hey y'all we're jimmy and lisa will find this camping
where did you find us camping today who knows
so where did you find us camping in elkhart indiana we're up there a lot
we really like indiana um just because we like the area when it's not winter time
because i don't plan to spend any time up there in the snow in the freezing cold
but as many of you probably know we are brand ambassadors for keystone rv company
and they held their first ever ambassador meetup meetup at the elkhart 4h
county fairgrounds i probably got that all wrong but it's at the fairgrounds in elkhart indiana
and we were there for three days two nights with some other brand ambassadors i think there were
six rvs there in total so six families um we had a good time we got to hang out with one another
learn everybody else's story what they're all about
um we got to tour the customer service center and today we get to tour the customer service facility
um learn about how they handle customer service and meet all the people in customer
service for keystone which is units that they have to take back and work on there
it's where if a dealership orders parts it goes through them so we got to see like the whole huge
warehouse area where everything is stored there's a lot of stuff in that warehouse yeah the building
doesn't look that big from outside but when you get inside like there's there's a customer service
department that's dealership designated and then there's a customer service department
that if one of us calls an 800 number or one of you calls in um you get a different group
of people so everybody kind of specializes in their little niche um but we had to check out
all that we got to go to the corporate office got to see some of the big guys in there yeah
i got to meet some of the big wigs and some of the management and that kind of thing
that's something we sat down they ate a lunch with some of them some of the i guess the president
jeff jeff was there yeah so um it was a good it was a fun time what the keystone corporate office
and i believe these were painted by children of employees
and then we all got to break off well you got to go somewhere else first that you really liked
oh well the second day is that what you mean the second day we got to go um i think it was
called the engineering that might be wrong but it was i think it was the engineering department
so where they're coming up with new ideas laid down the center deflected 1.321 inches
it actually um completely 100 percent mimics the stiffness properties of a three and a half
millimeter blue on top and 2.7 millimeter on the bottom new things that aren't necessarily bells
and whistle things i mean they they are coming up with that but some of the air conditioner
stuff they're working on because you know some of us are having a little bit of issues with
you know everything that's cool yeah so so they're working on different ideas of making
your air conditioner run more efficient with the type of um like the duct tape the way it's
all put together and so again that's not a oh look at this new great thing keystone's
got you'll never see it it's in your ceiling it's in the ceiling but it is woohoo cause
means your your air conditioner works more efficiently and we all know we need better
we've never had an rv we've never had an rv that the ac was like like your ac at home so
they're working on that they also showed us a couple things with the key tv um the key tv for
keystone you just plug in and everything works you don't wear out moving all your coax cables around
and there's no splitters and all that kind of everything's like color-coded so no splitter so
if you have your satellite you plug it in and then behind your tv you plug it into the satellite hole
there's no wondering what does what and having to reprogram your tv every time you want to use it
so again no flashy lights bells whistles but it makes your experience more enjoyable and
they showed us everything about their solar their 200 to 400 and 600 watts solar they actually have
they had one not a camper they're set up but they actually had the like a display and it had an air
conditioner sitting on there with their 600 and they were able to run an air conditioner with just
the solar power of the other 600 so and they got to show us so if you get the solar i think it's
the four or six hundred you get the app so you can actually like in real time monitor your solar
see what's coming in and see what you're using right like see what you're putting out so like
you could turn the hairdryer on and watch it and what it tells you is at your current load
this is how long your batteries are going to last right now so when you turn on the hair dryer or
an air fryer which drains it pretty quick or all of the above ac you know whatever you can
see how you're using that solar and how long it's going to last or how quickly
it's going to go away because you're overusing it so that was kind of like a geek out session but
it was the whole thing there was pretty geek out session it was pretty cool though to see you know
they're not just trying to come up with the fancy ooh ah kind of effect stuff but the things that as
rvers they're trying to make things better for us in the long run and we really appreciate what they
showed us and what they've done in there uh you just don't realize sometimes behind closed doors
what's going on what's going on you just think you get into your rv and you turn the air conditioner
on you get in here and you turn the lights on um they do tons and tons of research on there
so it was interesting to talk to the guys behind the research and ask questions i'm sure they're
not used to getting tons of people in there to ask questions so they if we were a small enough
group but um it was nice to be able to one-on-one ask the guys that know the answers because they
do all the research and stuff before it hits the market so and then the biggest i think thing that
we got to do with the last day we were there was everybody split up into their own brand brands so
if my if there was a montana there they got to go see the montana plant if there was a fusion fusion
there we got to go see the fusion plant so we did get to go through the fusion plant uh we've been
through it a couple of times but this is the first time i think we've been through there without it
without anybody working yeah normally when you go it's um which is interesting too to see them to
see it actually happening but normally when we've been we're there and the the folks are working so
you have to kind of stand back and watch what's going on because they're very quickly working and
you don't want to get in their way and slow down their production but you only kind of get to see
it from the sidelines so this time when we went um it was after hours it was after everything
was slowed down so we were able to take a complete tour actually touch things see things and the rvs
the frames the rvs normally you get to watch like the whole process as it comes down the line
this time because they weren't running we didn't get to actually see things moving down the line
but the line was still full so we got to see from start to step two to step three because
all of those pieces were there and we were able to go up to the second level and look down and
like see the roof from the top before i guess the framing and the the structure of the roof before
the whatever the roof is made of i know sorry the trusses and all that the pvc or whatever the
roof is made out of i'm not really good with the technical terms like that but whatever the cover
is you know when you get it you get it home you can go up on the roof and you can look at it but
you don't ever get to see what's inside of it so i thought it was cool to be able to go when it's a
whole lot slower and you're able to really really sit down and look and see what's going on stick
your head inside the walls stick you know look underneath yeah look underneath the camper and
they said last couple times we were there we kind of had a we got to go up and look at it but then
we had to back up just so somebody can work and we you know you don't want to get in their way so
this time since there was nobody there we got to literally take our time and look at every
single thing so we did a lot of video on on it so we're going to show you guys what it looked like
why it was why i was shut down and see how they literally built everything and let me just say
most brands out there i think you can schedule a tour if you're going to be up in the area goshen
indiana up in that area you need to take a tour you can contact your manufacturer and i think i
think just about all of them will let you take a tour i'm sure you have to schedule a time but um
you will appreciate your camper a lot more if you see exactly what goes on to it and
yeah it's kind of neat to see that like literally they bring it in and turn it upside down the frame
to do some work and then they flip it back over to do the rest of the work and then that's what i'll
put the walls on it yeah and then they put the walls they put some of the some of the things are
like put in place inside before the walls come up because otherwise they wouldn't fit through
the door or it would be harder i don't know it's just kind of cool to watch so um hang out for a
minute jimmy's got a cool video he's going to show you kind of step by step our tour of the factory
so we hope you guys think that was neat as we did you get to see basically the start of the camper
all the way to the end um well a lot of people don't think about it like you know you watch a
house being built if you're driving through a neighborhood or your neighborhood or your own
personal house being built you kind of see how it goes together and when you're in your rv it
kind of seems like it should be a similar process and i guess in some aspects it is but it was like
very different it's like 14 or 16 stations i think until it gets from getting to the end so we hope
you liked that part of it because we really really enjoyed it um thank you to keystone keystone
letting us go through there and letting us making us a brand ambassador we do appreciate it um
that's basically all we got all we got for this video so if you guys are liking these as always
make sure you give us those thumbs up and if you're really liking them make sure you subscribe
and ring the bell ring that bell so you don't miss the next video comment let us know share
it out if somebody wants to see what it looks like in a fusion fusion factory share it not even just
a fusion factor any factory because some people don't know they're all pretty similar the way
i mean you know i guess different components but all in all i think they all kind of go down
the line the same way um maybe not a class a or something because i don't think about that we've
never toured any of those plants but um maybe we will maybe we'll set up one of those and see if
we can see a classic one all right guys until the next time you find us camping safe travels y'all
you