're not perfect fits and they can really
jam up your buttons.
I had an iPhone 4, in a cheap plastic case.
And over time it really got the power button stuck.
- That happened on all of those cases.
- Yeah. - 'Cause the little, yeah.
I worked at Apple during those days.
- Once out of the case.
- Here's the volume button.
- Check out those volume buttons,
make sure there's not any gunk on there.
- Right. - And clean it out.
- So, antistatic brush or toothbrush that
you've never used before.
You know, feel free to be a little aggressive.
- Yeah, any dirt or gunk can kind of jam up
that volume down button.
You wanna make sure it's as clean as possible,
and just pressing that button, make sure you're getting
a really good click out of it.
If it's kind of mushy, or you're not getting any
response at all, it might just be stuck.
- It might be stuck.
Well, if it's stuck, it's yeah.
They would know if it's stuck.
- But if the volume button feels good to you,
we need to go into the settings app
and take a look at a few things.
The first is change with buttons.
So, open settings,
scroll down and tap sounds and haptics.
Then under ringer alerts,
change with buttons,
the volume of the ringer and alerts
can be adjusted using the volume buttons.
When this is off,
now you're setting volumes independently of each other.
- Do you want your iPhone ringer volume to go
up and down with the volume buttons on your iPhone?
A lot of people think that the volume buttons are broken
or it's just going down automatically, because they've
been hitting the volume down button or even accidentally.
- Yeah. - And then all of a sudden,
the phone's not ringing.
I, personally, turn off change with buttons
and put it right in the middle.
So that I can independently control the volume
of music or YouTube videos.
But I'm always gonna hear my alarm, 'Cause-
but David is.
- I like leaving it on.
- He leaves it on.
- Nice and easy.
So, it's we're not telling you that
there's a right way and a wrong way.
We're just saying that my way's the best way.
- Yeah. - And be careful of this.
- Yeah. - Just understand
- Check that out.
A relatively new feature, reduce loud sounds,
could also be automatically lowering the volume
on your iPhone.
So, above that ringer and alerts slider,
tap on headphone safety.
You'll see this reduce loud sound switch
which is designed to protect your ears.
When the volume is way too high
and Apple can detect that
and they automatically lower it
so you don't blow your ears out then they'd get sued.
- Right.
And it's bad for you.
So like,
I almost thought let's not put this in this video
because it's such a good idea to have this on
to protect your hearing.
Especially you young kids out there, you know
'cause really, it's not like you can't hear it
if reduce loud sounds is on.
You can still hear it.
So anyway,
but this is not a video for children.
This is a video for adults
and God knows you're old enough to make your own decisions.
- Yeah. So you can turn that switch off.
Now a lot of people say that this switch
is grayed out for them.
And there are two explanations for that.
The more likely reason is that it's just disabled
in your region due to your regional laws
protecting your ears
and Apple can't supersede that
'cause they don't wanna get sued.
- Indeed.
- A less likely explanation is in screen time.
Let's go back to the main page of the Settings App.
Tap on screen time
and tap on content and privacy restrictions.
Scroll down to reduce loud sounds and tap on that.
Enter your screen time passcode.
If this is set to don't allow it's gonna gray out
that reduced loud sound switch.
So, if reduce loud sounds is on,
and this was set to don't allow, you couldn't turn it off.
- Indeed.
It's a good setting for parents.
- Yes. It's unlikely.
But it's possible.
This is a feature that was introduced through an iOS update.
If you wanna keep up with those iOS updates
please subscribe to this channel.
- Yeah. And if you don't care
about iOS and you just wanna help us out
please subscribe to this channel.
- Yes.
Next up, back up
and DFU restore your iPhone.
There could be a hardware issue with the volume button
- With backing up your iPhone.
iCloud is the best bet.
It's the easiest.
It works.
If you wanna use your computer
because you don't have a bunch
of iCloud storage available,
David's gonna tell you what versions to use.
- If You have a Mac running macOS 10.15
or newer you'll use Finder.
If you have a PC
or a Mac running 10.14 or older, you'll use iTunes.
Same is true for the DFU restore.
The DFU restore is a bit of an intensive process.
We'll link to our DFU restore videos
in the description section of this video.
- Yeah. We wouldn't leave you alone for that.
- Yeah. - We'll hold your hand
and walk you through the whole process.
- If after the DFU restore
your iPhone volume is still going down automatically,
there's probably a hardware issue with the volume buttons.
- And unfortunately there's not much
you can do about it at home.
If your iPhone is still under warranty,
take it to the Apple Store.
If it's not under warranty,
and especially if it's an older model,
you might wanna go to a mom and pop shop
because they might have a better solution for you.
As far as I know,
Apple will not replace just volume buttons
'cause they're kind of buried in there, in phone.
You gotta disassemble the whole thing.
It's not an easy repair.
- It's a difficult repair,
maybe you just get a new phone
if it's an older phone at that point.
- That's right.
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Thanks for watching this video,
what to do when the volume
on your iPhone goes down automatically.
If it helped you fix the problem
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