- Hey everyone welcome to the WordPress Wednesday.
My name is Kori Ashton.
And in this very short video I am going to show you
why more than likely what you're Googling for or
searching for is: why can't I see the Plugins area in
my Dashboard on my WordPress website?
So I've got three possible solutions for why you
can't see that area alright.
So let's look and see why you can't see that area.
You know what, before we do though.
Would you please go ahead right down here
in this corner there's a Play icon.
Will you click Subscribe because every single Wednesday
I'm doing a video like this that's going to help you
with your WordPress website.
And if you have specific questions you're more than
welcome to leave them in the description box below
or send us a Tweet.
Right here just below you're going to see @WebTegrity
that's where you can send us a Tweet and get
some WordPress questions answered, alright?
We just love helping out the WordPress community.
We're a couple of developers here.
Me and my team down here in San Antonio, Texas
we do all this nerd stuff.
So alright, if you're logged in your WordPress site.
And you cannot see the Plugins tab, like this.
So when you click Install Plugins, you can't see
anything like this.
If that's going on right now, I have three possible
solutions for you alright?
Solution number one.
Your role might not be set to Administrator.
So whoever added you as a user to your account.
You need to be sure that whenever you go to Users.
And you go to Your Profile.
I'm not going to click on there because you get to
see all my credentials.
But, once you click on that you should be able to see
your name, your email address and your role
right next to it all in a little row there.
You should be able to see what role your set to.
You should be Administrator.
If that is not set to Administrator,
that's problem number one.
Another problem could be, very potentially, that if you
had your website built by any sort of web-development firm.
They might have locked down the ability for you
to see plugins.
As well as the Appearance and change your theme.
Just because, security purposes, we don't want any
additional code added.
Or perhaps their trying to lock things down and not give
you an area to potentially break your website.
But, you can connect with that development company
and say: hey have you guys by chance hidden that area
could I get another plugin installed?
Alright, third and final option.
And this is probably the most common option of why you
can't see that.
More than likely you are sitting on a WordPress install
from the .com version.
So what the .com version is, there are two different
versions of WordPress out there.
There is .org, which is this website here.
And there is .com.
It is the exact same product, really truly is.
However, whenever you click here
on the WordPress .com version.
And you have a hosting with these guys for free.
Or even sometimes when you do an upgrade paid version.
They kinda limit what sort of plugins you're allowed to
throw into your website.
So they actually remove that area.
You're not able to just add a whole lot of customization.
So it's one serious, serious bummer with using
the .com version.
If you wanted to still have the same powerful punch of
Wordpress and have your blog or your WordPress website.
Have the ability to have plugins or change your theme
easily or perhaps purchase a premium theme and install it.
You're going to want to use the .org version.
However, using the .org version requires that you go out
and purchase hosting from a hosting company.
And that's the added expense.
But, of course, you get unlimited options on adding in
free plugins, themes and you can even do premium plugins
and premium themes.
So I hope this video has helped ya'll kinda come to the
conclusion of why the heck you can't see the Plugins area.
If you have any other questions like I said earlier
be sure to throw them in the description box below.
My name is Kori Ashton
and I love doing WordPress Wednesdays.
I'll see you next Wednesday.
Bye bye ya'll.