Everyone has challenges with employees. It's not uncommon, it's frustrating. To be
honest in business, it's all people game. If you could really nail this people and
understand people and better manage people but more importantly bring the
right people into your organization, it's a game changer.
In this video, I'm going to share some things that have helped me better manage
people over the years.
First off, I'd like to say the people that you're having challenges with, are
they even the right people and should they be working in your company? If the
answer that is no then you're probably wasting your time trying to manage
people who just don't want to be managed, who don't care and just don't want to be
in your organization. So I recommend not wasting your time and parting ways with
those people. I definitely understand that you want to figure out how to fix
some of the people that are there right now and manage them better and there's
definitely some ways that you can do that. One of the things I like to ask you
is what are the core values of your business? Have you even created them? Your
core values aren't just something to throw up on your website or throw in the
walls of your company. It's something that you, your managers and everybody in
your business needs to understand and live and die by. This is something that
we've gotten a lot better with and it's made a major difference once you really
nailed this. And once we put our core values together really understood them,
we actually use those core values to do our employee reviews. We also use them
when we're hiring someone and we also use them when we're dealing with an
employee issue. We really go through each one of our core values and the ones that
aren't lining up or where there's a challenge with an employee. We were able
to address those head-on it actually makes it easier. And if we mutually
realize between us and the employee that they're never going to line up or have
this one of those core values then usually it makes sense that we mutually
part ways. Just to give you a better understanding in my business, we have 6
core values. Lead and innovate , committed, integrity, teamwork, empathy and respect.
And last but not least, fun. Again, we live and die by these values and it's really
important to us that the people that are on our bus also live and die by these
core values as well too. So what I found that's really important is that when
there is a challenge or something that's starting to happen, it really needs to be
addressed immediately and head-on. If you just put your head in the sand and allow
certain things to happen in your business, where you see something that's
off with someone or they're acting differently. Usually we found that
there's something going on in their personal life or there's just not
something that they're getting or like that's you know in their job. Maybe
they're in the wrong seat and we need to be shifted somewhere else or maybe
there's something happening at work that you don't know about from some of the
other employees. So when you're having an issue with any employees, it needs to
be addressed head-on if not, it can become toxic and it can literally become
like the plague in your organization. One negative person in your company that
goes on for some time without being addressed, it'll absolutely wind up
spreading to other people and I'll wind up becoming a very big challenge and now
you'll be dealing it with multiple employees. So make sure you're addressing
it head on nip it in the bud. Sometimes they're actually silly little things
that can be addressed but if they're left unaddressed, it'll be a big
challenge. Culture is a big thing that I talk about
in a big thing that we've embraced and implemented and have created in our
business and what's really amazing and you might say, "Well, what is a culture
have to do with managing a challenging employee?" Well, right now you might have
some employees that you just need to go address head-on like I mentioned before.
But if you focus on creating a great culture, what will happen is over time
and what's happened in my business is we having a culture of amazing people and
now my business has become self filtering. If someone happens to slip
through our rigorous hiring process and is not a good fit or isn't lining up
with their core values and does it make sense for our culture, it's bringing that
person right to the surface and giving us the ability to see that and address
it head-on, so we can solve the issue right away. So as I wrap up here, it's
really important that you have the right people on the bus. It's really important
that you have the right managers. People leave because of their managers not
usually because of the company. If you have the right management team in place, if
you have the right culture in place and you have the right team, it'll make it a
lot easier to manage employees and to hopefully not have to deal with any of
these issues at all. I hope you had some great takeaways from this video. Please
comment below and whatever those takeaways might be or if you have any
questions, I'd love to hear your feedback. and I'd love to answer any questions
that you may have. I also ask you to please subscribe to my channel. Thanks
for tuning to the Grow by Joe. I wish you nothing but success. Good luck with
managing your employees, good luck with building out your culture and good luck
with growing and get to that next level. Take care and we'll talk soon. Have a
great day.