hey it's patti scharf CPA and co-founder of catching clouds the leader in
e-commerce accounting today I want to just tell you about a conversation I was
having with a couple of other accountants they both specialize in
e-commerce and one of them was saying hey I've got this opportunity to work
with a client but they want to use QuickBooks Online so you know what what
would you guys say or do in this situation
and one of the other people in a group was like well you know you could
consider working with QuickBooks on I know you're a hundred percent zero only
but you you could consider working with QuickBooks Online and you know maybe
opening up additional markets and more services and I was just like oh oh no
and it's not because I don't like QuickBooks Online it's I've got a couple
of thoughts on this and one is the the ik at the the clients that we're serving
they aren't accountants that's why they're coming to us and they are
trusting us to know the right tools to use for them so I would hope that they
would place enough trust in us to pick that tool if they're really
adamant and they maybe they are super tech savvy maybe they're our CPA and
just want somebody else to do the day-to-day bookkeeping great fine and
and they love QuickBooks Online great I would just be like let me introduce you
just somebody else who uses QuickBooks Online but I wouldn't change my own
practice and work with other tools and let me give you a little bit more
context on this so I actually used QuickBooks QuickBooks desktop and
QuickBooks Online QuickBooks it like all the QuickBooks is from like 2005 to 2016
as late as 2016 we had one last client that we didn't have the heart to fire
until we were like we just can't do it anymore
unless I want to just do the bookkeeping forever more so so we I've used
QuickBooks a lot I've got no problems with QuickBooks but here's what happened
back in 2013 I think maybe even earlier maybe two
thousand twelve but definitely 2013 I was like okay I need somebody else in
here to help with the bookkeeping and I'm not gonna do it all myself I'm
building a business and not a job so I need to standardize my processes and
things like that so I was like okay well with this situation with QuickBooks
Online and integrated with Bill comm for example you do it this way and with Xero
and Bill comm it goes the other way and it was just I found that I was having to
duplicate all of the processes it was super confusing for my team when when
people weren't as tech savvy as me it was really hard to train them because
they just be they get mixed up about you know not understanding the workflow and
things like that so so I made the conscious decision and it was a
strategic decision in 2013 to only pick one tool and run with it and that ended
up being zero partially because I just loved it the more you 0 the more I liked
it the more I used QuickBooks Online the more hated it
but that's a personal preference thing but the other reason was around that
time we started specializing in e-commerce businesses and at that time
it blew away the competition as far as being able to integrate with other
systems and things like that so it was really a no-brainer for me to become 0
only and I would never pick up well never say never but I have no intention
of picking up another tool just because it's not necessary you can do everything
with Xero that you could with QuickBooks Online and I would say vice-versa too so
it really comes down to personal preference you hear me say this all the
time over and over I guess that's my soapbox
I hope you liked this video if you did please like share comment and actually
if you're using QuickBooks Online or you're using Xero and you have a
preference and you you can articulate why leave me a comment down below
because I'm just curious to see and I'm always kind of keeping my eye on the
industry and seeing where things are going so I hope you liked this video and
I'll catch you later