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- Hi, my name's Brenda Cantrell and I'm the brand ambassador
at Unclaimed Baggage Center.
We kinda say you know, we're an amusement park of shopping.
You just, it's a fun thing to do,
it's a fun place to come
and it's, we're a lot of fun people to be around.
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So Unclaimed Baggage Center started almost 50 years ago
in a tiny town in Alabama.
And now it's a national tourism destination.
And when people come in they just truly never know
what they're gonna find.
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You can tell the people that have never been here before
when they just walk a few steps into the store
and they just stop and look around in amazement.
They're shocked at the sheer size of our building.
It's over 40,000 square feet, and we cover a city block.
But we stock about 5 to 7,000 unique items
to our sales floor everyday.
Some of the craziest things that we have found
would of course top the list is the live rattle snake.
Mummified falcons we've had in the past,
headdresses that are very old.
Things that belonged to celebrities at one point.
Vacuum packed frogs in a suitcase.
Probably take the cake.
(frog croaks)
Another interesting thing is the movie Labyrinth,
the character Hoggle,
is actually in our showcase.
There was only one made for that movie.
And there's a cult following for that
and we have Hoggle here in our showcase.
The found treasures are really just a highlight
of your time here in the store.
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- So this is just our unclaimed baggage experience.
It's where a guest gets to go through an unprocessed bag
only one person on staff has seen the contents.
They've just taken out anything harmful, embarrassing
or dangerous, but other than that,
it is strictly an unprocessed bag.
You're gonna choose to trash it, give it away,
sell it or clean it.
And we clean about 50,000 items a month,
which is more than the average laundromat
does in an entire year.
- Wow.
- Wow, that's intense.
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- [Woman] We sell pieces that are $10,000 every week.
- [Customer] Wow.
- That's not uncommon for us to sell something like that.
- Can I touch it?
- Yeah, you wanna put it on?
- $21,000 on my wrist right now.
Who would leave this in a suitcase?
That's crazy.
- The single most expensive item
that we've ever had on our sales floor
is a men's Presidential latinum Rolex watch.
We had it appraised and it was valued at $64,000
and a gentleman bought it for $32,000.
- But I'm like, can you imagine not only being the person
that owns this, but the person who like, forgot it?
It's just like, wow.
That's goals.
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- [Man] Oh it is a ab doer.
- [Woman] Wait, so you're supposed to sit like that on it?
(man laughs)
- I don't know.
(laughs)
That's probably part of the fun.
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- [Woman] That's good.
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- Cha ching!
(all laugh)
- [Woman] Nailed it.
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